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Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

Exterior
Suite, 1 King Bed with Sofa bed | Room amenity
Suite, 1 King Bed with Sofa bed
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Pet-friendly

Explore the area

Map
19901 E Valleyview Pkwy, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪14 min walk‬
  • Centerpoint Community Ice
    ‪14 min walk‬
  • Centerpoint Medical Center
    ‪3 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.6 out of 5, Wonderful, (2021)
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includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

Hotel in Independence with free breakfast and a 24-hour fitness center
This hotel features an indoor pool, a 24-hour fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel offers 91 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel. During your stay, you'll be within walking distance of Cable Dahmer Arena. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Arrowhead Stadium and 11 minutes from Kauffman Stadium
  • Pets welcome for a fee
Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 225 square feet (21 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel. Free self parking is available.
Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Conference space (225 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per night (maximum USD 75.00 per stay), plus a deposit of USD 75.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 25 per night (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Hotel Suites Independence Kansas City

Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 429 out of 741 reviews" "
Rating 8 - Good. 189 out of 741 reviews" "
Rating 6 - Okay. 70 out of 741 reviews" "
Rating 4 - Poor. 31 out of 741 reviews" "
Rating 2 - Terrible. 22 out of 741 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so comfortable
Definitely need a new cleaning crew or a revisit and how to clean the rooms the right way because I found a bunch of hairs between the sheets and my towels that’s gross and definitely need new beds. They’re very sunken in can literally feel the springs in the mattress. Had a very uncomfortable night actually ended up Checking out early.
Stayed 2 nights in Oct 2024

4/10 Poor

Anita

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Up To Par
The room’s carpet and bathroom floors looked like they had not never been cleaned in quite a while. Beds were extremely uncomfortable. TV could have been a bit bigger for that room size. Bathtub looked very unsanitary Dirty hands prints on walls, especially the bathroom walls. Window blinds did not cover the entire window therefore it was ENTIRELY TOO MUCH night light coming through the window which made it difficult to sleep. Spiders in room, night front desk staff did not have spray to utilize to kill. It would be really nice if toilets could be taller.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Roger

The fan in my bathroom didn’t work and the ice machine didn’t work on the third floor. It feels like it needs an update.
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very kind and the room was nice and clean.
Stayed 1 night in Oct 2024

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ladie at the front dest was really nice and personable! The hotel was clean and the room was clean. The pool area was nice and the spa worked! Breakfast was was alright as well. Definitely would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Front staff was very friendly and efficient, check-in was very pleasant. Our bed was very comfortable and it was quiet considering how close we were to the interstate. The room did need some renovations, the carpet was terribly frayed were it met the tile, the window shade would not come up or down and showed obvious signs of wear. It was stuck about five inches from the bottom of the window.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would start again
Stayed 1 night in Jul 2024

6/10 Okay

Sue

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with dogs
Comfortable. Hotel didn’t get the message we we’re bringing our dogs, but made no complaints about it. Tub was painted over, but clean. Good areas to walk our two German Shepard Dogs, and dog waste area. Easy parking, decent breakfast so we didn’t need to grab fast food in our way out. This was an overnight on a cross country trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were very clean. Comfortable beds. Easy to navigate to nearby attractions. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

angelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
No issue with anything at the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was spacious. Breakfast was great. Bed was comfortable and room was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

6/10 Okay

Tabitha

Stayed 1 night in Aug 2024

4/10 Poor

charles

Travelled with family
It was bad because they allowed 4 to 6 young girls to stay in room 2 doors down from us. We had to go knock on door twice to try to get them quiet. There was no adult in room with them. We should get are money back for putting up with this!!
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

troy, Garden City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dinning and shopping centers.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashtin

Travelled with group
Liked: Cleanliness, staff & service
Some parts of the hotel room were falling apart, the pool was pretty dirty needed to be cleaned but the staff was very nice and helpful the area is nice easy access to the interstate and convenient to get where ever you needed to get to
Stayed 2 nights in Aug 2024

2/10 Terrible

don

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not the one that was requested. The beds were some of the most uncomfortable beds I have ever experienced. The room had poor lighting. The floor was dirty when we checked in. The bathroom door was hung wrong on the door frame and a nightmare to lock. This was nowhere close or even resembled the standards of previous Holiday Inns, I have stayed in. Would not stay here again.
Stayed 6 nights in Aug 2024

4/10 Poor

Michael

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
For $200 a night, you would expect little things like ice machines to operate, 2 out of 3 on the property were not operable. Tried to use the washer and dryer, washer worked, the dryer would heat, but not dry anything, my suspicion is the vent is clogged.
Stayed 2 nights in Aug 2024

6/10 Okay

Shawn

Travelled with family
Disliked: Property conditions & facilities, room comfort
No hot water for showers asked front desk couldn’t really give an answer. Breakfast was cold ran out of coffee to get another pot going was taking forever. Only one person running the kitchen was too much for him with the huge crowd in the motel in for the game
Stayed 2 nights in Aug 2024