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Ceyloni City Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ceyloni City Hotel

Lobby sitting area
Property entrance
Deluxe Double with Balcony | Balcony
Interior
Deluxe Double with Balcony | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
No. 21 Cross Street, Kandy, 20000
  • Royal Palace of Kandy
    1 min walk
  • Udawatta Kele Sanctuary
    5 min walk
  • Kandy Lake
    7 min walk
  • Kandy (KDZ-Polgolla Reservoir)
    16 min drive

Room options

View all photos for Deluxe Double with Balcony

Deluxe Double with Balcony

Deluxe Double with Balcony

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double without Balcony

Deluxe Double without Balcony

Deluxe Double without Balcony

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple without Balcony

Deluxe Triple without Balcony

Deluxe Triple without Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin with Balcony

Deluxe Twin with Balcony

Deluxe Twin with Balcony

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Ceyloni City Hotel

Guesthouse in Kandy with a 24-hour front desk and a coffee shop
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this guesthouse. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services.
Ceyloni City Hotel offers 11 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. This Kandy guesthouse provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

During your stay at Ceyloni City Hotel, you're just a quick walk from Royal Palace of Kandy. You'll find features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • English breakfast offered for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Royal Palace of Kandy and Commonwealth War Cemetery
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Ceyloni City Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kandy guesthouse.

The guesthouse hosts a free manager's reception daily.
Ceyloni City Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Free off-site parking

Food and drink

  • Breakfast available for a fee: USD 5.00 for adults and USD 2.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 5.00 for adults and USD 2.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Ceyloni City Hotel Kandy
Ceyloni City Kandy
Ceyloni City
Ceyloni City Hotel Kandy
Ceyloni City Hotel Guesthouse
Ceyloni City Hotel Guesthouse Kandy

Ceyloni City Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 66 reviews" "
Rating 8 - Good. 30 out of 66 reviews" "
Rating 6 - Okay. 2 out of 66 reviews" "
Rating 4 - Poor. 1 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Stayed 1 night in May 2024

10/10 Excellent

Chandra

Stayed 3 nights in May 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Good clean property with decent air con, and very helpful staff. Great location in Kandy close to main attractions. Quality of hotel quite basic but good given the budget price, didn’t have any food so can’t comment on this. Would go back again especially if wanting a more budget option in Kandy.
Stayed 1 night in Jan 2024

4/10 Poor

Adam, Manhattan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel is well situated in the city but is Spartan in the extreme. Literally one tiny bar of soap. Tired and damaged fittings and soft coverings. Wifi dial-up speeds.
Stayed 2 nights in Jul 2023

8/10 Good

Vick

Stayed 1 night in Aug 2022

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Good room, close to centre, comfy bed, clean, nice bathroom. Good value for money.
Stayed 2 nights in Apr 2022

10/10 Excellent

Lacey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Kandy Option
Very clean, excellent breakfast, friendly staff. Would stay again.
Stayed 1 night in Jan 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
The staff were attentive and efficient. Good value for money. Good points..location, breakfast, staff, cleanliness. Not so good... internet very slow, no hot water in a morning.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Centrally located and very helpful staff. A great option if you need a night's stay and don't need any amenities.
Stayed 1 night in Dec 2019

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service minded staff, great breakfast
Perfect place to stay while in Kandy for two nights. We’re a couple from Sweden staying in Kandy for a couple of nights before heading to Ella. Ceyloni staff were very friendly and service minded which made our stay great. Breakfast was also great with local dishes as well as omelette, fruits etc. Good sized rooms (normal) with a balcony. And good restaurants within 1-5 minutes walking. All in all there’s nothing at all to complain about.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good value hotel; clean and modern within the city centre yet quiet within the rooms. The staff were exceptional and very polite. On the last day they offered us complimentary breakfast as we had booked 3 nights with them, which was a credit to how kind Sri Lankan people are.
Stayed 3 nights in Aug 2019

10/10 Excellent

Andrejs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We stayed here for 1 night and it was amazing. We received a very good service, clean rooms and a good stay.
Stayed 1 night in Jul 2019

8/10 Good

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Very good value for money. English is spoken. Clean and new room, air conditioning working very well. Helpful staff, the younger guy helped us orginise the taxi to next destination and suggested couple of good stops on the way and the best driver we had during our 2-week trip in Sri Lanka. The neighbourhood is nothing special, but is central enough and therefore close to everything important. I would happily go back.
Stayed 1 night in Apr 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and breakfast
Great location and fantastic local breakfast if you ask the helpful staff
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, lovely neat room for overnight stay
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and very comfortable room!!
Great service at Ceyloni City Hotel!! They managed to find me a reserved train ticket to Ella for the day after I arrived (which I had tried to order online before my trip but was told they were all sold out). The room was very clean and comfortable, with excellent air conditioning. Bathroom was also clean and modern. And breakfast was great too. Location was very convenient - a short walk to the Temple of the Tooth, the lake and the Clock Tower bus station.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures didn't really match the room, but staff was amazing. They were friendly, professional, and very helpful.
Stayed 1 night in Feb 2019

10/10 Excellent

Ho Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in kandy
Nice breakfast (eggs coffee toast fruit), a bit of road noise, but that is expected as it is a busy city, good service, very genuine employees, ice cold A/C, English TV choices, decent wifi, overall a great stay.
Stayed 2 nights in Nov 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was newly built and was very clean and nice. The room was spacious and the air conditioning was really good too. Breakfast was fresh, lovingly prepared by the friendly staff which was consisted of omelette, toast, yoghurt and fresh fruit. everything was lovely and I really enjoyed the stay. Wifi was great too.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome. Clean, comfy room and bed. Breakfast very good. Staff happy to help in any way they can. Would recommend.
Stayed 3 nights in Oct 2018

2/10 Terrible

Sam, Cleveland, OH

Disliked: Property conditions & facilities, room comfort
This place should not be place in Orbitz, I usually trust what's on Orbitz. But, this hotel is nowhere close to the standards of a hotel. It doesn't have a parking facilities guests (I still wonder what kind of hotel is this?) and you have to park on road, which is not available during night (good luck finding a safe parking spot). I had my room in 4th floor, which I had to take staircase ALL the time. This hotel doesn't have a working elevator. I highly regret choosing this place over many other good hotels in Kandy.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room central location. A little noisy. Staff helpful