Eco-certified hotel with a 24-hour front desk and a coffee shop
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Van der Valk Volendam offers 129 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Van der Valk Volendam. During your stay, you'll be within walking distance of Markermeer. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi
Free self parking
Enjoy international cuisine while dining at Martinus
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes bike rentals and scooter/moped rentals
Just a 4-minute drive from Markermeer and a few minutes from Volendam Harbour
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the eco-certified Van der Valk Volendam. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.
Smoking is allowed in designated areas at this 3-star Katwoude hotel.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Martinus - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Dutch, English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 19.50 for adults and EUR 15.50 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Martinus
Things to do
Bike rentals
Bike tour information
Bike storage
Electric bike charging stations
Scooter/moped hire
Family friendly
High chair
Laundry facilities
Fridge
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Outdoors
BBQ grill(s)
Garden
Picnic area
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
More
Annual offsets purchased for at least 10% of carbon footprint
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Locally owned and organised tours and activities
Romance packages available
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
Satellite channels
TV
Food and drink
Electric kettle
Espresso maker
Fridge
More
Desk
Eco-friendly cleaning products used
Individually furnished
Iron/ironing board (on request)
LED light bulbs
Phone
Safe
Soundproofing
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from September 1 2023 to August 7 2025 (dates subject to change):
Business center
Fitness facilities
Meeting facilities
Sauna
Spa
Spa/Beauty services
The property will be renovating from September 1 2023 to August 7 2025 (completion date subject to change). The following areas are affected:
Fitness facilities
Sauna
Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 20.0 per day.
Cribs (infant beds) are available for EUR 12.5 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 15.50 for children
Crib (infant bed) fee: EUR 12.5 per day
Rollaway bed fee: EUR 20.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Front desk staff will greet guests on arrival.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Van der Valk Volendam
Van der Valk Volendam Hotel
Van der Valk Volendam Katwoude
Van der Valk Volendam Hotel Katwoude
Van der Valk Volendam Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
For some reason my room card (room 413) wouldn't work on the 3rd evening, which was a problem as it was after 10.30 in the evening, and i was a single 69 year old traveller. I returned to reception and the card was reset, i returned again to the 4th floor to find it still wasn't working. A member of staff then escorted me to the access door on the 4th floor to ensure it worked the 3rd time.
The room was smelled mold, and spayed air freshener which caused even worse. The worst part was no Wi-Fi internet service in our room. We reported the issue the first day after check-in, but no constructional answers for that. No technician came to fix it or no compensation for the inconvenience. The receptionist kept telling me that they can’t do anything because the manager was not there. And no one knew when the manager will reply the emails to address the issue due to the coming weekends. It was absolutely unacceptable no one in the building taking any responsibility to address customer’s requirement.
We were very disappointed, and won’t recommend the hotel at all.
Burn up in the rooms over the swimming pool 150-10
No one should ever be given the rooms bed the swimming pool. The rooms were miserably hot and nothing was done. It was terrible and we could not sleep.
We stayed there several times in the last12 years. The hotel maintains its good quality of service and comfort.
The rooms are large, an excellent breakfast buffet, free parking, and an easy way to go to Amsterdam by public transportation (18 min). Very good restaurant on the premises. We highly recommend it!
This is a quiet hotel in a good location for sightseeing.The hotel staff were very friendly and helpful. The room was clean and comfortable with a great walk in shower.