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Grand Hi Lai Hotel

4.5 star property

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Photo gallery for Grand Hi Lai Hotel

Reception
Outdoor pool, open 6:30 AM to 9:30 PM, pool loungers
13 restaurants, breakfast served
Beach/ocean view
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
No.266, Cheng-kung 1st Rd., Kaohsiung, 801
  • Hanshin Department Store
    ‪1 min walk‬
  • Love River
    ‪8 min walk‬
  • Central Park
    ‪8 min walk‬
  • Kaohsiung (KHH-Kaohsiung Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, City View

Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed, City View

  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hello Kitty & Friends Family Suite

Hello Kitty & Friends Family Suite

Hello Kitty & Friends Family Suite

  • 72 sq m
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for My Melody Premium Family-Harbour View

My Melody Premium Family-Harbour View

My Melody Premium Family-Harbour View

  • 53 sq m
  • Harbor view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Twin Beds, City View

Down duvets, in-room safe, desk, blackout curtains

Executive Room, 2 Twin Beds, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hello Kitty & Friends Family Suite-Harbour View

Hello Kitty & Friends Family Suite-Harbour View

Hello Kitty & Friends Family Suite-Harbour View

  • 66 sq m
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Suite, 2 Single Beds, City View

Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 2 Single Beds, City View

  • 78 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Monkish & Friends Superior Twin

Monkish & Friends Superior Twin

Monkish & Friends Superior Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Melody Superior Twin

My Melody Superior Twin

My Melody Superior Twin

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for GUDETAMA Superior Twin

GUDETAMA Superior Twin | View from room

GUDETAMA Superior Twin

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room with Harbour View

Premium Room with Harbour View

Premium Room with Harbour View

  • 53 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Sanrio Family Suite

Sanrio Family Suite

Sanrio Family Suite

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for KEROKEROKEROPPI Superior Twin-Harbor View

KEROKEROKEROPPI Superior Twin-Harbor View

KEROKEROKEROPPI Superior Twin-Harbor View

  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Ocean View

Standard Double Room, 1 Double Bed, Ocean View

Standard Double Room, 1 Double Bed, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Hello Kitty Premium Family-Harbor View

Hello Kitty Premium Family-Harbor View

Hello Kitty Premium Family-Harbor View

  • 53 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hello Kitty Superior Twin-Harbor View

View from room

Hello Kitty Superior Twin-Harbor View

  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior 1 double bed, city view, 2 rooms

Down duvets, in-room safe, desk, blackout curtains

Superior 1 double bed, city view, 2 rooms

  • 66 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Hello Kitty Family Suite-Sea View

Hello Kitty Family Suite-Sea View

Hello Kitty Family Suite-Sea View

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 double bed, harbor view, 2 rooms

Down duvets, in-room safe, desk, blackout curtains

Superior 1 double bed, harbor view, 2 rooms

  • 66 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, City View

Down duvets, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for My Melody Superior Room-Harbor View

My Melody Superior Room-Harbor View

My Melody Superior Room-Harbor View

  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Double Room, City View

Down duvets, in-room safe, desk, blackout curtains

Elite Double Room, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for My Melody & Kuromi Family Suite

My Melody & Kuromi Family Suite

My Melody & Kuromi Family Suite

  • 59 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Harbour View

View from room

Superior Double Room, Harbour View

  • 33 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Kuromi Superior Room-Harbor View

Kuromi Superior Room-Harbor View

Kuromi Superior Room-Harbor View

  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Harbour View

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Room, Harbour View

  • 33 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KIKI LALA Superior Twin-Harbor View

KIKI LALA Superior Twin-Harbor View

KIKI LALA Superior Twin-Harbor View

  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, City View

Down duvets, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for BAD BADTZ-MARU Superior Double-Harbor View

BAD BADTZ-MARU Superior Double-Harbor View

BAD BADTZ-MARU Superior Double-Harbor View

  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family Room with Harbor View

Premium Family Room with Harbor View

Premium Family Room with Harbor View

  • 53 sq m
  • Harbor view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Building design

Hotel Nikko Kaohsiung

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (91)
The price is €209
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Nikko Kaohsiung

About this property

Grand Hi Lai Hotel

Luxury hotel with 13 restaurants connected to a shopping center in Kaohsiung
13 restaurants, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, a conference center, and coffee/tea in a common area.
Grand Hi Lai Hotel offers 535 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Hi Lai Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Love River. You'll find features like free WiFi in public areas and free self parking, plus 13 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 13 restaurants, 2 coffee shops/cafes, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Love River and Central Park
  • Airport shuttle service available for a fee
Grand Hi Lai Hotel offers its guests an outdoor pool and a children's pool. There are 13 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Grand Hi Lai Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Grand Hi Lai Hotel was completed in December 2021.

This 4.5-star Kaohsiung hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
43F海港餐廳 - This theme restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: TWD 605-605 for adults and TWD 350-605 for children
  • 13 restaurants and 2 coffee shops
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 43F海港餐廳

Things to do

  • Bike rentals
  • Children's pool
  • Designer shops
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Step-free path to entrance

More

  • Renovated entire property – December 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 605 to 605 for adults, and TWD 350 to 605 for children
  • Airport shuttle fee: TWD 1600 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: TWD 1000 per person, per night and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and LINE Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hi Lai Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Hi
Grand Hi Lai
Grand Hi Lai Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Kaohsiung
Hi Lai
Hi Lai Hotel
Hotel Grand Hi Lai
Grand Hi Lai Hotel Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Hotel Hotel Kaohsiung

Grand Hi Lai Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

shun shing steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little but dark. Except this, it is excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter and Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection in every way. The attention to detail, the warmth of staff, the beautiful pool and gym facilities and excellent choice of restaurants all made our stay here the best. Excellent value - We will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

HsinChung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Grand Hi Lai. Charismatic hotel with old school looks and comfort. Staff genuinely lovely and caring, comfortable room with all facilities. Highly recommend a stay here
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

J

Stayed 16 nights in Oct 2024

10/10 Excellent

Yuhming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chunyu, Los Angeles

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

8/10 Good

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool hotel with a gym and plenty of dining options available in the same building! The staff were helpful and gave us some pointers on how to take the public commute. The only small suggestion we had was to renew some of the lamps, which may start to look old. Overall we enjoyed our stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard Merton

Loved the place and the people- so helpful and friendly
Stayed 9 nights in Jul 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

Pang Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has very extreme performance demonstration in terms of cleanliness, vibe and facilities. 1. The Facilities: I like the gym room, swimming pool and the sauna areas. This aspect demonstrates a great quality of maintenance and experience. One area to improve is the watering filtering pads placed all over the ground of 三溫暖 areas. Those holes did make the sole of my foots very very painful. However, when I walk ahead the self service washing machine room, the 10/f and 16/f are quite creepy and smelly. The signposts are not clear. 2. The room: the room are quite good, but the noise insulation are very poor. I am not sure the noise was from upper or next floor. I was awaken a few times due to the noise of some colision on the wall or bedside table for 2 nights. 3. The Lobby: the vibe is a little old fashion which moody is not engergetic. It is about the decoration only. If talking about the staff, the hotel and people all around the city are excellent. They are all polite and really friendly. They are very nice and helpful especiallyfor their services.
Stayed 3 nights in Sep 2024

8/10 Good

Kuan-Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lisha

Travelled with family
Liked: Cleanliness, amenities
Check in took a bit longer than expected. It’s a big hotel, but the property seems a bit outdated.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CHI CHENG, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Helpful staff, good hotel, great breakfast and swimming pool
Stayed 2 nights in Aug 2024

8/10 Good

Wayne

Stayed 3 nights in Aug 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to activities near waterfront
Stayed 3 nights in Aug 2024

10/10 Excellent

Chia Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2024