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Holiday Inn Express Hotel & Suites Kalamazoo, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Kalamazoo, an IHG Hotel

Exterior
Indoor pool
Standard Room, 2 Queen Beds
Exterior
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
3630 E Cork St, Kalamazoo, MI, 49001
  • Wings Event Center
    19 min walk
  • Bronson Methodist Hospital
    7 min drive
  • Air Zoo
    7 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    7 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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The price is €88
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includes taxes & fees
8 Dec - 9 Dec
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About this property

Holiday Inn Express Hotel & Suites Kalamazoo, an IHG Hotel

Hotel with free breakfast, near Wings Event Center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.
Holiday Inn Express Hotel & Suites Kalamazoo, an IHG Hotel offers 65 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Kalamazoo, an IHG Hotel. During your stay, you'll be within walking distance of Wings Event Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served on weekends
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Wings Event Center and 7 minutes from Kalamazoo State Theatre
Holiday Inn Express Hotel & Suites Kalamazoo, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 75 square feet (7 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Kalamazoo, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this Kalamazoo hotel.

Guests are served free buffet breakfast on weekends from 5:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekends 5:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Ski lift privileges
  • Ski passes

Business services

  • 24-hour business centre
  • Conference space (75 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kalamazoo
Holiday Inn Express Kalamazoo
Holiday Inn Express Hotel Suites Kalamazoo
Holiday Inn Express Hotel Suites Kalamazoo an IHG Hotel
"Holiday Inn Express Hotel Suites Kalamazoo an IHG Hotel"
Holiday Inn Express Hotel & Suites Kalamazoo, an IHG Hotel Hotel

Holiday Inn Express Hotel & Suites Kalamazoo, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 191 out of 519 reviews" "
Rating 8 - Good. 161 out of 519 reviews" "
Rating 6 - Okay. 74 out of 519 reviews" "
Rating 4 - Poor. 55 out of 519 reviews" "
Rating 2 - Terrible. 38 out of 519 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were foeced to stay here because of a disastrous reservation at a near by hotel. It was a small step up from the disastrous place we left. $210, for one night and they didnt have pillow cases for the pull out bed, and we had to go down and get our own sheets for the pull out couch for the kids. The washers were broken they didnt have clean sheets. When i checked out the next morning a housecleaning staff member had to find the receptionist to check us out. Turns out she was hanging out on another floor gossiping with a friend of hers about another employee. I know this because we passed her on our way down to check out. You would think this would have alerted her to go back to her station, but no.
Stayed 1 night in Aug 2024

10/10 Excellent

AMANPREET

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay here. Nice staff.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Industrial area, looks rough. Grounds are unkemp. Pool was shut down. Did not feel safe there.
Stayed 1 night in Aug 2024

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced Dirty Don't stay here !!!!!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very dry and noisy. That made it hard to sleep. In terms of filth, it was mostly fine until I realized there were multiple hairs in the shower in all sorts of weird places. I toughed it out and took a shower. In the fog, the mirrors illuminated the message “I ❤️ Jen”. Who wrote it and when? I’ll never know but definitely the bathroom could be cleaned better
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
pleasant staff, however ice machines were all out of service and breakfast options fewer than other Holiday Inn Express facilities visited on this trip. still provided a simple convinent stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was run down Room was nasty. Had white stains on the carpet your guess is as good as mine on what it was Door had gaps around it and looked very easy to get into without a key
Stayed 1 night in Jul 2024

2/10 Terrible

Jim

Business traveller
Liked: Staff & service
Disliked: Cleanliness
So dirty, LOL. Pubic hair everywhere in the bathroom, and dirty carpet. Lawn is over grown, and hotel looks like it’s closed.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pool is under renovation, breakfast was lacking, and building is dated
Stayed 1 night in Jul 2024

4/10 Poor

Jack

The pool was closed but did not notify me ahead of time! I would of booked a cheaper hotel If I had known ahead of time.
Stayed 1 night in Jul 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
Just a few issues
Check in went flawlessly. Great check in personnel. Pool was out of service, ice machines were out of service, room lock wouldn't' lock, (moved to another room immediately). they had cinnamon rolls but not the "Holiday Inn" cinnamon rolls but tasty. no waffle or pancake machine. Just not the "Holiday Inn" breakfast that we are accustomed to. All personnel that we were in contact with were top notch.
Stayed 1 night in Jul 2024

4/10 Poor

Kay

Stayed 1 night in Jul 2024

6/10 Okay

Donald, Brooklin

Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kalamazoo postcard show
Room was good. Bed comfy. A lot of traffic noise from hiway. No ice machines at all. They did have a chest freezer with ice. Staff was super friendly and talkative. Will stay here again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ashif

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in the lobby or restaurant area, pool was not open, room phone did not work, no towels, room was dirty with wrappers from previous guest left behind
Stayed 1 night in Jul 2024

4/10 Poor

Rick

Disliked: Property conditions & facilities, room comfort
Shower had no pressure or stopper. The sink stopper could not be lifted. The TV had several problems
Stayed 1 night in Jul 2024

10/10 Excellent

donald

Stayed 1 night in Jul 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible do not stay
Hotel was dirty old dingy. The bathtub was disgusting. The main lobby had no air conditioning. The breakfast didn’t have pancakes. The pool was closed for renovation but there was no sign of renovations. It was a terrible experience would not recommend ever.
Stayed 2 nights in Jun 2024

10/10 Excellent

Samantha

Stayed 2 nights in Jul 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Problems, problems problems in Kalamazoo
Not up to my typical Holiday Inn Express experience by a long shot. Got in late the first night so I did not realize the room was missing a shower curtain, a desk lamp, a coffee maker, ironing board, and hair dryer. Went down to the front desk and they were pleasant but said that they did not have an replacements for all the missing items. So, they finally agreed to let me move to a different room ( note - my idea, NOT theirs......) The second room was okay BUT was supposed to get daily service and did not. Finally the day before I checked out (6 day stay), I flagged down a very pleasant house keeper who was able to service the room. The breakfast was NOT typical Holiday Inn fare. NO cinnamon buns which is one of the reasons I choose Holiday Inn express. Apparently, had not had any in awhile and were not sure when they might have them again. Clearly, there USED to be a pancake machine but it was gone. The towels were thin and well used with frayed ends. The whole thing was not in good shape. I will NOT ever stay there again. Too many other good options in the area. Oh, and the sign for the hotel on the street is not lit.... drove pass the place twice on the first night before I finally found the drive way..... should have taken that as a sign I guess.
Stayed 6 nights in Jun 2024

4/10 Poor

robert, utica

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Website did not say that the pool was closed. Looked like they had not run a vacuum in months. Parking lot area dirty and unmaintained. No indication of lack of housekeeping and ran out of towels. Desk person was super nice and apologetic and found towels for us. She was great, hotel was not. Hard to believe this is actually a Holiday Inn property. Rate was WAY high for what it is.
Stayed 2 nights in Jun 2024

2/10 Terrible

Dennis

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT RECOMMEND THIS HOTEL TO ANYONE. This property is horrible. The staff is uncaring if you book thru expedia or a "3rd Party". Its location is crappy, off a business route and you cant see the signs to enter...Got to the hotel and there was a small paper sign saying pool was being renovated, not one thing on the site about no pool and the cost was way too much a night for this crap hole. Room was ok, elevator is small, building is old and smelly. Came back to hotel after going out to Whitecaps game to find there was a family reunion that happened there. Found out they used all the ice in the place, and that it was one of the hotel workers family reunion that took place. That price and no ice, 1 broken ice machine and the large manager said that the other ice machine couldnt keep up...Seems to me they should worry about paying customers more than staff using the facilities. Also, the party there was in the parking lot smoking pot and hanging out...There was still no ice in the morning when we got up at 8am to get breakfast. Now on to breakfast, horrible....no pancakes, limited selection of pastries, this was one of the worst Holiday inns that we have ever been too. The room was cleanish, bathroom was dark and dingy and they had only 2 towels. We had to ask for a couple of more since we showered after we got there. Expedia is criminal for making people pay insurance for not being allowed to cancel reservations or book something crappy like this place.
Stayed 1 night in Jun 2024

2/10 Terrible

Theresa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel I've stayed in: 1. No hot water to shower 2. I asked for an extra pillow and they gave me one with a giant stain 3. They were "running low" on towels so asked me to bring mone to the front desk when i was finshed and they would gove new ones in "20-30 minutes" 4. Only ice machine was on the first floor and wasn't working 5. Pool was "closed for maintenance"
Stayed 1 night in Jun 2024