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Embassy Suites by Hilton Kansas City Plaza

3.5 star property

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Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Exterior
Exterior
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pool
  • Parking available

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪14 min walk‬
  • University of Missouri-Kansas City
    ‪19 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55.3 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1166)
The price is €134
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Hilton Kansas City Country Club Plaza

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel in Kansas City with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Buffet breakfast is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The free breakfast at Embassy Suites by Hilton Kansas City Plaza gets good marks from our customers. During your stay, you're just a quick walk from Kansas City Art Institute. A free manager's reception, an indoor pool, and a restaurant are available.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests speak favorably about the clean accommodations and the breakfast
  • Just a 3-minute drive from University of Kansas Medical Center and a few minutes from Crown Center
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

This Kansas City hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.
220 West - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 28 2025 to March 31 2025 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 301 out of 1128 reviews
Rating 8 - Good. 235 out of 1128 reviews
Rating 6 - Okay. 237 out of 1128 reviews
Rating 4 - Poor. 191 out of 1128 reviews
Rating 2 - Terrible. 164 out of 1128 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Katelynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for new years with some family and had a really good time. Our only complaint was the pools were supposed to be heated and the shallower pool that would of been great for all our kids was freezing cold so everyone came to the other pool they was a little warmer and we had to make sure we all stayed to the side because the bigger kids were jumping into the pool and off the walls and not watching out for the smaller kids.
Stayed 1 night in Dec 2024

10/10 Excellent

Dianny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Veronica

Travelled with family
My family and I spent two nights at The Embassy Suites on the Plaza in KC. The first 24 hours we did not have any hot water. That caused a slight problem when you have 3 teenagers. The reception Hour was not what I remembered in past visits to Embassy Suites. There was very little to chose from the appetizers and the drinks were served in 4 oz plastic cups. With 2 being the limit why bother. Definitely not what it used to be. Next time I will pay a little more and stay at better quality hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed with our stay. No hot water and very cold pool. The room waa clean and staff was friendly. But having to take a cold shower was not ideal and the pool wqs to cold to enjoy for long. It was atleast clean. There was also a "skunk" smell in several rooms and that was disappointing since there were kids and families in this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Dec 2024

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Room comfort
No up to standard
No hot water for entire stay. You should have put us in another hotel
Stayed 2 nights in Dec 2024

6/10 Okay

Diamond

Travelled with family and small children
Disliked: Property conditions & facilities
N/a
Stayed 2 nights in Dec 2024

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I’ve stayed here before and it was fine. However this was the worst stay ever. The hotel had NO HOT WATER in the building. Guest weren’t even told until you were checking in. Then say maintenance is working on it and give a time frame and it’s not completed in that time. No updates to the guest rooms. Swim and the can’t even wash the chlorine off your body due to the water. Pool was ICE COLD but only the pool closet to the door. NO Towels getting out the pool. I was very DISAPPOINTED.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this hotel, the staff is so friendly the rooms may be dated but they're clean.
Stayed 2 nights in Dec 2024

8/10 Good

Carol

Stayed 1 night in Dec 2024

10/10 Excellent

Colby

Stayed 1 night in Dec 2024

10/10 Excellent

Jena

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Gregory, kansas City

Stayed 1 night in Dec 2024

8/10 Good

Albert, Scottsdale

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

P Shawn

Travelled with group
Liked: Staff & service
I was overcharged by $1,500.00 and when I brought the error to management’s attention they told me to that there was nothing they could do and directed me to my bank to dispute the charges. I will never stay at this hotel again.
Stayed 4 nights in Dec 2024

4/10 Poor

Connie

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Was surprised when we arrived to find out they add an additional $50 deposit per night to your card and then charge $23 for parking per night. No where on expedias page did it say there was a charge for parking. Our refrigerator in the room was not cold so we didnt use it. Getting out of the parking lot is horrible if you try to turn left because the entrance to the lobby is also right there and they have bushes that hang way into the road. The hot breakfast was okay. Our first morning the potatoes were cold. The hotel defiantely needs to be renovated and updated.
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricy but nice
Nice hotel with good breakfast. Very pricy though. Additional $25 to park a car.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There are roaches all over my room
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Staff was great. Facility is for the most part clean. Location great. The facility is a least 40 years old and it is time for Hilton to start renovating.
Stayed 2 nights in Dec 2024

8/10 Good

Rene

Business traveller
Liked: Room comfort
It was okay but had some issues
The room was spacious and there is onsite parking. The balcony is closed off so you cant stand on it. There was some mold on the walls in the bathroom. Breakfast was complimentary but it was basic foods and pretty bland. The button to use the elevator up from the parking garage was not sensitive and didnt light up so we had to press it multiple times for an elevator to come to us.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of embassy suites
We had a staycation for my son’s birthday. Everything was nice, reasonable affordable for suites, they had free breakfast, and a complimentary happy hour. The bartender was nice. I was a little disappointed the pool was closed, other than that everything was exceptional. I will be returning when the pool opens with the kids lol.
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I would of picked a different hotel if i would of known the pool was going to be closed. Our room was dirty and had trash in garage can. Hotel is very out dated.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a great stay. Comfy and the perfect location. Our only complaints were the bathtub didn't drain well and the breakfast buffet ran out of food
Stayed 2 nights in Nov 2024