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Best Western Joliet Inn & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Joliet Inn & Suites

Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)
Lobby sitting area
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
4380 Enterprise Drive, Joliet, IL, 60431
  • Joliet Junior College
    ‪5 min drive‬
  • Empress River Casino
    ‪8 min drive‬
  • Westfield Louis Joliet Shopping Mall
    ‪8 min drive‬
  • Joliet, IL (JOT-Joliet Park District)
    ‪14 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Parking included
4.2 out of 5, Very good, (1007)
The price is €141
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includes taxes & fees
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About this property

Best Western Joliet Inn & Suites

Suburban hotel with free breakfast and a 24-hour business center
An indoor pool, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Change of towels is available on request.
Best Western Joliet Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Joliet Inn & Suites. During your stay, you'll be within walking distance of West Shore Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from West Shore Park and a few minutes from Shorewood-Troy Public Library
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Joliet Inn & Suites was completed in August 2024.

This Joliet hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • A meeting room

Outdoors

  • Nature reserve
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Deep-pile carpet in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Books
  • Double-glazed windows
  • Renovated entire property – August 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM

Renovations and closures

The property will be renovating from January 20 2025 to February 2 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 7:00 AM.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 13 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Best Western Joliet Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin Christine Pham

Liked: Cleanliness, staff & service, room comfort
Good for the price
Bathroom is dated, light fixtures & vent so loud, also needs night light. Breakfast was okay, very limited options for omelette, sausage barely cooked. Parking directions were difficult to locate at night. Check in was easy
Stayed 1 night in Oct 2024

10/10 Excellent

Sorin

Stayed 3 nights in Oct 2024

10/10 Excellent

Nykkol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My one-night stay at the Best Western was a far incomparable experience to other hotel stays. From the fast check-in to the staff, I found my time here worth the price. Breakfast and coffee are available, along with great conversation and good vibes. Victoria, a hotel staff member, was kind and helpful in working with the various tools in the breakfast room. She reminded me of what it is like when we remember to slow down and enjoy the current moment. I will be staying again in the future.
Stayed 1 night in Oct 2024

8/10 Good

Saravanan

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was extremely helpful and the hotel is overall clean and a decent stay. Our problem was with housekeeping. It was a struggle to get them to service the room. When they did, they would remove all of the towels but not leave clean ones. It was weird. I had to go to the front desk several times to get these. If they don't service everyday, they should make that clear. It was not noted anywhere. If the housekeeping situation was communicated and or better, then I would give this a four star as otherwise, it is a good value for money.
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was facing the front of the Hotel and they have a very bright light that penetrate the blackout shade, they suppose to have a drape besides that so that will help to block the light, we were in room 104 and 106, also the cleaning person clean the bathroom but didn't touch the bed ? Breakfast need improvements. The pancake maker get it done completely raw. People servicing were very nice...
Stayed 2 nights in Sep 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Janice M. Kaiser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024