2/10 Terrible
Mary Jane W.
27 Feb 2025
Liked: Cleanliness
Fraudulent Location and Bogus Address
This property is NOT LOCATED in Turtle Bay, as the owner falsely lists & advertises in the title. Also, the owner lists an address bubble that FALSELY shows the property in the Turtle Bay resort area, which it is NOT. This property is actually a 10 minute drive south of Turtle Bay in Kahuku and sits next to the KAHUKU GOLF COURSE and the beach requires a 10 minute difficult walk across the golf course and through government & private property to the KAHUKU beach. The property listing & address bubble of TURTLE BAY is inaccurate and deceptive. The property’s amenities are listed accurately; three bedroom, two bath, private home, washer/dryer, etc, although the air conditioning is located solely in the living room/kitchen area. So the bedrooms only have fans for cooling. It is a nice property and would be fine if accurately listed as being in south Kahuku. And after we booked and were unable to request a refund, the host did text to clarify that the property was a 5 min drive to Turtle Bay, which is also inaccurate because her property is a 10 min drive (45-60 minute walk) to Turtle Bay. We are baffled why the host isn’t truthful with the listing & location of her actual property. We contacted vrbo to inform them of the fraudulent listing. The host was informed and contacted us by phone not through VRBO. She was dismissive about the issues and accused us of being aggressive. We were forced to find alternate accommodations last minute, costing us more money and stress.
Mary Jane W.
Stayed 2 nights in Feb 2025