2/10 Terrible
Cheryl
Travelled with family
16 Aug 2024
I was very specific about needing a handicapped room, with a walk-in shower and two beds. When we arrived, it was late, we were put in a tub room, the bars for assisting oneself off the toilet were behind you in the wall ? Seriously ? Snd the TUB paint was peeling off. This hotel is under a renewal, Refresh, but it was probably the worst day of my life. I contacted the front desk, she moved us into a room that had two beds and a step in shower. There was no shower wand to assist with the bathing. They managed to get me a shower chair, that was so kitty Wompus that my mother was afraid to use it. I had to hold it so words if you need a handicap room and a nice hotel don’t book here. !!!
Cheryl
Stayed 3 nights in Aug 2024