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Sure Hotel by Best Western City Jonkoping

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western City Jonkoping

Executive Suite, 2 Single Beds, Balcony, Sea View
Lobby lounge
Family Room, 2 Single Beds, Non Smoking (with Sofabed)
View from room
Spa

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Västra Storgatan 25A, Jonkoping, 553 15
  • Match Museum
    5 min walk
  • Radio Museum
    6 min walk
  • Jönköping University
    6 min walk
  • Jonkoping (JKG-Axamo)
    13 min drive

Room options

View all photos for Executive Suite, 2 Single Beds, Balcony, Sea View

Executive Suite, 2 Single Beds, Balcony, Sea View

Executive Suite, 2 Single Beds, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Sea View

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, 2 Single Beds, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking, Balcony

Individually decorated, individually furnished, desk, laptop workspace

Superior Room, 2 Single Beds, Non Smoking, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, laptop workspace

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

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About this property

Sure Hotel by Best Western City Jonkoping

Hotel with a sauna, steps from Tändsticksmuseet
A sauna, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Sure Hotel by Best Western City Jonkoping offers 79 accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium satellite channels and first-run movies. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

Children under 10 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Sure Hotel by Best Western City Jonkoping. During your stay, you're just a quick walk from Match Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and meeting rooms.
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Onsite recreation includes a sauna
  • Steps from Tändsticksmuseet and Match Museum
  • Pets welcome for a fee (restrictions apply)
As a guest of Sure Hotel by Best Western City Jonkoping, you'll find a sauna, multilingual staff, and ski storage. Public spaces have free WiFi. The business-friendly Sure Hotel by Best Western City Jonkoping also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Jonkoping hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SEK 110 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: SEK 110 for adults and SEK 55 for children
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Sauna

Family friendly

  • Children's toys
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • First-run films
  • Premium channels
  • Satellite channels

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property provides a dinner buffet from 6:30-8:30 PM Monday-Thursday from September to mid-June.
The check-in hours are Monday-Friday 4-10 PM and Saturdays 8 AM-10 PM. Guests arriving on Sundays must contact the property prior to arrival by calling the property phone number provided in your booking confirmation to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: SEK 200 per accommodation, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SEK 300.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SEK 110 for adults and SEK 55 for children
  • Covered self parking fee: SEK 110 per day (in/out privileges)
  • Pet fee: SEK 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

CITY Familjen Ericsson
CITY Familjen Ericsson Jonkoping
CITY HOTEL Familjen Ericsson
CITY HOTEL Familjen Ericsson Jonkoping
Ericsson HOTEL
Familjen Ericsson CITY HOTEL
HOTEL Ericsson
City Hotel Jönköping
Sure By Best City Jonkoping
CITY HOTEL Familjen Ericsson
Familjen Ericsson's City Hotel
Sure Hotel by Best Western City Jonkoping Hotel
Sure Hotel by Best Western City Jonkoping Jonkoping
Sure Hotel by Best Western City Jonkoping Hotel Jonkoping

Sure Hotel by Best Western City Jonkoping Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 1006 reviews" "
Rating 8 - Good. 405 out of 1006 reviews" "
Rating 6 - Okay. 132 out of 1006 reviews" "
Rating 4 - Poor. 29 out of 1006 reviews" "
Rating 2 - Terrible. 11 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with plenty of parking spaces. Short walk to downtown area.
Stayed 1 night in Aug 2024

6/10 Okay

Marian

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Tina M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

JoAnn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is a old property marketed as a Best Western and a family hotel. Two different price points for the same hotel - weird. - We could not find Best Western signage on the outside of the hotel. It was OK, but overpriced. Not sure about the Sure Hotel change standards, I would have to stay at a few more to evaluate consistency,
Stayed 1 night in Jun 2023

8/10 Good

Marc

Stayed 1 night in Apr 2023

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the building might be a bit aged on the outside but inside each of the room, it have what i need for this short stay. no no complaint
Stayed 3 nights in Mar 2023

10/10 Excellent

Yosef

Stayed 4 nights in Nov 2022

10/10 Excellent

Goran

Stayed 1 night in Oct 2022

6/10 Okay

Susanne

Liked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the family unit which included a kitchenette and separate bedrooms. Staff were helpful and friendly. Good value and convenient location. Thank you for a great stay!
Stayed 9 nights in May 2022

10/10 Excellent

Matthijn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, spa was relaxing, breakfast was great. Would highly recommend
Stayed 1 night in Apr 2022

6/10 Okay

Jonathan

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in May 2022

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Honestly the rooms need upgrading. The wooden floors are coming apart that i have got a piece of wood from the room floor stuck in my feet.
Stayed 2 nights in Apr 2022

10/10 Excellent

Jonas

Stayed 1 night in Dec 2021

10/10 Excellent

PE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently placed comfy hotel with lovely staff
Lovely clean hotel, with nice comfortable rooms, and incredibly lovely staff. Excellent breakfast - and super convenient for both the town and the bus/train stations
Stayed 1 night in Oct 2021

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right in town, and very near to most things one needs for a comfortable stay. The staff are friendly
Stayed 1 night in Aug 2020

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again
Stayed only one night. Comfy beds, big room with a balcony with a nice view. The breakfast buffet was excellent, even during Corona times. The hotel staff was nice and welcoming. Free coffee machine in the lobby. Close to city center, but still a quiet street. Recommended.
Stayed 1 night in Aug 2020

8/10 Good

O J

Liked: Staff & service
Disliked: Cleanliness
Okay stay, a bit run down some renovation needed
You should adjust your expectations to a 3.5 star hotel before you stay here. The hotel is a bit rundown but the service is good and they have a vegan selection for breakfast which is nice. While I didn't have sky high expectations, I should have expected slightly less than I did. It's a bit run down, the room was on the smaller side and there where buttons missing from the light fixtures as well as hair left in the drain in the shower. If you want the room the be part of the experience of your stay I would pick another hotel.
Stayed 1 night in Jul 2020

6/10 Okay

Diana

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Convenient
Convenient location, parking and public transport. We enjoyed the breakfast buffet , instead of the breakfast boxes other hotels have, but too many people were let into the breakfast room, nowhere to sit and queueing. The bathroom was not clean, the walls were very dirty and when we checked out they didnt even ask if we enjoyed our stay or not. Hard to leave feedback... There was no minifridge in the room.
Stayed 1 night in Jul 2020

4/10 Poor

Timo

Business traveller
Stayed 4 nights in Aug 2024

10/10 Excellent

Hanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanon boende skön säng bra temp på rummet.gott med en våffla 👍
Stayed 2 nights in Aug 2024

4/10 Poor

Andreas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Lukas

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024