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Utopia Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Utopia Hotel

Breakfast and dinner served
Seasonal outdoor pool, pool umbrellas, pool loungers
Comfort Tree House
Triple Room
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Chaussée Brunehault 392b, Masnuy-Saint-Jean, Jurbise, 7050
  • Royal Golf du Hainaut
    4 min drive
  • Supreme Headquarters Allied Powers Europe
    5 min drive
  • Grand Large
    6 min drive
  • Charleroi (CRL-Brussels South Charleroi)
    34 min drive

Room options

View all photos for Deluxe Room, Sauna

Deluxe Room, Sauna | Room amenity

Deluxe Room, Sauna

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Tree House

Family Tree House

Family Tree House

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 25.0 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Tree House

Comfort Tree House

Comfort Tree House

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Room
B&B HOTEL Mons Centre
Pet-friendly
Free WiFi
Gym
Breakfast available
4.1 out of 5, Very good, (522)
The price is €85
for 1 night
includes taxes & fees
5 Dec - 6 Dec
B&B HOTEL Mons Centre

About this property

Utopia Hotel

Boardwalk/promenade hotel with a 24-hour fitness center and a seasonal outdoor pool
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Utopia Hotel offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Utopia Hotel. During your stay, you'll be close to Royal Golf du Hainaut. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and hiking/biking trails
  • Just a 4-minute drive from Royal Golf du Hainaut and a few minutes from Hippodrome de Wallonie
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Utopia Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Utopia Hotel. Self parking is free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Les jardins d'Utopia - This restaurant serves breakfast and dinner.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 18 for adults and EUR 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Les jardins d'Utopia

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 13 for children
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open April 16 and close October 01.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Utopia Hotel Mons
Utopia Mons
Utopia Hotel Jurbise
Utopia Jurbise
Utopia Hotel Hotel
Utopia Hotel Jurbise
Utopia Hotel Hotel Jurbise

Utopia Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 116 out of 487 reviews" "
Rating 8 - Good. 175 out of 487 reviews" "
Rating 6 - Okay. 100 out of 487 reviews" "
Rating 4 - Poor. 58 out of 487 reviews" "
Rating 2 - Terrible. 38 out of 487 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

cindy

Stayed 1 night in Aug 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nous sommes restés une seule nuit, heureusement.
Stayed 1 night in Aug 2024

6/10 Okay

Pearl

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2024

8/10 Good

Dominique

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Jean-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Simon

Travelled with partner
Really quiet hotel. Convenient for an overnight stay on our way from the Chunnel to Germany. Staff speak some English, which was a nice bonus when we called because we were going to be late. You can check in no matter how late you arrive. Bar closes at 11pm but the night porter can still sell you bottles of beer. Unlike us, do remember to close the window at night or you will be bitten by mosquitos!
Stayed 1 night in Jul 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Aaron

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Lovely property, just let down by cleanliness
We stayed in one of the treehouse lodges, in which facilities were good! View out the window was really cool, bathroom was good. Only thing that let it down was the overall cleanliness of the property. Was dead flies throughout, and old pile of mud or animal waste underneath the stairs, crack in the shower floor. We stayed with an under 3, however stairs are a little precarious due to the construction of the pod, we may consider this if we was to stay in the future.
Stayed 1 night in Jul 2024

2/10 Terrible

Maarten

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Based on the pictures this looked like a fine hotel to spend the night. Little did we know. The room smelled horrible. Comparable to sewer and an old homes people smell. The airconditioning did not work. We complained several times (3) during the evening and night. The staff was willing to help. Little did we know that the staff actually dealt with these complaints many times. So it was just a rehearsed helping offer. Heard that from the barman during my last complaint in the middle of the night. The room is in desperate need of a new carpet, a new paint on the wall and new mattresses and a new bathroom and a new airconditioning which can actually work. The bathroom shower did not work due to the lime scale. There was no water coming thru the big shower head at all! The lime scale on the walls was of the charts. There are tons of mosquitoes in the room and hotel. So sleeping with the window open was no option. At 1pm i could get a hold of a fan so we were able to get a few hours sleep but we woke up with broken backs and a lot of mosquito bites. After that it was time for breakfast. There was not a lot of choice. There were two types of bread, chocolate croissants and some cereal. The scrambled egg was really disgusting. The orange juice not fresh. I can go on and on with everything that is wrong with this place. On top of this all the fire alarm went off three times due to a mail function. The pool water had turned green. This hotel definitely earned a top 2 spot of worst
Stayed 1 night in Jul 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024

10/10 Excellent

Jacek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Sophie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in one of the sauna rooms. First issue was that the room was situated downstairs, next to the gym, the hotel toilets, & the reception area, so was very noisy. We had people in the room above us banging the floor, running around & shouting at 1am. The sauna was a nice addition to the room, but the water bucket was full of mouldy water. Cobwebs & dust everywhere in the room, and a colony of ants outside the room door, which a member of staff did clean up, but the ants returned about 10 mins later. We went for food at the hotel too, which was nice, but definitely not worth the price at all. The staff were all very polite and did assist when we reported the people above us being loud. The gym was nice, had little equipment but was good quality & very clean. We didn’t use the pool. I wouldn’t go back to this hotel, and I would recommend finding somewhere else in the area to stay.
Stayed 1 night in Jun 2024

8/10 Good

Anette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the family
Nice stay for our family. The kids likes the pool and the beautiful tree-houses.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Hervé

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Medium
Nice setting with a good gym and private sauna. Some good products, but the service in the restaurant is not up to scratch, the products and breakfast are not up to scratch and the soundproofing in the rooms is poor.
Stayed 2 nights in Jun 2024

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, great room, thé only problem came from thé morning light that woke me up too early
Stayed 1 night in May 2024

2/10 Terrible

JACQUES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disastrous
I don't understand why we received again an enquiry document since we claimed severely yesterday evening that both the room and the services were below any normal expectation
Stayed 1 night in May 2024

8/10 Good

Hope

Stayed 1 night in May 2024

8/10 Good

Paul

Stayed 2 nights in May 2024

6/10 Okay

stephane

Stayed 5 nights in Apr 2024

2/10 Terrible

s

Stayed 1 night in Apr 2024

2/10 Terrible

Loic

Stayed 4 nights in Apr 2024

10/10 Excellent

Priska

Stayed 2 nights in Apr 2024