6/10 Okay
Bridget S.
18 Dec 2024
Disliked: Cleanliness
Great location, poor hospitality
This rental property has amazing potential! The location is central to all the things, the pools are well kept and the beach within walking distance was a great perk and we enjoyed watching many sunrises from there. However, having a leak in the ceiling and the water falling on the mattress that our kids were sleeping on and having absolutely no help from the manager on remedying the wet mattress was less than ideal. The kitchen faucet had no hot water bc it’s broken. The kitchen knives needed replacing a long time ago. There were jagged edges to them that looked like if used metal pieces would end up in your food. Lots and lots of dust everywhere. Pest control came mid vacation to spray. The screen doors were difficult to open. A pantry that smelled like rotten potatoes inside of which a broken blender could be found. The front door had no deadbolt so our little ones could open the door and venture outside at any time. Our only fix was placing a barstool in front of the door to give us time to react. I think that’s important for families with littles ones to be aware of. The WiFi also kept going out. This place really could be such a great place to stay but it needs these problems to be addressed.
Bridget S.
Stayed 7 nights in Dec 2024