Best Western Plus North Joliet

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus North Joliet

Exterior
Indoor spa tub
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Lobby
Free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
3231 Norman Ave, Joliet, IL, 60431
  • Westfield Louis Joliet Shopping Mall
    11 min walk
  • Mistwood Golf Club
    4 min drive
  • Lewis University
    9 min drive
  • Joliet, IL (JOT-Joliet Park District)
    7 min drive

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Microwave

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western Plus North Joliet

Hotel in Joliet with free breakfast and a fitness center
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
Best Western Plus North Joliet offers 63 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Joliet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus North Joliet. During your stay, you'll be within walking distance of Westfield Louis Joliet Shopping Mall. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 11 minutes by foot from Westfield Louis Joliet Shopping Mall and a 4-minute drive from Mistwood Golf Club
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus North Joliet offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. A library, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Plus North Joliet. Self parking is free.

This Joliet hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Room service available

Things to do

  • Fitness centre
  • Golf
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (1000 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a deposit of USD 50 per stay
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to midnight.

Property is also known as

Best Western Plus North Joliet Hotel
Best Plus Joliet Joliet
Best Western Plus North Joliet Hotel
Best Western Plus North Joliet Joliet
Best Western Plus North Joliet Hotel Joliet

Best Western Plus North Joliet Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 410 reviews" "
Rating 8 - Good. 106 out of 410 reviews" "
Rating 6 - Okay. 29 out of 410 reviews" "
Rating 4 - Poor. 15 out of 410 reviews" "
Rating 2 - Terrible. 18 out of 410 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very polite and friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

I stayed for a SCUBA training not far away. Breakfast was nice and the coffee machine at breakfast was a nice addition I had never seen before. I would gladly say here again when attending the next dive training.
Stayed 1 night in Aug 2024

10/10 Excellent

Bloundine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need sleep
I went there for sleep only. I got plenty of that. Thank you for a good night
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Jackson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Works
Nothing wrong, worked!
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean
Stayed 1 night in Jul 2024

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2024

10/10 Excellent

Jared

Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, good sized, and comfortable. The hotel was quiet and safe. The ice machine on the first floor was out of service which was a bit inconvenient but the one on the third floor worked fine. My only real complaint was that there was no breakfast (zero food, only coffee and cranberry juice) for the first 4 days of our week-long stay because they had no supplies and were "waiting for a truck". This didn't bother us too much because we were visiting family so we were not counting on breakfast, but it was still a bit unforgivable that they had such poor planning to completely run out of food for several days. However, they did have very good coffee.
Stayed 1 night in Jun 2024

10/10 Excellent

Diane, new York City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Angela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel
Wonderful experience no issues at all nice and clean hotel comfortable beds Exceptional breakfast friendly workers my 1st choice the next time I’m in town
Stayed 1 night in Jun 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Friendly staff. Economical. Clean
Stayed 1 night in Jun 2024

10/10 Excellent

bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Upon checkin no tissues or hand towels in bathroom did tell front desk and they corrected. Bed and pillows uncomfortable, sheets and towels very worn and scratchy - thus place needs many updates - it did however serve its purpose - a place to sleep close to family.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jun 2024

6/10 Okay

Arturo

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Close to the highway, easy parking but property has visible wear in the pool and room. The pool had paint chipping and surface was worn, the room had a slight smell but was clean. Staff was accommodating but had to take my kids elsewhere because you get the feeling they are unwanted by the staff. Note that they take your deposit for things beyond their policy. The mall was very disappointing, stores are so desperate that they harrass you to come shop.

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

10/10 Excellent

Jillian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four stayed one night in this hotel in a king room. We had ample space to set up two portable cribs for the kids and still had room to move around. The room was clean and well furnished and the bed was comfortable with nice pillows, not the feathery fluff kind. The staff was amazing at this location. At check in, they even let my daughter pick some candy from the pantry for free which was very kind of them. This location also has a complementary EV charging parking spot which we used. We just had to ask the front desk and we were able to use the charger and it saved us time with being able to charge overnight. The breakfast was really really good, they had a cool pancake maker and a coffee machine that could make anything from black coffee to espresso lattes. Everything was good and well stocked. You could tell this facility has went through a refresh recently and it really paid off. It’s well cared for and I’d stay there again most definitely.
Stayed 1 night in May 2024

2/10 Terrible

Josephina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jim

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
we had a few issues…pool wasn’t open when we arrived, door was loose so the key didn’t always work, and the neighbors were very noisy when their doors were open, which was often because they were friends with the people across the hall, the pancake machine was either broke or not filled with batter. But, really, none of that mattered because we were convenient to where we wanted to go, when the pool did open it was great, and the staff was always very accommodating.
Stayed 1 night in Jun 2024

4/10 Poor

Kathlyn

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't think the hotel would be this bad; thinking that it was Best Western, I thought it would be a good choice but it wasn't.
Stayed 4 nights in May 2024

8/10 Good

Adam

Stayed 1 night in May 2024

10/10 Excellent

Gregory

I’ve been going to Joliet every year since 1990 This is the best place I’ve ever stayed. Very clean and modern. Great pool. Great hot tub. Room was clean and comfortable. Nice and quiet.
Stayed 2 nights in May 2024