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Fairmont Orchid Gold Experience

5.0 star property

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Photo gallery for Fairmont Orchid Gold Experience

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Private beach, white sand, beach cabanas, sun-loungers
Exterior
4 restaurants, breakfast, lunch, dinner served; Hawaiian cuisine
Yoga

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pet-friendly
  • Parking available
  • Pool

Explore the area

Map
1 N Kaniku Drive Kohala-Building A, Kamuela, HI, 96743
  • Mauna Lani Historic Park
    ‪18 min walk‬
  • Mauna Lani Resort Golf Course
    ‪6 min drive‬
  • Mauna Lani Beach
    ‪9 min drive‬
  • Waikoloa, HI (WKL-Waikoloa Heliport)
    ‪10 min drive‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed, Concierge Service, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Room, 1 King Bed, Concierge Service, Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Concierge Service, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Room, 2 Queen Beds, Concierge Service, Ocean View

  • 49.6 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, Premium Room, 1 King Bed, Concierge Service, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Premium Room, 1 King Bed, Concierge Service, Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Premium Room, 2 Queen Beds, Concierge Service, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Premium Room, 2 Queen Beds, Concierge Service, Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 King Bed with Sofa bed, Concierge Service, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Suite, 1 King Bed with Sofa bed, Concierge Service, Ocean View

  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom, Concierge Service, Ocean View

Fairmont Gold, Suite, 1 Bedroom, Ocean View

Fairmont Gold, Suite, 1 Bedroom, Concierge Service, Ocean View

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Fairmont Gold, 1 King Bed, Concierge Service, Garden View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 1 King Bed, Concierge Service, Garden View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairmont Orchid

  • On private beach
  • Pool
  • Hot tub
  • Spa
4.6 out of 5, Wonderful, (1004)
The price is €822
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Fairmont Orchid

About this property

Fairmont Orchid Gold Experience

Luxury resort on the beach, with outdoor pool
Spend the day relaxing at Fairmont Orchid Gold Experience's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Fairmont Orchid Gold Experience offers 45 accommodations with minibars and video-game consoles. Rooms open to furnished lanais. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

55-inch LCD televisions come with cable channels and pay movies. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 10 outdoor tennis courts, and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Without Walls has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Fairmont Orchid Gold Experience, you'll be within walking distance of Mauna Lani Resort Golf Course. You'll find features like free breakfast and a free manager's reception, plus 4 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Enjoy Hawaiian cuisine with ocean views at Brown's Beach House, one of the property's 4 restaurants and 2 bars/lounges
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, body wraps, or Swedish massages at Spa Without Walls
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a golf course, and 10 outdoor tennis courts
  • Just a 4-minute drive from Great 4-D Movie Ride and a few minutes from Mauna Lani Historic Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. Enjoy a summer holiday at Fairmont Orchid Gold Experience, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This luxury resort also offers an outdoor pool, outdoor tennis courts, and a health club. Parking is available for a fee.

This 5-star Kamuela resort is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM. The resort hosts a free manager's reception daily.
Brown's Beach House - Overlooking the ocean, this restaurant specializes in Hawaiian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Hale Kai - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Orchid Court - This restaurant serves breakfast only. A children's menu is available. Open daily.
Kahakai Bar - This beachfront bar serves light fare only. Open daily.
Luana Lounge - This cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Brown's Beach House
  • Hale Kai
  • Orchid Court
  • Kahakai Bar
  • Luana Lounge

Things to do

  • 10 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Canoeing
  • Fishing
  • Fitness centre
  • Full-service spa
  • Golf course
  • Hiking/biking trails
  • Outdoor pool
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (30000 square feet)
  • Meeting rooms - 11

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Films for purchase
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Faxes
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Phone calls
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Orchid Gold Experience Resort
Fairmont Orchid Gold Experience Kamuela
Fairmont Orchid Gold Experience Resort Kamuela

Fairmont Orchid Gold Experience Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 54 reviews
Rating 8 - Good. 8 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic vacation on Kona
The property was gorgeous and the views of the water were spectacular. We had an ocean view room that was worth the upgrade, and the beachside restaurants took full advantage of the views. We paid extra for the Gold package and the service was outstanding. Staff were friendly, helpful, and timely the making sure the breakfast, snacks, and evening appetizers were set up. Fitness center was top notch and concierge services at the resort made some high quality recommendations that saved us time and resulted in a great experience. The location of the resort in the Mauna Lani area near Kona is close to shopping and restaurants but far enough away that the grounds are serene and peaceful. Highly recommend the property and the upgrade to the Gold package.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Julie, Gates Mills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a secluded beach about a half hour from Kona. The Gold Orchid Lounge was really nice and included breakfast and appetizers as well as juice, coffee and water. Most of the staff were excellent. The bed was very comfortable. The beach was a great place to watch sunset. It is close to Blue Hawaiian helicopter tours. We tried the restaurant Brown’s beach house. The ambiance with live music was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

james Robbins, Sandy

Stayed 12 nights in Jul 2024

10/10 Excellent

Brigham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Orchid is a lovely property, well groomed with waterfalls, koi ponds and beautiful flowers and trees all around. At night we fell asleep to the waterfall, in the morning we woke to birdsong. The staff was wonderful and attentive. Learning our names and engaging with us. Having the Gold experience provided us with a more dedicated concierge team, breakfast and canape which was all fresh prepared, local and delicious. Among the Gold experience staff, we engaged a lot with Samuel, Kacia and Lisa who all ensured our stay was relaxing and enjoyable. We look forward to returning to Hawaii and the Fairmont Orchid.
Stayed 6 nights in Jul 2024

10/10 Excellent

Yating

Travelled with family
Liked: Property conditions & facilities
We stayed at Fairmont Orchid Gold for six nights as a family and the services we have received were exceptional. Although we had to wait a bit for our room to be ready, we were able to relax and enjoy refreshments at the Gold lounge. Due to some complications we encountered we got a free upgrade to a suite with ocean view which made our stay even more comfortable. The hotel property ground is amazing with beautiful landscapes at every corner. The private beach with a cove made swimming and snorkeling in the ocean very safe and enjoyable particularly when you have younger kids. We enjoyed delicious breakfast and evening refreshments every day at the gold lounge and all service members were extremely courteous and have us very useful suggestions on where to visit. Overall we love our stay at Fairmont orchid and will definitely come back in future!
Stayed 6 nights in Jun 2024

10/10 Excellent

Rene, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, family friendly place. Not crowded. Quiet and relaxing. Awesome staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, safe, relaxing, friendly.
Stayed 3 nights in Jun 2024

10/10 Excellent

Farnaz

Stayed 4 nights in May 2024

8/10 Good

Nicole, Coos Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Pools and beach
Stayed 2 nights in May 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

nancy

Stayed 4 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful as usual. The continental breakfast had a good selection of food and beverages. The evening canapés were fine for dinner for us. Having food available in the lounge was convenient and helped us make the most of our days. The beach was also great for stargazing.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Five nights of the Fairmont Gold experience. Loved it! Nice room, excellent amenities, friendly and professional staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam and Kabbel were just great!
Stayed 6 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a magical experience-beautiful gardens, first class service, areas to walk and great snorkling right on the property. The most amazing hospitality ever! We will be back!
Stayed 6 nights in Sep 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Fairmont Orchid Gold for many years. The staff are amazing and always great to be back!
Stayed 7 nights in Nov 2022

10/10 Excellent

Jon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, family friendly, nice beach with good snorkeling
Stayed 5 nights in Oct 2022

10/10 Excellent

Paul R, Redondo Beach

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bathroom dated, shower had no handcrip and way to small, lack of storage in the dressers,
Stayed 7 nights in May 2022

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orchid is a beautiful property. The tropical landscaping and beautiful beach & shoreline are stand outs - great for bird and turtle watching. The vast majority of interactions with staff were above and beyond courteous and friendly; it felt like staff enjoyed their work. In terms of rooms, our King room was kept very clean and all furniture, including the balcony felt up-to-date. While some of the bathroom fixtures appear dated, it did not detract from our hotel experience as they were in good working order. Thanks again, Orchid Hotel. You made our trip to the island very enjoyable.
Stayed 8 nights in Apr 2022

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Orchid is a beautiful resort. Lots of waterfalls and koi ponds around property. Many restaurants on and around the property. Snorkeling was great and a p[protected area for small children to snorkel in. Staff is amazing!!!
Stayed 6 nights in Apr 2022

10/10 Excellent

Kent, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally relaxing!
Stayed 5 nights in Apr 2022