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The Swiss Residence

4.0 star property

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Photo gallery for The Swiss Residence

Lobby lounge
Superior Triple Room, Multiple Beds, Bathtub, Mountain View
Outdoor pool
Aerial view
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
23, Bahirawakanda, Kandy, 20000
  • Bahirawakanda Vihara Buddha
    ‪9 min walk‬
  • Kandy Clock Tower
    ‪12 min walk‬
  • Asgiriya Stadium
    ‪16 min walk‬
  • Kandy (KDZ-Polgolla Reservoir)
    ‪18 min drive‬

Room options

View all photos for Superior Triple Room, Multiple Beds, Bathtub, Mountain View

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

Deluxe Double Room, Non Smoking, Mountain View | Room amenity

Deluxe Double Room, Non Smoking, Mountain View

  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Swiss Residence

Hotel in Kandy with free valet parking and a nightclub
Along with an outdoor pool, this hotel has a restaurant and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite.
The Swiss Residence offers 39 accommodations with minibars and safes. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
During your stay at The Swiss Residence, you're just a quick walk from Asgiri Maha Viharaya. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Edelweiss Restaurant, a buffet restaurant with pool views
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Within a 10-minute walk of Asgiri Maha Viharaya and Bahirawakanda Vihara Buddha
  • Airport shuttle service available for a fee
The Swiss Residence offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A nightclub, a rooftop terrace, and barbecue grills are also featured at the business-friendly The Swiss Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 9:30 AM.
Edelweiss Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily 6:30 AM–9:30 AM: USD 8 for adults and USD 3 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Edelweiss Restaurant

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Swiss Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 28
  • New Year's Eve (31 December) Gala Dinner per child: USD 18 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 8 for adults and USD 3 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swiss Residence Hotel Kandy
Swiss Residence Hotel
Swiss Residence Kandy
Swiss Residence
The Swiss Residence Hotel
The Swiss Residence Kandy
The Swiss Residence Hotel Kandy

The Swiss Residence Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Matteo, Doha

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
Stayed 2 nights in Feb 2020

8/10 Good

IB, London

Travelled with partner
Liked: Cleanliness, staff & service
A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
Stayed 2 nights in Dec 2018

2/10 Terrible

Alex

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Huge dissapointment
We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single Member of staff which was frustrating under the circumstance. This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took our money
Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.

6/10 Okay

Graham, UK

Liked: Room comfort
OK hotel nice location
Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.

8/10 Good

Lee-Anne, Trentham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation all the way
After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.

8/10 Good

Gururaj

Liked: Cleanliness, staff & service
Nice hotel and good service. We
Nice hotel and good service. We enjoyed our stay for one day.

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
På tross av trist lobby, veldig bra!
Hyggelig sted, fin bar, veldig rent.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Schönes Hotel am Hügel, Sicht über ganz Kandy, Buddha direkt neben dem Balkon, Terrasse zum Verweilen, nettes Personal - alle sehr bemüht, musikalische Unterhaltung beim Abendessen
Stayed 2 nights in Jul 2018

8/10 Good

Menusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Nous avons beaucoup apprécié notre séjour dans ce hôtel qui est accueillant et moderne.
Stayed 1 night in Dec 2017

4/10 Poor

Arno

Disliked: Staff & service
Hotel is on a hill. little bit difficult to reach than average and a bit away from the city centre. Hotel itself is decent. Price range is also in higher category. At departure we had to pay premium price for a towel that had some washable hair dye stains in it. This did spoil our stay a bit because as said price rang for the hotel is higher than average.
Stayed 2 nights in Aug 2017

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Udemærket hotel med god service
Få et værelse med terrasse. Maden er dog ikke speciel god så spis ude om aftenen. Morgenmaden er ok

6/10 Okay

Verified traveller

Das Hotel ist eine Baustelle
Wir wurden leider nicht darüber informiert, dass in dem Hotel zur Zeit große Umbauarbeiten stattfinden. Die Bauarbeiten hatten zur Folge, dass wir den gebuchten Balkon nicht nutzen konnten, da dort Bauarbeiter ihre Materialien zugesägt haben. Der Baulärm hat morgens um 8.00 Uhr begonnen und ging bis abends spät. Das Hotel ist schon in die Jahre gekommen und eine Renovierung ist notwendig, aber man kann nicht die Zimmer zum normalen Preis vermieten und dann eine Baustelle zur Verfügung stellen. Außerdem funktionierten die Geruchsverschlüsse im Badezimmer nicht, dass heißt dort roch es stark nach Kloake. Die Lösung ein Raumspray zu benutzen, war für uns unbefriedigend. Die Lage des Hotels ist sehr schön, da man einen tollen Blick über Kandy hat. Den ursprünglich kolonialen Charme kann man noch in einigen Teilen des Hotels erkennen, dies ist ganz charmant. Das Servicepersonal ist sehr nett, das Management unflexibel.

6/10 Okay

Anonymous

Disliked: Staff & service
　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタ
　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタオルの設置を忘れたり、シャンプーを忘れたり。 　ドアノブの鍵がしょぼいので、少し不安な感じ。 　うっかりミスで、ウエルカムドリンクをぶちまけられたり。 　フロントの係りの中には融通の利かない人もいたり。 　上層階になると、シャワーの出が悪い。 　料金的には、納得できる程度のサービスかな。