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Staybridge Suites Kansas City - Independence, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Kansas City - Independence, an IHG Hotel

Exterior
Property amenity
Suite, 1 Queen Bed with Sofa bed
Restaurant
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
19400 E 39th Place, Independence, MO, 64057
  • Centerpoint Medical Center
    9 min walk
  • Cable Dahmer Arena
    5 min drive
  • Independence Square
    10 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    38 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Room amenity

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

In-room safe, desk, iron/ironing board, free WiFi

Premium Suite

  • Sleeps 5
  • 1 Twin Bed

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Exterior

Stoney Creek Hotel Kansas City - Independence

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1998)
The price is €139
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Stoney Creek Hotel Kansas City - Independence

About this property

Staybridge Suites Kansas City - Independence, an IHG Hotel

Hotel in Independence with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Staybridge Suites Kansas City - Independence, an IHG Hotel offers 102 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they enjoy the overall property condition at Staybridge Suites Kansas City - Independence, an IHG Hotel. During your stay, you're just a quick walk from Centerpoint Medical Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Arrowhead Stadium and 11 minutes from Kauffman Stadium
  • Cats and dogs welcome for a fee
Staybridge Suites Kansas City - Independence, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. A library, barbecue grills, and concierge services are also featured at Staybridge Suites Kansas City - Independence, an IHG Hotel. Self parking is free.

This 3-star Independence hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 176 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel Independence Kansas City
Staybridge Suites Kansas City Independence
Staybridge Suites Kansas City Independence Hotel
Staybridge Suites Kansas City - Independence Hotel Independence
Staybridge Suites Kansas City

Staybridge Suites Kansas City - Independence, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 368 reviews" "
Rating 8 - Good. 85 out of 368 reviews" "
Rating 6 - Okay. 42 out of 368 reviews" "
Rating 4 - Poor. 24 out of 368 reviews" "
Rating 2 - Terrible. 25 out of 368 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room Very clean Beautiful courtyard & nice pool Disappointed that the hot tub was not working
Stayed 2 nights in Aug 2024

8/10 Good

Trista

Travelled with family
Liked: Property conditions & facilities
Was in a nice location, lots of restaurants, and stores around. 10 minute drive to Arrowhead stadium. Breakfast has good selection of options. Pool was outdoor only, had lots of seating. Only things I can complain about was bathroom door didn’t lock and ice maker leaked into the refrigerator are, otherwise hotel was very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Arthur, Mesa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chuck

Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Just OK, could of been much nicer.
You should have an ice machine so when peoples ice makers in their rooms don't work, they can have some ice. Also, no forks for the breakfast makes it pretty rough to eat anything but cereal. Shower and Sink in the bathroom have no water pressure. Which makes it hard to take a shower or even wash your face. Brushing your teeth, you might as well use the tub since it was the only place that had any pressure in the bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Its was great, the clerk was great, she was very helpful. The room was perfect for the price. Plenty of choices to eat and shop.
Stayed 1 night in Jul 2024

6/10 Okay

Amber

Travelled with family
Disliked: Property conditions & facilities
Just ok
Room was awesome for a large family. Condition of the room wasn't awful but could use a little better cleaning. Shower didn't have very hot water. Staff friendliness could use some work. Don't be late to breakfast, she takes it down at a little after 9 and will not refill things. Hot tub was broken. For the price I paid this place could have been better with more to offer.
Stayed 2 nights in Jul 2024

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I am extremely disappointed in the hospitality from start to finish. EBONY at the front desk was incredibly rude. When I walked up to the counter there was a group in-front of me and a group behind me I have no problem waiting my turn. Ebony was extremely nice to the family in front of me explaining all of the times for the pool and breakfast and directing them to their rooms. When it was my turn there was another lady who seemed like she was in training who asked me my name and that was all. I was never asked to show my ID or even a credit card for payment. She handed me my one card and Ebony whispers to her she only getting one in which I didn’t say anything because I know I could make it work. After handing me my card neither said anything to me explaining where my room was where breakfast or the pool was NOTHING she starts yelling at the family behind me to help them with whatever they needed. I stood there maybe a minute in shock mainly because they didn’t ask for my ID or credit card and then eventually I asked was I finished and she said yea your good so I walked off because I didn’t want my stay to be any worse. Well today comes for check out and my itinerary from Expedia states check out at noon which I agree is odd but about 10:45 I got a knock at the door with a rude guy asking about us checking out I told him what my itinerary said about noon and he stormed off. So we quickly packed up to leave. When my husband was loading the car he could hear the people at the
Stayed 1 night in Jul 2024

10/10 Excellent

BETHANY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, room comfort
Friendly
Hotel had friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Stayed 2 nights in Mar 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Suites were very clean and home like experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover location
We were on our way home from St. Louis and needed a hotel with an ev charger. Booking and check in went smoothly. Our car charged at the ChargePoint Charger outside for $11.05 overnight. The room was spacious and comfortable. Breakfast was really good with many dairy-free options.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, room comfort
Very comfy, clean and spacious.
Very comfortable, clean and spacious. Breakfast was very good, as well. Definitely recommend.
Stayed 1 night in Apr 2024

8/10 Good

Christy

Stayed 3 nights in Apr 2024

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at front desk was rude like i was a tresspasser.
Stayed 1 night in Mar 2024

2/10 Terrible

Cindy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I totally understand that rooms purchased thru travel sites are generally lower-quality rooms. However, rooms purchased on these sites should be clean and useable. It was obvious when we arrived at our room that it hadn't been attended to in quite a while...layer of dust on the table surfaces, tv, etc. The bathroom wall by the shower was filthy. And, the couch cushions smelled very distinctly and strongly of urine. The poor housekeeping items I could deal with - like I said, I know the rooms are undesireables. However, the urine-smelling couch cushions were unacceptable. I did ask the front desk for fresh cushion covers and was told that there were none on hand but that a note would be made for our room for housekeeping to attend to that issue the next morning. We were there 3 days, and no one ever updated us on the status of our couch covers; so, we were unable to use the couch for our entire stay. Additionally, our stay included a Sunday - breakfast is until 10:30am that day. We arrived at the dining area at 10:05am, and most items at the hot counter were empty. The kitchen help informed us that there were not bringing out anything else hot but offered to add hot water to the empty gravy container to see if they could muster up enough to cover a biscuit. At checkout, I was informed that they just "got so busy" and were "short staffed" so things got overlooked. You're a hotel - it was spring break - don't you expect to be busy? Don't give excuses. Do better.
Stayed 3 nights in Mar 2024