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Bukoto Heights Apartments

3.0 star property

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Photo gallery for Bukoto Heights Apartments

Interior
Interior
Restaurant
City view
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Barbecue grill
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Plot 481 482, Moyo Close, Bukoto, Kampala
  • The Acacia Mall
    ‪3 min drive‬
  • Mulago National Specialized Hospital
    ‪4 min drive‬
  • Makerere University
    ‪4 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪57 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

2 bedrooms, premium bedding, in-room safe, individually furnished

Apartment, 2 Bedrooms

  • 98 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms

2 bedrooms, premium bedding, in-room safe, individually furnished

Apartment, 3 Bedrooms

  • 135 sq m
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for City Apartment, 1 Bedroom, Accessible

2 bedrooms, premium bedding, in-room safe, individually furnished

City Apartment, 1 Bedroom, Accessible

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Bukoto Heights Apartments

Aparthotel in Kampala with a steam room and a rooftop terrace
A bar/lounge, a steam room, and a rooftop terrace are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning. Each apartment has 2 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchen with a refrigerator, a stovetop, and a microwave.
Bukoto Heights Apartments offers 97 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the aparthotel include a steam room.
During your stay at Bukoto Heights Apartments, you'll be within walking distance of Kisementi. Features include free WiFi in public areas and free self parking, plus a bar. Built in 2015, this comfortable aparthotel has 97 apartments on 5 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio, and a living room
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a steam room
  • Just a 2-minute drive from Kisementi and a few minutes from British High Commission
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A steam room, a rooftop terrace, and barbecue grills are also featured at Bukoto Heights Apartments. Free self parking is available. You'll have access to the outdoor pool and health club at a partner property.

Smoking is allowed in designated areas at this 3-star Kampala aparthotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Room service is available.

Languages

English, Hindi, Swahili

Property amenities

Pool/Spa

  • Access to nearby outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Room service

Bedrooms

  • 2 bedrooms
  • Premium bedding
  • Rollaway/extra bed: USD 45 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Coworking space

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table
  • Shopping centre
  • Casino nearby
  • Health club (partner property) nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 buildings
  • 5 floors
  • 97 units
  • Built in 2015
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 11 for adults and USD 11 for children
  • Airport shuttle fee: USD 35 per vehicle (one way)
  • Airport shuttle fee per child: USD 35.00 (one-way)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Bukoto Heights Apartments Kampala
Bukoto Heights Apartments
Bukoto Heights Kampala
Bukoto Heights
Bukoto Heights Apartments Kampala
Bukoto Heights Apartments Aparthotel
Bukoto Heights Apartments Aparthotel Kampala

Bukoto Heights Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 52 reviews
Rating 8 - Good. 24 out of 52 reviews
Rating 6 - Okay. 8 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Madrine

Liked: Cleanliness, amenities, property conditions & facilities
Very nice..
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Would not recommend!
The first room they gave us was infested with cockroaches and when we brought this to their attention, they pretended not to be aware of it. They offered to fumigate the room while we were gone for the day which would not have worked because we were not willing to sleep in a room that had just been sprayed a few hours before. The new room they relocated us to also had cockroaches but we lucked out it was not as bad as the first room.
Stayed 12 nights in Oct 2024

10/10 Excellent

Ibe

Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Aug 2024

2/10 Terrible

Bunjo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and responsive staff.
Stayed 5 nights in Mar 2024

8/10 Good

Angela

Business traveller
Liked: Room comfort
Great big rooms; very comfortable.
If you like space, you'll love these big rooms! We were picking up supplies for our village school and the staff were fantastic. They went out of their way to assist us. Even storing some small furniture and boxes for us until our truck arrived. They were really great.
Stayed 4 nights in Jan 2024

8/10 Good

Angela

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Angela

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2023

4/10 Poor

Biodun

Stayed 5 nights in Nov 2023

4/10 Poor

Verified traveller

Business traveller
No hot water in the mornings
No hot water on both mornings. I advised staff after the first night but still no change. Disappointing. Also, pillows are uncomfortable. Bed is good though, room is clean, service is okay.
Stayed 2 nights in Oct 2023

4/10 Poor

Clarence

Disliked: Amenities, property conditions & facilities
I recently stayed at this hotel, expecting a decent 3-star experience, but was left disappointed. The rooms were dated with worn-out furniture and the linens had seen better days. The cleanliness was below par, and I spotted dirt in more than a few places. Moreover, the Wi-Fi connection was patchy, making it tough for me to get work done during my stay. Breakfast was mediocre at best, with limited choices and not much variation from day to day. Overall, I would say this hotel feels more like a 2-star establishment. Would think twice before booking again.
Stayed 6 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Love it!
Stayed 5 nights in Aug 2023

10/10 Excellent

Erica

Stayed 12 nights in Jul 2023

10/10 Excellent

Samalie

Liked: Cleanliness, room comfort
Solo
Bukoto heights has ample parking space. The receptionists are very welcoming, professional and efficient. The rooms are spacious, airy and well equipped.
Stayed 2 nights in Jun 2023

10/10 Excellent

Léontine

Liked: Cleanliness, property conditions & facilities
Everything went so smooth. I booked for my family and the assistant manager was very helpful and kind!! Clean appartements!! I will recommend this one!! Thank you

8/10 Good

Samalie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Angela

Business traveller
Liked: Cleanliness
Clean and comfortable
Very clean. Nice spacious apartments. A/C is only in one bedroom so rest of apartment was quite warm. Needs AC in living area. Pillows are very high. Other than that the apartment was excellent. The sofa is so comfortable and spacious. Plenty of cupboard space. The staff were very helpful. I would definitely stay there again.
Stayed 3 nights in Mar 2023

6/10 Okay

Angela

Stayed 1 night in Jan 2023

6/10 Okay

Angela

Stayed 3 nights in Jan 2023

8/10 Good

ELISA

Travelled with family
Liked: Cleanliness, room comfort
Large family stay
Stayed in two rooms. Rooms were nice and spacious, bar and restaurant provided good service. We are a family of 8, but they only provided 2 towels per room, and even when asked for more towels/shampoo/bath wash, none were provided. Advertised that a gym was available, but the reception will give you a voucher to go a country club several miles away. Good or bad depending on how you look at it. Beyond that, rooms were clean, beds were comfortable, and my sleep was sound.
Stayed 1 night in Dec 2022

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Security was top notch. Staff very friendly from the gate keeper to the receptionist and manager. Loved it and hope to come back in December
Stayed 13 nights in Jul 2022

6/10 Okay

Brenda, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
I booked this property based on reviews. At check-in there was an unexplained delay, I could tell something was not right. After about 10 mins the girl comes and tells me that the Manager says the Expedia rate offered is not valid. I asked them to properly communicate this with Expedia and leave me out of it. It was very upsetting!!!
Stayed 1 night in Nov 2021

6/10 Okay

Samir Samsuddin

Business traveller
Liked: Cleanliness
Stayed 2 nights in May 2021