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4.0 out of 5

"We had a 2 room suite. Staff also up the living room sofa bed for our 3rd child at no additional charge. " More

By a verified traveller on Fri 20 Oct 2017

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Family Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Terrace, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Terrace

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Terrace, Pool View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

During your stay at Radisson Resort and Suites Phuket, you'll be within walking distance of Kamala Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • For dining with pool views, stop by Joe Kool's, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with body scrubs, body wraps or Thai massages at Serenity Day Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, bicycles to rent and a playground
  • 12 minutes by foot from Kamala Beach and a 3-minute drive from Surin Beach
  • Airport shuttle service available for a fee

Radisson Resort and Suites Phuket ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Resort and Suites Phuket

Everyone (4) Couples (1) Family (6)
5 out of 5

Good family hotel close to beach

We had a 2 room suite. Staff also up the living room sofa bed for our 3rd child at no additional charge.

Posted by , from Switzerland on 20 Oct 2017

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Comment from Hotel Management

23 Oct 2017 by Claudio

Dear Clive, thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a fantastic stay and thank you for taking time to let us know. We are looking forward to welcome you soon again, kind regards, Claudio Schibli, Hotel Manager

5 out of 5

Great family hotel

We stayed at Swissotel Kamala with our young family. (5yo and 2yo) the hotel was great with an amazing pool. The location is definitely not beach side but a leisurely 5 mins will get you to the beach and another 5 mins will get you up to the beach restaurants. Tip, the further left you go along the beach, the better the restaurants. In our opinion. The hotel restaurant is great but far more expensive than other local places. There is a handy food shop outside the hotel where you can buy beers and snacks at a fraction of the cost. Overall is was a brilliant family hotel with a great kids world and fantastic pool. Highly recommend. We will be back. If you are into laid back (restaurants on the beach) Phuket, you won't find it anywhere better than Kamala.

Posted by on 27 Aug 2015

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3 out of 5
Das Hotel ist nicht mehr ganz das Neuste, wird aber alles frisch gestrichen und sieht sauber aus. Das Personal ist sehr freundlich und hilfsbereit, wenn etwas nicht ganz perfekt ist, dann wird es sofort anstandslos behoben. Der Slogen von Radisson „Yes, I can“ finde ich super und das spürt man bei allen Angestellten, das sie für des Gastes Wohl sorgen.

Posted by , from Anglikon on 23 Jan 2023

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Comment from Hotel Management

24 Jan 2023 by Radisson Team

Dear Christoph,We were delighted to welcome you to the resort!We aim to offer the best products and services to our guests, and we couldn’t be happier to know that you spent a great holiday with us. We are long forward to seeing you enjoy your holiday home again. All the team wishes you an excellent day

3 out of 5
It was four stars only in some aspects. Reception service and bellboys taking care of our luggage were working as expected. The furniture in the rooms were old and poorly refurbished, air con was worjing good, all the time day or night, you could not turn it easilly off while away from the room. But it was very noisy and disturbing your sleep. The worst performance was the breakfast. Presuming that a four star accomodation would not let us down in restaurant service we booked a room with breakfast included. That was a bad mistake. During our 3 weeks tour in the middle parts of Thailand the breakfast in Swisshotel was among the poorest. Every other 4 star hotel did better, and some of the 3 star hotels as well. Summarising our experience: Swisshotel Kamala does not honour its brand among other hotels in the chain. It is overprized. Some parts of the service provided were poor, especially when you start your day with a tasteless, cold meal. Even the fruits in a tropical surrounding were missing, raw or finished.

Posted by on 10 Feb 2019

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Comment from Hotel Management

14 Feb 2019 by Alice

Dear Guest, Thank you kindly for your detailed post of your recent visit to The Swissotel Phuket Kamala Beach. However, we are truly sorry that your experience was not to your satisfaction. We could done a better job to finding a better solution for you. We wish we can have another chance to welcome you back here again soon. Best regards, Suthatip Janiad Asst.Guest Experience Manger Swissotel Resort Phuket Kamala Beach

5 out of 5
Rien à redire très bonne hôtel familiale. La piscine super

Posted by , from Bondy on 2 Nov 2018

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Comment from Hotel Management

4 Nov 2018 by Claudio

Dear Che, thank you for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a fantastic stay and thank you for sharing your experience with us.

4 out of 5

Mukava hotelli, mutta hidas palvelu

Hotellin allasravintolan tarjoilu todella hidasta. Muuten kiva hotelli hyvällä paikalla. Viihtyisä allasalue jossa lapset viihtyivät erinomaisesti!

Posted by , from Varsinais-Suomi on 25 Feb 2018

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Comment from Hotel Management

25 Feb 2018 by Claudio

Dear Matkustaja, thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am sorry that you have had experienced slow service at the pool. I have spoken to ouf F&B manager which will address the issue with the team members. Once again thank you for staying with us and I hope you will give us another chance.

4 out of 5

Excellent séjour en famille

Charmant hotel à 5 min à pied d'une très belle plage. Hotel idéal pour les enfants. Chambres spacieuses. Piscine avec toboggan et peyit déjeuner complet. Nous y retournerions avec grand plaisir!

Posted by on 6 Mar 2016

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4 out of 5

Huoletonta perhelomailua

Perheystävällinen hotelli, henkilökunta ystävällistä ja auttavaista. Rauhallinen sijainti ja lähellä kohtuullisesti palveluita. Ei myöskään paljon suomalaisia, josta erityis plussaa!

Posted by on 29 Feb 2016

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5 out of 5

Genialer Familienurlaub

Aufmerksames, freundliches Personal. Grosse Zimmer und toller Pool.

Posted by on 10 Apr 2015

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3 out of 5

Familienhotel mit ruhiger Lage

gutes und sehr freundliches Personal. schöne und ruhige Zimmer. Das Hotel ist perfekt für Familien mit (Klein-)Kindern jedoch nicht zu empfehlen für Singles oder Erwachsende die gerne den Urlaub ohne Kinder und deren Lärm verbringen wollen. Der Name Ressort muss in Family-Park umgeändert werden! Ansonsten ist das Hotel sehr empfehlenswert. Das Restaurant für Frühstück und sonstiges Essen ist sehr gut jedoch enorm überteuert! TIPP: nur inkl. Frühstück buchen. Das Abendessen am Strand ist viel besser, authentischer und günstiger.

Posted by on 26 Jan 2015

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About the Radisson Resort and Suites Phuket

Location 100/10 Moo3, Kamala Beach, Kamala, Phuket 83150

Property Features

Radisson Resort and Suites Phuket offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A children's pool, a fitness centre, and spa services are also featured at the luxury Radisson Resort and Suites Phuket. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Kamala resort.

  • 180 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Radisson Resort and Suites Phuket offers 180 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes sofa beds. LED televisions come with premium cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. This Kamala resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Joe Kool's – This poolside bar serves lunch and dinner. A children's menu is available. Happy hour is offered.

The Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Grab & Go – This café only serves light fare. Open daily.

Baithong Thai & Seafood – This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Boat tours nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby

Spa Services

Serenity Day Spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 7 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Radisson Resort and Suites Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1300.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Radisson Resort and Suites Phuket

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • No lifts
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 3600
  • Christmas Eve (24 December) Gala Dinner per child: THB 1800 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Airport shuttle fee: THB 1300 per vehicle (one way)
  • Early check-in fee: THB 2000 (subject to availability)
  • Late check-out fee: THB 2000 (subject to availability)
  • Rollaway bed fee: THB 1300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phuket Swissotel Resort
  • Swissotel Phuket
  • Swissotel Resort
  • Swissôtel Resort Phuket Suites
  • Swissotel Resort Phuket Kamala
  • Swissotel Phuket Kamala
  • Swissôtel Phuket Kamala Beach Suites
  • Swissôtel Phuket Suites
  • Swissotel Resort Phuket
  • Swissotel Phuket Kamala Beach
  • Swissôtel Resort Phuket Kamala Beach Suites
  • Swissotel Resort Phuket Kamala Beach
  • Radisson Suites Phuket Kamala
  • Swissotel Suites Phuket Kamala Beach
  • Radisson Resort and Suites Phuket Resort
  • Radisson Resort and Suites Phuket Kamala
  • Radisson Resort and Suites Phuket Resort Kamala

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.