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Best Western Plus Hotel Kassel City

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December 2024
January 2025

Photo gallery for Best Western Plus Hotel Kassel City

Theatre show
Lobby lounge
Meeting facility
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Building design

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
Spohrstrasse 4, Kassel, HE, 34117
  • Karlsaue Park
    9 min walk
  • Documenta-Halle
    9 min walk
  • Bergpark
    10 min walk
  • Kassel (KSF-Calden)
    24 min drive

Room options

Similar properties

Exterior

Hotel Excelsior

Free WiFi
Breakfast available
Parking available
Business services
4.0 out of 5, Very good, (102)
The price is €104
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Excelsior

About this property

Best Western Plus Hotel Kassel City

Kassel hotel in Mitte with a fitness center and a sauna
This hotel features an indoor pool, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a sauna, and self parking.
Best Western Plus Hotel Kassel City offers 128 accommodations with minibars and safes. These individually decorated accommodations include desks. Beds feature down comforters. A pillow menu is available. Premium satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
During your stay at Best Western Plus Hotel Kassel City, you're just a quick walk from Druselturm. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 5-minute walk from Druselturm and 6 minutes by foot from Fridericianum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus Hotel Kassel City offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A business center, a meeting room, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 6889 square feet (640 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Hotel Kassel City. Parking is available for a fee.

Smoking is allowed in designated areas at this Kassel hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Best Western Plus Hotel Kassel City has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Finnish, French, German, Greek, Moldovan, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 25 per person
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting services
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (6889 square feet)
  • A meeting room

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 42-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kassel City
Best Western Kassel City
Best Western Plus Hotel Kassel City
Best Western Plus Kassel City
Best Plus Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel
Best Western Plus Hotel Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel Kassel

Best Western Plus Hotel Kassel City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 309 reviews" "
Rating 8 - Good. 137 out of 309 reviews" "
Rating 6 - Okay. 47 out of 309 reviews" "
Rating 4 - Poor. 16 out of 309 reviews" "
Rating 2 - Terrible. 6 out of 309 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gil, Gedera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, kind staff, good breakfast, located in the middle of the city.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

6/10 Okay

Elisabeth

Travelled with group
Older rooms but good for the price
The hotel was in a great location and parking was easy. The room was dated and could use a freshen up to bring it into the 21st century. The room was hot but staff brought us a fan and used their key to allow us to open the window.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Staff is very nice. The hotel is clean. Great location. The room was beautiful. Then we went to sleep it tried. The bed was horrible. It was an “upgraded” room. The mattress is unforgiving and did not allow us to sleep. We are now tired and awake at 330am considering leaving.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Exceloebt
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Generally good
Overall a pretty good Best Western Hotel. City centre location is convenient. Breakfast was a good selection, however you need to walk through the Shopping mall it is located in to get to the restaurant where breakfast is served. Reception Staff helpful and friendly. Two comments for improvement; Firstly an air con upgrade for the rooms would be a good idea- there is only an air re-circulation/ heating unit in the bedrooms. Secondly, a selection of pillows would be good. The one pillow provided was a big square pillow with no substance to it. A warning - underground car park was €13 for the night. The rooms are very well priced though.
Stayed 1 night in Aug 2019

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Kassel hotel
Perfect hotel for inner city visit. Excellent parking options.
Stayed 1 night in Dec 2018

6/10 Okay

izzat

Liked: Staff & service
Stayed 1 night in Nov 2018

8/10 Good

robert f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to city center parking garage below and very pleasant with large breakfast buffet my second time there would stay no where else
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel in Spohrstraße is in the same street as my grandparents lived before WW2. I was on a roots trip with some of my grandchildren. I want to tomstay in the same street. The hotel is extremely pleasant. The hotel reception staff speak English and are really nice. The rooms are great, clean and comfortable. There is a supermarket in the shopping center on site so we could buy fresh vegetables and fruit. Ample parking under the hotel. It was my second stay at the hotel and when I come to Kassel I would stay there again. As we keep kosher, I did not eat in any of the restaurants. The location is very good too. A great stay.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again, easy access and very friendly staff, room was quite comfortable.
Stayed 1 night in Sep 2018

2/10 Terrible

Glen

Disliked: Staff & service, property conditions & facilities, room comfort
No sleep
Stayed 1 night in Aug 2018

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grimm Fairytales and shopping
Good location and easy walking to site seeing and restaurants.
Stayed 1 night in Aug 2018

8/10 Good

Sabine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We had no A/C at the Room
Stayed 1 night in May 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip with a quick stop along the way
A peasant stay

10/10 Excellent

saeed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Fan Kwong David

Liked: Cleanliness, staff & service, property conditions & facilities
Documenta 14 sleeping experience
Air conditioner too weak and the room ventilation is not good. Bed too soft
Stayed 3 nights in Sep 2017

10/10 Excellent

Marsha, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Kassel and Documenta
My son (who is 11) and I stayed for two nights to visit Documenta and the Bergpark and the hotel was perfect for us - comfortable, spacious rooms, good breakfasts and close to everything. The staff were very helpful and we will stay here again.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
For the price (over 200 euros a night with parking) this is not a good value. The rooms are extremely outdated, with uncomfortable beds, and an oppressive smell of Febreeze-type room spray, and air conditioning that didn't seem to work at all. It was very difficult to sleep. The breakfast and the location were great, but not worth the price.
Stayed 2 nights in Aug 2017

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Better than I expected. Excellent breakfast.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Bad service
The air condition is broken and even when I call the staff they show no care at all and tell me there's nothing they can do. When I check out and tell them I have cancel my another booking and show them the cancellation email, they say they don't care if I have the email or not and ask me who is the lady name I spoke my phone with. It was terrible experience and I would not recommend the hotel at all.
Stayed 2 nights in Jul 2017