Hospitality Kalgoorlie, SureStay Collection by Best Western

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hospitality Kalgoorlie, SureStay Collection by Best Western

Outdoor pool
Bar (on property)
Front of property
Bar (on property)
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
560 Hannan Street, Kalgoorlie, WA, 6430
  • Western Australian Museum
    2 min drive
  • School of Mines Mineral Museum
    2 min drive
  • Goldfields Arts Centre
    2 min drive
  • Kalgoorlie - Boulder, WA (KGI)
    5 min drive

Room options

Executive Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

2 Bedroom Suite

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hospitality Kalgoorlie, SureStay Collection by Best Western

Hotel in Kalgoorlie with a seasonal outdoor pool and a restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities.
Hospitality Kalgoorlie, SureStay Collection by Best Western offers 54 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Kalgoorlie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hospitality Kalgoorlie, SureStay Collection by Best Western. During your stay, you'll be within walking distance of School of Mines Mineral Museum. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Just a 2-minute drive from Western Australian Museum and a few minutes from School of Mines Mineral Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Hospitality Kalgoorlie, SureStay Collection by Best Western. Self parking is free.

This 3.5-star Kalgoorlie hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.
Hospitality Kalgoorlie, SureStay Collection by Best Western has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:00 AM: AUD 16-26 for adults and AUD 8-12.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 60-cm TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 16 to 26 for adults, and AUD 8 to 12.50 for children
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 71009050560

We should mention

  • The seasonal pool will open in October and close in May.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Hospitality Inn Kalgoorlie
Best Western Hospitality Kalgoorlie
Best Western Kalgoorlie
Hospitality Inn Kalgoorlie
Kalgoorlie Best Western
SureStay Collection Best Western Hospitality Kalgoorlie Motel
SureStay Collection Best Western Hospitality Kalgoorlie
Motel SureStay Collection by Best Western Hospitality Kalgoorlie
SureStay Collection Best Western Hospitality Motel
SureStay Collection Best Western Hospitality
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Best Hospitality Kalgoorlie
SureStay Collection by Best Western Hospitality Kalgoorlie
Hospitality Kalgoorlie SureStay Collection by Best Western

Hospitality Kalgoorlie, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 180 out of 613 reviews" "
Rating 8 - Good. 301 out of 613 reviews" "
Rating 6 - Okay. 100 out of 613 reviews" "
Rating 4 - Poor. 26 out of 613 reviews" "
Rating 2 - Terrible. 6 out of 613 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in Kalgoorlie
Spacious rooms, comfortable beds and the best continental breakfast we have had in our three weeks of travelling. We would come back again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Peterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price
Stayed 1 night in Jul 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 2 nights in Jul 2024

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant on site was great. Nice and clean but a little dated.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean , convenient
Stayed 1 night in Jun 2024

10/10 Excellent

dawid

Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean.
Stayed 1 night in May 2024

8/10 Good

robert

Travelled with partner
Unit needs a upgrade.
Stayed 4 nights in Apr 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice. Breakfast is outstanding and dinner in the restaurant was excellent. Very friendly people. Recommend this property highly.
Stayed 2 nights in Apr 2024

8/10 Good

Marlene

Liked: Cleanliness, staff & service, amenities
Time for rooms to come into 2024.
Stayed 2 nights in Apr 2024

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not expecting the ritz. The 1st room & had to change due to aur con not working or remote. 2nd room I had someone elses boogie wipped on wall near bed head, dirty spray marks on main living area mirror, air con so loud, bed ubder window curtains above it full of cob webs & spiders, shower was clogged up & hardly any water coming out & when it did it was high presure it hurt on body, you walked around on carpet & got dirty red feet. Reception was more interested in her mobile phone that customer servise. Will not be going back there or recommending it to anyone. Disgusting
Stayed 3 nights in Mar 2024

6/10 Okay

Linda L

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family room - if your kids all share the one bed!
Pre-check in via system was a waste of time, I still needed to check in at the reception, which took a while. The facility did not register my choices and continued to knock on the door - even though we had asked for 3 days of uninterrupted peace - and paid extra for it. Restaurant was overrated, but there are better options around town.
Stayed 3 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An automatic pancake machine!! This place not only gives you a FREE continental breakfast but they have an automatic pancake maker. This was the perfect place to finish our two week trip around southern WA. Highly recommend
Stayed 2 nights in Mar 2024

6/10 Okay

Stephan

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
OLD small rooms, cracked wall sound from neighboring room filters through. very small parking area at room, tree right where car door opens, had to reverse out as no room to turn around.
Stayed 1 night in Mar 2024

2/10 Terrible

Taila

Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024

8/10 Good

Linda, Delta

Travelled with partner
Nice pool and dining area but rooms could do with some updates.
Stayed 2 nights in Feb 2024

6/10 Okay

Nedra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good value for money, particularly as breakfast included in the tariff. Location is a long way out of town centre, not walkable. Fair amount of traffic noise at night, shower leaked, musty smell. However room was clean and bed was comfortable so good cheaper option for Kal.
Stayed 1 night in Feb 2024

4/10 Poor

Andrew

Stayed 3 nights in Feb 2024

8/10 Good

Geoff

Business traveller
Liked: Cleanliness, staff & service
Wifi very hard to connect to - couldn’t get QR code as my device didn’t have a QR reader and couldn’t download one as no WIFI connection! Gave up
Stayed 1 night in Jan 2024

2/10 Terrible

Brad

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Power outage in the area and the hotel didn’t let us know before we travelled there, so no lights or power on a 40 degree day. Told us to leave windows open but sign on door said not too, had someone come in the pool area hunting for cigarette butts and people lurking in the car park at night.
Stayed 4 nights in Jan 2024

8/10 Good

Debrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the air conditioner did not circulate the cool air around very good in our room as it was set back in a little alcove from the sleeping area. The bed was comfortable and the pool was very inviting. Suggest perhaps and extra set of towels for pool use.
Stayed 1 night in Jan 2024

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The general presentation and cleanliness of the king room was excellent and the bed was one of the most comfortable I've slept in. Having stayed at the Hospitality Kalgoorlie before, a few things didn't live up to expectations. The door was difficult to lock. There was only one light for the whole sleeping area; no lights above bed/bedside lamps etc. No power points within about three or four metres of the bedhead. TV = lacked any "smart" capabilities, so no possibility of casting from my own device, watching streaming services etc.
Stayed 1 night in Jan 2024