See all properties

Embassy Suites by Hilton Kansas City Plaza

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Exterior
Exterior
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pool

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Kansas City Art Institute
    ‪5 min walk‬
  • Kemper Museum of Contemporary Art
    ‪7 min walk‬
  • Country Club Plaza
    ‪10 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪14 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55.3 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1007)
The price is €140
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hilton Kansas City Country Club Plaza

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel in Kansas City with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Buffet breakfast is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The free breakfast at Embassy Suites by Hilton Kansas City Plaza gets good marks from our customers. During your stay, you're just a quick walk from Kansas City Art Institute. A free manager's reception, an indoor pool, and a restaurant are available.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests speak favorably about the clean accommodations and the breakfast
  • Just a 3-minute drive from University of Kansas Medical Center and a few minutes from Crown Center
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

This Kansas City hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.
220 West - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and public transport

  • Uncovered self parking on site (USD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Local area shuttle

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 102
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 271 out of 1016 reviews
Rating 8 - Good. 215 out of 1016 reviews
Rating 6 - Okay. 204 out of 1016 reviews
Rating 4 - Poor. 175 out of 1016 reviews
Rating 2 - Terrible. 151 out of 1016 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of embassy suites
We had a staycation for my son’s birthday. Everything was nice, reasonable affordable for suites, they had free breakfast, and a complimentary happy hour. The bartender was nice. I was a little disappointed the pool was closed, other than that everything was exceptional. I will be returning when the pool opens with the kids lol.
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I would of picked a different hotel if i would of known the pool was going to be closed. Our room was dirty and had trash in garage can. Hotel is very out dated.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a great stay. Comfy and the perfect location. Our only complaints were the bathtub didn't drain well and the breakfast buffet ran out of food
Stayed 2 nights in Nov 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed... not aired properly for winter. Room had glitter on floor from previous guest.
Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Disliked: Amenities
The property was selected online by way of what was thought as a convenient way of getting around the area for which I was there for. However the photos on the site were perhaps a slight mislead. The bathtub had reminiscent of hairs left behind from prior guest. Speaking of hair… the salad ordered on first night of 3 night stay had a hair in which was only discovered at end of meal. Parking was over priced for the area of which entry gate was always left open for entry & exit. I’ve stayed at many Embassy Suites throughout the country & unfortunately this location was a first disappointment.
Stayed 3 nights in Nov 2024

4/10 Poor

Nicole

Travelled with group
Disliked: Cleanliness
Front desk staff were very pleasant. The bathroom sink was plugged, maintenance did get there quickly to fix it. The shower was not very clean and the faucet was extremely difficult to turn on and we couldtnt get it completely turned off. The kitchen sink ran and we couldn’t get that turned off either. Staff was very friendly and prompt wi the service.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst Embassy suites I have ever stayed at.
Stayed 1 night in Nov 2024

4/10 Poor

Jamea

Travelled with group
Disliked: Cleanliness, room comfort
It was a lot of roaches I have more videos and pictures but its to long
Stayed 2 nights in Nov 2024

10/10 Excellent

Shafeeq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Cathy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

David

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
An old, poorly maintained hotel that is understaffed.
Stayed 3 nights in Nov 2024

4/10 Poor

Emil

Liked: Cleanliness, property conditions & facilities
Didn’t find out until checking in that the property had an additional $50./ night service fee, and wasn’t told that daily room cleanup had to be requested. Nothing was posted to that effect either. Felt cheated at this property.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!!!
Very nice hotel! Great priced for the location! Staff was very friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Marisha

Travelled with family and small children
Liked: Amenities
The property the staff
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Russell

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed stay
While the hotel was clean, all of the common area furniture was old and worn. The elevator and our room both smelt of cigarette smoke At breakfast, the milk in the dispenser had turned bad. When I told the staff they immediately changed it out. The food was just okay. I have stayed in Embassy Suites for many years and will continue to do so. I will not stay in this one again and will not recommend it to anyone
Stayed 1 night in Nov 2024

8/10 Good

Craig

Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unknown
Stayed 1 night in Oct 2024

8/10 Good

Sara

Stayed 1 night in Oct 2024

2/10 Terrible

Darla

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst embassy I stayed in. Had to pay $23 a night for parking. One elevator didn’t work so had at least a 10 minute wait going either up or down and carrying things I didn’t want to walk up 7 flights. I’m 65. Didn’t even know there was a parking garage until I left. The front desk guy just told me go around the corner there’s parking. I got there at night alone had to make several trips to get in and I was outside of the building in a parking lot beside the building. Had to walk a long way with my stuff to get in. There were always groups of people just right at the door you had to walk through with your stuff rude didn’t try to open the door for you with your hands full smoking marijuana. It was my scariest experience ever! And I know marijuana smell my husband is in law enforcement and I worked in the court system for over 30 years. I got to my room and stayed. It was awful! Couldn’t use a cart for my luggage as you could barely have room in the elevator for one person and a suitcase. We were packed in there like sardines because of the long wait time. I could never advise anyone to stay at this location.
Stayed 2 nights in Nov 2024

4/10 Poor

Desiree

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Outdated rooms with ruined carpet and very musty
Stayed 1 night in Nov 2024

4/10 Poor

Jeffrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was definitely lacking. The staff were unprofessional in looks and demeanor . I have stayed at this property many times over the years. It has not been kept up and is showing its age. Definitely not worth the price point.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024