Best Western Plus Kalamazoo Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Kalamazoo Suites

Indoor pool
Down duvets, in-room safe, desk, laptop workspace
Lobby
Exterior
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
2575 S 11th Street, Kalamazoo, MI, 49009
  • Crystal Woods
    10 min walk
  • Lift Restaurant and Bar
    5 min walk
  • Kalamazoo Transportation Center
    12 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    9 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Kalamazoo Suites

Suburban hotel with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a microwave in a common area, and a business center.
Best Western Plus Kalamazoo Suites offers 64 accommodations with safes and coffee/tea makers. Beds feature down comforters. 48-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus Kalamazoo Suites. During your stay, you're just a quick walk from Crystal Woods. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 10 minutes by foot from Crystal Woods and a 2-minute drive from Flesher Field
Best Western Plus Kalamazoo Suites offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 1195 square feet (111 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Kalamazoo Suites. Self parking is free.

This Kalamazoo hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 7:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–7:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1195 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Kalamazoo
Best Western Kalamazoo Suites
Best Western Plus Kalamazoo
Best Western Plus Kalamazoo Suites
Best Western Plus Suites Hotel Kalamazoo
Best Western Suites Kalamazoo
Kalamazoo Best Western
Best Western Plus Kalamazoo Hotel Kalamazoo
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Hotel
Best Plus Kalamazoo Suites
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Suites Kalamazoo
Best Western Plus Kalamazoo Suites Hotel Kalamazoo

Best Western Plus Kalamazoo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1004 reviews" "
Rating 8 - Good. 313 out of 1004 reviews" "
Rating 6 - Okay. 132 out of 1004 reviews" "
Rating 4 - Poor. 75 out of 1004 reviews" "
Rating 2 - Terrible. 64 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find for aomeone who's never been to Kalamazoo. The property is in great shape.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Poor Housekeeping / Questionable Cleanliness
This is our repeated stay, we also stayed at your hotel last year. We rated the hotel 5-star last year, but to our disappointment, we can only rate the stay as a 3 star this time due to the unacceptable housekeeping services. Here's the recap: Night 1 to Night 3, our bed was sloppily made, the employee just pulled the comforter over the bed, and that was it. Night 4, the bed was made perfectly. Night 5, our bed was not even touch at all. Overall, the cleanliness of the room is very questionable. On a side note, the front desk staff was responsive, friendly, and just awesome. The free breakfast was good.
Stayed 5 nights in Sep 2024

4/10 Poor

Kyril P

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Both the alarm clock and coffee machine in the room didn't work. Generally unimpressed with rhe property. Staff was delightful and pleasant.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
I chose this property because of the very high ratings and reasonable price. It is an older property showing some age, not that big a deal for me. My biggest issue was that my room smelled musty and unpleasant. So much so that I worried that my clothes and bag would smell bad for my work event the next day (no one at work noticed). I could not tell if the odor was from the carpet, walls, etc. The bed was clean with modern sheets/comforter, so I felt comfortable sleeping, but I did not enjoy the experience.
Stayed 1 night in Sep 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Easy access to hwy and shopping. Rooms are spacious but would use a bit more lighting. Free full breakfast included. Very delicious!
Stayed 4 nights in Sep 2024

10/10 Excellent

Aubrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I left an item in the room and the manager and housekeeping staff retrieved and sent it back to me the same day.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Sep 2024

8/10 Good

Maaike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s kept clean and neat. Breakfast served was excellent. Swimming pool area was heavily chlorinated. Unfortunately, the smell could be detected all the way to the 4th floor.
Stayed 2 nights in Sep 2024

4/10 Poor

Patti

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom tile grout needed to be clean. The shower curtain had unforsaken stuff on it. The headboard to the bed had other people's greasy heads fingerprints and God knows what on it it was untirable and gross. However, the pillows were great the bed was comfortable and the rest of the room was enjoyable. Would I stay there again absolutely not. I would not recommend this for anyone to stay there. The elevator was extremely noisy opening and closing going up and down unbelievable. The man at the front desk that checked us in sat talking to someone else that was in his earphone in another language. This was while he was checking us in. Which I feel is inexcusable and disrespectful. The breakfast was the absolute worst I have ever had in Hotel chain. Everything was cold. The oatmeal was soupy. To say the least. And it was a very limited breakfast menu. The biscuits were dry and the gravy was supper. When we tried to have cocoa When we arrive there was no hot cocoa in the machine it was just water with God knows what in it. Overall we were not very satisfied with our stay. Other people need to know this.
Stayed 1 night in Sep 2024

8/10 Good

Joleen

Stayed 1 night in Aug 2024

4/10 Poor

Kristine

Very dated, staff not very welcoming or friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Glenn

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Valorie

Liked: Cleanliness, staff & service, property conditions & facilities
It was much cheaper than any of the motels downtown. It was on a busy street, but set back enough that it was quiet. Parking was easy, checkin and out was simple and fast. We had a nice big suite that was clean and comfortable. We’ll stay there again
Stayed 2 nights in Aug 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice. We enjoyed the pool and hot tub. Breakfast was good. I would stay here again. Thank you.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite neat looking inside and out easy parking everyone very polite and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Stayed 3 nights in Aug 2024

8/10 Good

Mark

Business traveller
Disliked: Room comfort
Pillows were hard and small.Bed was lumpy. Shower had mold on the tiles.
Stayed 1 night in Aug 2024

4/10 Poor

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
Rooms were dirty and pool room was so chlorinated I could barely open my eyes. Never experienced anything like that before. Chlorine only releases the “chlorine smell” when the water is extremely dirty.
Stayed 1 night in Aug 2024

10/10 Excellent

Lizanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024