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 Kassel •1 Room
 Kassel • 1 Room
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Best Western Plus Hotel Kassel City

3.5-star property
Spohrstrasse 4, Kassel, HE (01) 562 1066
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2.0 out of 5
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Hotel Description

During your stay at Best Western Plus Hotel Kassel City, you're just a quick walk from Druselturm. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Druselturm and 6 minutes on foot from Fridericianum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Best Western Plus Hotel Kassel City ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Best Western Plus Hotel Kassel City

Everyone (1)
2 out of 5

Bad service

The air condition is broken and even when I call the staff they show no care at all and tell me there's nothing they can do. When I check out and tell them I have cancel my another booking and show them the cancellation email, they say they don't care if I have the email or not and ask me who is the lady name I spoke my phone with. It was terrible experience and I would not recommend the hotel at all.

Posted by on 24 Jul 2017

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Comment from Hotel Management

26 Jul 2017 by GM

Dear Guest, Thank you for your comments. A cancellation was not possible. You know that. The air conditioning worked flawlessly. It can only cool down to 20 degrees.

About the Best Western Plus Hotel Kassel City

Location Spohrstrasse 4, Kassel, HE 34117

Property Features

Best Western Plus Hotel Kassel City offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. A business centre, a meeting room, and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 6889 square feet (640 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Hotel Kassel City. Parking is available for a fee. Smoking is allowed in designated areas at this Kassel hotel.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • 6889 sq ft of conference space
  • 640 sq. m of conference space
  • Built in 1991
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kassel (KWQ-Kassel Train Station) (0.7 km / 0.4 mi)
  • Metro station: Rathaus-Fünffensterstraße Tram Stop (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Kassel City offers 128 accommodations with minibars and a safe. This individually decorated accommodation includes desks. Beds feature down duvets. A pillow menu is available. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Best Western Plus Hotel Kassel City has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 16 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Kassel City
  • Best Western Kassel City
  • Best Western Plus Hotel Kassel City
  • Best Western Plus Kassel City
  • Best Plus Kassel City Kassel
  • Best Western Plus Hotel Kassel City Hotel
  • Best Western Plus Hotel Kassel City Kassel
  • Best Western Plus Hotel Kassel City Hotel Kassel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.