Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Exterior
Exterior
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Free daily self-service breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    5 min drive
  • McDonald's
    11 min walk
  • Kalamazoo Transportation Center
    11 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    13 min drive

Room options

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications Accessible)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Living Area)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Living Area)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Hotel with free breakfast, in the vicinity of Western Michigan University
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel offers 105 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel. During your stay, you'll be close to Western Michigan University. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Western Michigan University and 7 minutes from Kalamazoo College
Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. The business-friendly Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This Kalamazoo hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1001 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 337 out of 632 reviews" "
Rating 8 - Good. 135 out of 632 reviews" "
Rating 6 - Okay. 62 out of 632 reviews" "
Rating 4 - Poor. 53 out of 632 reviews" "
Rating 2 - Terrible. 45 out of 632 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tiffany

Travelled with family
We checked in and went to our room only to find that it hadn’t been cleaned. Dirty towels on the floor, bedding a mess, etc. Got transferred to another room. When we were getting ready for bed, we went to adjust the night shades and the entire system fell down on us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily free breakfast, with host Flo, is outstanding. The desk staff is super helpful. There are great restaurants nearby. This hotel meets all my needs: clean, quiet, and comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flo did am amazing job for each and every breakfast we had! Awesome lady!
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the money. It was better than I expected
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie

Travelled with family, Business traveller
Disliked: Staff & service
This property has taken $600 from me on top of the room charge, saying that I broke a tv in my room. My daughter and I stayed one night and definitely did not break the tv. They now have not communicated back to me, but have taken $600, without any communication, even. Claims they have an honest staff, however they are unrightfully charging me.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff was friendly and no major issues. Although newer, property showing some age. Blind was out of the track..does not seem to be centered well. Shower had been poorly caulked over. Pancake machine not working and bathroom floor a bit sticky.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to stores and food. Had a good hot breakfast. Stuff was nice and friendly every time that seen you.
Stayed 1 night in Aug 2024

8/10 Good

Van Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
I like convenient, shopping and safety.But I didn’t like smell smoking around areas elevators.
Stayed 1 night in Aug 2024

6/10 Okay

Ron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and updated. Conveniently located near hwy, restaurants and shopping. Staff were friendly and professional
Stayed 2 nights in Aug 2024

4/10 Poor

Carol

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JADRANKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romm was awesome. Little disappointment for no working pool.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Person at desk didn’t hardly understand English. Shows there’s a pool, was closed and wasn’t notified until check in. Bathroom floor hasn’t been wet mopped, very dirty. As well as shower floor. Wouldn’t stay here again. Not even close to being worth $188.00 a nite. Very disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 5 nights in Jul 2024

8/10 Good

Julie

Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and excellent breakfast.
Stayed 11 nights in Jul 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful check in with Turkish receptionist student who is working at desk for short time while perfecting English language skills. Room was very large and clean except that the shower needs caulking; apparent mold where shower pan meets back wall.
Stayed 1 night in Aug 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usage place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Izic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024