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Russel Hotel

3.5 star property

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Photo gallery for Russel Hotel

Front of property – evening/night
Reception
Breakfast, lunch, dinner served; local and international cuisine
Hallway
Executive Room, 1 Queen Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Russel Lane, Opp. Charm Towers, Kampala, 256
  • The Parliament of the Republic of Uganda
    ‪8 min walk‬
  • St. Francis Hospital - Nsambya
    ‪2 min drive‬
  • Embassy of Sweden
    ‪2 min drive‬
  • Kampala (KLA)
    ‪17 min walk‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Bathroom

Executive Room, 1 Queen Bed

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Bathroom

Standard Twin Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, soundproofing, free cots/infant beds

Standard Room, 1 Queen Bed

  • 2 sq m
  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
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About this property

Russel Hotel

Hotel in Kampala with free breakfast and a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a meeting room, and concierge services are onsite.
Russel Hotel offers 60 air-conditioned accommodations with safes and complimentary bottled water. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and bidets. This Kampala hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
During your stay at Russel Hotel, you're just a quick walk from The Parliament of the Republic of Uganda. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Russel
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of The Parliament of the Republic of Uganda and Owino Market/Kampala
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Russel Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3.5-star Kampala hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.
Russel - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Russel

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one way)
  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Russel Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

HBT Russel Hotel Kampala
HBT Russel Kampala
HBT Russel
HBT Russel Hotel
Russel Hotel Hotel
Russel Hotel Kampala
Russel Hotel Hotel Kampala

Russel Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 46 reviews
Rating 8 - Good. 19 out of 46 reviews
Rating 6 - Okay. 8 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and friendly facility
Everything was fine except WiFi in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Justin, Rocklin

Liked: Cleanliness, staff & service
My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Stayed 8 nights in Dec 2023

8/10 Good

Tito

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Encounter at HBT Russel
My stay here was good! This hotel needs to think of getting a spacious location.
Stayed 1 night in Dec 2023

6/10 Okay

Barbara

Travelled with group
Liked: Cleanliness
OK location, friendly, tired hotel...
Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Stayed 1 night in Oct 2023

6/10 Okay

Angela

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
Stayed 4 nights in Jul 2023

10/10 Excellent

mubarak

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place.
Stayed 2 nights in Jun 2023

6/10 Okay

Philip

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was fine, and helpful. Bed was uncomfortable.
Stayed 9 nights in Apr 2023

8/10 Good

Wudu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
Stayed 13 nights in Dec 2022

10/10 Excellent

Bereket R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay, friendly staff.
Stayed 1 night in Feb 2023

8/10 Good

Moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Abdullah

Stayed 2 nights in Sep 2022

6/10 Okay

Josephine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning. The gym service was great but they can improve on the hygiene
Stayed 5 nights in Sep 2022

10/10 Excellent

Marion

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay in my comfortable room and the excellent breakfast
Stayed 13 nights in Aug 2022

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, property conditions & facilities
Room maid and reception guy who advises on connectivity were superb. One restaurant room delivery got lost and I was hungry for 2 hours.
Stayed 4 nights in Aug 2022

4/10 Poor

Leslie

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is a old hotel, no in room coffee or tea making, no fridge and aircon is weak. Sound proofing is bad
Stayed 6 nights in Aug 2022

10/10 Excellent

Steven

Stayed 1 night in Jul 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, central location and very friendly
Absolutely everything from the booking to the taxi back to the airport was fantastic. Joseph on reception was excellent. All the staff were so friendly and welcoming. The breakfast was very good with a wide range. The restaurant / bar was busy and had a nice atmosphere. It’s popular with the locals too. There were several small graduation parties whilst I was there. Great for people watching. The hotel felt very safe. Probably best not to wander out after dark if you don’t know the area. I will definitely book this hotel when I’m next in Kampala.
Stayed 4 nights in Dec 2019

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUUPERB!!!
Stayed 6 nights in Nov 2019

8/10 Good

Johnny, Sudan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the town center location, the view from my window and staff kindness. I did not like showers in the tube, there are no curtains to prevent water splash outside the tube. Afterwards all bathroom's floor is wet.
Stayed 5 nights in Nov 2019

10/10 Excellent

Erfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, basic hotel in the heart downtown Kampala
Right in the middle of downtown Kampala, clean rooms, nice staff, decent breakfast. It shares a building with a small shopping mall. The Cafe gets lively with locals in the evenings after work.
Stayed 2 nights in Jul 2019

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Great business hotel. The rooms are spacious and comfortable. Air conditioning could be more powerful (effectiveness is weakened because windows seemed permanently open). Rooms are clean and cozy - breakfast is amazing. Highly recommended
Stayed 1 night in Jul 2019

8/10 Good

kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2019