12 May 2024 by ホテルマイステイズ金沢キャッスル フロント
Dear Guest,Thank you for taking the time to share your feedback. We are glad to hear that you have enjoyed a comfortable stay at our hotel.We hope to welcome you back to our hotel very soon. Sincerely,
5 Jan 2019 by Receptionist
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We are glad to hear that you enjoyed staying at our hotel. However We sincerely apologize for the trouble this has caused you. We will take measures such as strengthening to patrol our hotel and we will strive to improve our skills and provide good service to our guests. Every staff member at our hotel hopes that you will choose to stay with us again in the future. Sincerely,
There's a restaurant on site. WiFi is free in public spaces. Hotel Mystays Kanazawa Castle also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Kanazawa hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel Mystays Kanazawa Castle offers 206 accommodations with a safe and complimentary dressing gowns. This Kanazawa hotel provides complimentary wireless Internet access. Bathrooms include a shower, slippers, toilets with an electronic bidet and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
まれ – This restaurant only serves breakfast.
The ryokan bathing area is open from 4:00 PM to midnight.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's public bath is open 5-10 AM and 4 PM to 1 AM daily.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this hotel via telephone in advance to reserve onsite parking.
For the comfort of guests using the public bath, this property does not permit children who wear nappies to use the facilities at any time.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.