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Hotel Heluan

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Heluan

Balcony view
Front of property
Superior Triple Room
Superior Triple Room
Superior Triple Room | City view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

Map
387/41 Tržište, Karlovy Vary, Karlovarský kraj, 360 01
  • Zámecké Lázně
    2 min walk
  • Karloverské Trdlo
    2 min walk
  • Karlovy Vary dolni n. Station
    8 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    19 min drive

Room options

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

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7 Jan - 8 Jan
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About this property

Hotel Heluan

Hotel in Karlovy Vary with free breakfast
Free breakfast, free WiFi in public areas, and multilingual staff are available at this hotel. Housekeeping is available on request.
Hotel Heluan offers 15 accommodations with hair dryers and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include bathtubs and bidets. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.
During your stay at Hotel Heluan, you're just a quick walk from Zámecké Lázně. Free breakfast and free WiFi in public areas are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Amenities include a multilingual staff and an elevator
  • Steps from Zámecké Lázně and Market Colonnade
Free breakfast is served daily. WiFi is free in public spaces. Hotel Heluan also features multilingual staff and an elevator.

Smoking is allowed in designated areas at this 3-star Karlovy Vary hotel.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

Czech, English, German, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM

Family friendly

  • Mini-fridge

Conveniences

  • Lift

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Mini fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 3:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's Whatsapp mobile app before check-in

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CZK 500.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CZK 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - 3:00 PM.
Front desk staff will greet guests on arrival. Guests are recommended to download the property's Whatsapp mobile app before check-in.

Property is also known as

Hotel Heluan Hotel
Hotel Heluan Karlovy Vary
Hotel Heluan Hotel Karlovy Vary

Hotel Heluan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 1 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

8.0/10

Staff & service

Reviews

8/10 Good

Emilie

Liked: Staff & service
Stayed 4 nights in Apr 2024