Grand Serendib Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Serendib Hotel

Bar (on property)
Suite
Outdoor pool
Lounge
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Mahamaya Mawatha, 12, Kandy, Central Province, 20000
  • Kandy Lake
    9 min walk
  • Malwathu Maha Viharaya
    13 min walk
  • Kandyan Art Association & Cultural Centre
    18 min walk
  • Kandy (KDZ-Polgolla Reservoir)
    21 min drive

Room options

Suite

  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Triple Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Double Room

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Grand Suite

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Serendib Hotel

Hotel in Kandy with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services, and dry cleaning.
Grand Serendib Hotel offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 52-inch LED televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and bidets. This Kandy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Grand Serendib Hotel . During your stay, you're just a quick walk from Kandy Lake. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Within a 10-minute walk of Kandy Lake and Lakeside Adventist Hospital
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Grand Serendib Hotel also features an outdoor pool, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
Grand Serendib Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: USD 13 for adults and USD 7 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 81
  • Front entrance ramp
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 79
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 52-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Grand Serendib Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

Grand Serendib Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 41 out of 54 reviews" "
Rating 8 - Good. 10 out of 54 reviews" "
Rating 6 - Okay. 2 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Stayed 1 night in Aug 2024

10/10 Excellent

Dilip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms. Great views. Best breakfast I had in my entire Sri Lanka trip.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms, service, pool and views
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Stayed 1 night in Jun 2024

10/10 Excellent

Ibrahim, abu dhabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and had a delightful experience. The staff were exceptionally friendly and accommodating, making us feel truly welcome from start to finish. The food was excellent, featuring a diverse menu that catered wonderfully to various tastes. We thoroughly enjoyed the variety and quality of meals provided. Additionally, our rooms were very clean and tidy, which added to our comfort. We're eagerly looking forward to our next visit and would wholeheartedly recommend this place to anyone seeking a friendly, delicious, and clean getaway. We will definitely come back again!
Stayed 1 night in Jun 2024

10/10 Excellent

La Shunda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, very clean and nicely decorated. The view was amazing!
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

David, Corbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a stopover in Kandy for 1 night. Property is really nice with an infinity pool and amazing views. The rooms were large but do need an update as they look a little tired. Perhaps a quick paint will change them completely. Bathroom was very nice Staff were really nice Food was average but we are comparing this hotel to our amazing hotel in Sigiriya
Stayed 1 night in Jun 2024

10/10 Excellent

Zlil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable room with a fabulous view.
Stayed 1 night in May 2024

10/10 Excellent

premalavan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Staff were friendly and welcoming. Driver accommodation was offered. Check in had a delay but overall good stay.
Stayed 1 night in May 2024

10/10 Excellent

Jackelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of Kandy from on top of the mountain! Great drink, food, and hospitality. The staff were very friendly and accommodating. 10/10 recommend
Stayed 2 nights in Apr 2024

8/10 Good

E

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel overall
Lovely hotel with amazing views, our room was big, only thing was service at the restaurant wasnt great.
Stayed 1 night in Apr 2024

10/10 Excellent

NGAI SANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy for friendly staff, the view and room space.
Stayed 1 night in Apr 2024

10/10 Excellent

Srimali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. We had the suit so I cannot comment on the other rooms as I see some reviews shows the rooms are bit on the smaller side. We had a nice spacious clean room overlooking the mountains. The food was amazing and service was great ! They have parking on site with security. We definitely will be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Genna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!
Wonderful stay at The Grand Serendip Hotel. We only stayed one night, but wanted to stay for longer, it was that good. We stayed in a suite and it was really nice. The room had a great balcony with beautiful views, lots of lovely amenities and free water. The bed was extremely comfortable and the shower was fantastic. The pool area is small but adequate for relaxing. The staff were wonderful, very attentive and they provide excellent service! They welcomed us with a lovely welcome drink and cool towel. Food was delicious, breakfast was included and offered a wide range of options, including local dishes and fruit. The only feedback I would provide is to improve pre trip communication. I emailed several times to gain help organising airport transport, but received no reply. We would highly recommend this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Dulmini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful location. Great views. Worth being out of the centre of town with only short walk to the lake.
Stayed 3 nights in Jan 2024

10/10 Excellent

chandrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and healpful staff. very clean and neat and excellent presentation
Stayed 5 nights in Jan 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Favorite
Outstanding hotel; excellent food and service. Most amazing view of the area. My new all-time favorite hotel.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh! Holy night on repeat for 2 days in room 302
A lovely hotel, modern and with friendly staff. Despite that, I checked out a day early and forfeited £120 because the room I was in was directly above the restaurant and the ceiling speakers were playing “Oh! Holy night” on repeat from 7am to 10pm for the first 2 days, I couldn’t cope with the third night of that and the manager didn’t fix the issue when I spoke to him about it. Avoid room 302 if you want a quiet stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from room balcony.
Stayed 4 nights in Nov 2023