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Mercure Karpacz Skalny

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Karpacz Skalny

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Exterior
Lobby
Property amenity
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Pool
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
Ul Obroncow Pokoju 5, Karpacz, Lower Silesian, 58-540
  • Kolorowa Ski Lift
    15 min walk
  • Alpine Coaster
    15 min walk
  • Bialy Jar Ski Lift
    15 min walk

Room options

View all photos for Standard Twin Room, 2 Single Beds, Ground Floor

Standard Twin Room, 2 Single Beds, Ground Floor

Standard Twin Room, 2 Single Beds, Ground Floor

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Aerial view

Zamek Księża Góra

Pool
Breakfast included
Spa
Pet-friendly
4.2 out of 5, Very good, (28)
The price is €242
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Zamek Księża Góra

About this property

Mercure Karpacz Skalny

Family-friendly hotel with a full-service spa and a health club
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is not available.
Mercure Karpacz Skalny offers 146 accommodations with safes and complimentary newspapers. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Karpacz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.
During your stay at Mercure Karpacz Skalny, you're just a quick walk from Relaks Slope. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body treatments, or massages at the spa
  • Services include babysitting, a free kid's club, and a porter
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Steps from Relaks Slope and 9 minutes by foot from Park Bajek
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Mercure Karpacz Skalny offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3122 square feet (290 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the family-friendly Mercure Karpacz Skalny. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Karpacz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Liczyrzepa - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 40 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: PLN 75 for adults and PLN 37.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Liczyrzepa

Things to do

  • Air hockey
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Table football
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Tennis

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Trampoline

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Porter/bellhop
  • Ski equipment hire
  • Ski storage

Business services

  • Computer station
  • Conference space (3122 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Games
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 3.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 37.50 for children
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Self parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Karpacz Skalny offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Karpacz Skalny Hotel
Mercure Karpacz
Mercure Skalny Hotel
Mercure Skalny
Mercure Karpacz Skalny Hotel
Mercure Karpacz Skalny Karpacz
Mercure Karpacz Skalny Hotel Karpacz

Mercure Karpacz Skalny Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 162 reviews" "
Rating 8 - Good. 61 out of 162 reviews" "
Rating 6 - Okay. 18 out of 162 reviews" "
Rating 4 - Poor. 3 out of 162 reviews" "
Rating 2 - Terrible. 0 out of 162 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy neighbours
Stayed 4 nights in Feb 2023

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was quite good near the main street in the city center. The staff was attentive and friendly. The building was clean. The lobby was newly renovated. There was a pool but small. The breakfast buffet was pricy for Poland (50zl a person) but not too festive. The ceiling in the dinning area was stained and the ceiling tiles were broken and, some, slightly coming out (like in 1-star motel). There was a problem with my reservation and both Orbitz and the Hotel blamed each other. It took 5h hours of my weekend trip and 6 agents (yes, 6) to fix this. Disappointing. Orbitz and Mercure need to review their reservation systems. The hotel needs to fix the ceiling in the dinning room. Unacceptable, in a hotel that costs (in Poland) near $100 a night.
Stayed 2 nights in Jun 2022

8/10 Good

KRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter break in Karpasz
Good location to town centre, small beginner slope and ski school across the road. Common areas are recently refurbished, children playroom and swimming pool were excellent. Rooms are dated but very clean and comfortable enough. Spa treatments were very good and extremely reasonably priced. We enjoyed our stay !
Stayed 3 nights in Dec 2021

10/10 Excellent

Mariusz, Kalisz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at this hotel and everything was perfect.
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
minusy brak wentylacji w łazience brak klimatyzacji nie przystosowany pokój do ilości osób płatny parking przy hotelu plusy smaczne jedzenie
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Ross, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently Located & Fully Stocked Hotel
Conveniently located hotel with fantastic views of the mountains. The facilities were excellent (restaurant, bar, spa, pool, parking). The hotel offers 2 car parking facilities, 1 of which is free, the other is secure and comes at a cost. The hotel was in a quiet area, therefore we felt safe leaving the car in the unsecure parking lot. All members of the hotel staff were friendly and helpful.

10/10 Excellent

Avril-Marie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
I arrived at 2am but the check in desk was still open and I was greeted by a very friendly man that made us feel welcome. He explained the layout of the hotel and the timings for breakfast. The room was large and comfortable and the shower was great. The toiletries were good quality. I will definitely stay here the next time I am in Karpacz.

8/10 Good

Marcin, Wroclaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for family
I travel with my wife, 2 years old daughter and dog. You could take your dog with additonal payment, 30 PLN (about 10$). In hotel is special kids room with toys and kinder garden. Also there is a swimming pool and smaller pool for kids.

8/10 Good

zdunek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jennifer, Karpacz, Poland

Liked: Cleanliness, property conditions & facilities
Nice resort for family vacation
Not bad, can be better if the room has more space, and closer to the main action,so we can walk to the main attraction and no need to find parking again and again. Swimming pool water is a bit too cold and jazkuzi is not hot all, steam bath is great and sauna has perfect temps true. It has nice view, but I did not get the balcony, it will be nice to walk out. Not bad for the price I paid, but I though it was including breakfast when I book, I was disappointed the breakfast was not included. It will be nice to have breakfast, I am sure I book with breakfast deal, anyway, it was nice for family vacation, very kids friendly. They also have table tennis, basketball, pool, game room, play ground, sun bath garden, it is perfect for family reunion, but not AC ,so it's too hot to go in the middle of summer.

8/10 Good

jaycee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIKING/SKIING HOTEL
This hotel is convenient to the skiing and hiking trails of Karpacz. It was clean, comfortable, and convenient. The spa area includes a great sauna, steam room, and wonderful pools for your use. We did not use the restaurant available at the hotel. We would definitely stay here again if we return to the area.

10/10 Excellent

Willy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed
A very nice hotel with free use of the pool, jacuzzi, sauna, and steamroom. While swimming you can look out at the snow covered surrounding outside - very lovely. A lady at check in put in a folding bed for our young son at no charge which not many hotels in Europe would do. Even if you don't ski, this hotel is a nice place to relax in this winter wonderland. Thank you for a wonderful stay.

10/10 Excellent

HYUN KYU

Stayed 1 night in Jul 2023

10/10 Excellent

Achim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durchgängig renoviertes Hotel mit gutem Service
Durchgängig renoviertes Hotel mit gutem Service
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Wandern im Riesengebirge um Karpacz und der Schneekoppe der ideale Ausgangspunkt und sehr gute Unterkunft
Stayed 3 nights in May 2023

8/10 Good

Natasa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wygodnie
Miła obsługa , czysto , wygodnie , blisko lotniska
Stayed 2 nights in Sep 2022

10/10 Excellent

Achim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Michal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Natasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war sehr schön. Das Hotel ist sehr kinderfreundlich.
Stayed 4 nights in Jan 2022