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G5 Hotel & Serviced Apartment

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for G5 Hotel & Serviced Apartment

Interior
Lobby
Front of property
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Business services

Explore the area

Map
G-01, Bangunan Duta Impian, No 14, Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80050
  • Plaza Pelangi
    10 min walk
  • KSL City Mall
    18 min walk
  • Holiday Plaza
    19 min walk
  • Johor Bahru (JHB-Senai Intl.)
    36 min drive

Room options

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 65 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior

KSL Hotel & Resort

Pool
Kids pool
Waterslide
Free WiFi
3.8 out of 5, Good, (1007)
The price is €56
for 1 night
includes taxes & fees
17 Jan - 18 Jan
KSL Hotel & Resort

About this property

G5 Hotel & Serviced Apartment

Hotel with a 24-hour front desk, near KSL City Mall
A business center, concierge services, and dry cleaning are available at this hotel. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
G5 Hotel & Serviced Apartment offers 64 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.
During your stay at G5 Hotel & Serviced Apartment, you're just a quick walk from Plaza Pelangi. A business center, dry cleaning service, and concierge services are available.
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from KSL City Mall and a few minutes from Komtar JBCC
There's an onsite business center. G5 Hotel & Serviced Apartment also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this 3-star Johor Bahru hotel.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Parking and public transport

  • Limited on-site parking (max. 1 space per unit)

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

G5 Hotel Services Apartment Johor Bahru
G5 Hotel Services Apartment
G5 Services Apartment Johor Bahru
G5 Services Apartment
G5 & Serviced Johor Bahru
G5 Hotel Services Apartment
G5 Hotel & Serviced Apartment Hotel
G5 Hotel & Serviced Apartment Johor Bahru
G5 Hotel & Serviced Apartment Hotel Johor Bahru

G5 Hotel & Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 132 reviews" "
Rating 8 - Good. 54 out of 132 reviews" "
Rating 6 - Okay. 28 out of 132 reviews" "
Rating 4 - Poor. 11 out of 132 reviews" "
Rating 2 - Terrible. 12 out of 132 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Rayner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
G5 Hotel
The stay was fine, but the hotel internet is not too reliable. I have 3 devices and only 1 device was able to log in after many failed attempts, and when it did log in the signal strength is 2 bar maximum.
Stayed 1 night in Jun 2024

8/10 Good

Quek

Travelled with family
Liked: Staff & service
There’s stain on the pillow
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Imran

Travelled with family
Liked: Amenities
If you drive, make sure you ask where exactly to park your vehicle, or else they clamp even though there is no "Clamp-Zone" at all the parking lots around the vicinity.
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not returned.
Bedsheet and blanket are with stain. Carpet got a red big patches. Stay just right behind receptionist which is leavel 2 and level 1 is carpark. Disappointed with overall stay.
Stayed 1 night in Jun 2024

6/10 Okay

Natalynn

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room . Big comfortable beds . Good bathroom with lots of free things . Location great for food and shopping . Highly recommended
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer B

Liked: Staff & service
Disliked: Cleanliness, room comfort
The ram for luggage was not properly designed. Room smell bad with cigarette oder. No face tower and hand tower.
Stayed 1 night in Mar 2024

2/10 Terrible

Aizuddin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

ALVIN

Stayed 2 nights in Dec 2023

8/10 Good

ramsey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby f&b options are excellent. also, foot refexology & massage services are nearby.
Stayed 1 night in Dec 2023

10/10 Excellent

Siti

Stayed 3 nights in Nov 2023

6/10 Okay

Siti Raidah

Travelled with group
Liked: Cleanliness
There was no hot water. The water heater was faulty. Had to shower in cold water. Was only allowed 1 additional pillow. Alot of dragging of furniture sounds in the morning abt 8am when sleeping.
Stayed 1 night in Nov 2023

6/10 Okay

Wei Song

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

JUN RUI

Stayed 1 night in Sep 2023

6/10 Okay

MONG LING

toilet is taller than room quite special.
Stayed 1 night in Sep 2023

8/10 Good

Vuiyun

Stayed 1 night in Aug 2023

8/10 Good

SiMin

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient to variety of dining options.
Stayed 2 nights in Jun 2023

2/10 Terrible

Rouhollah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel by mistake and immediately called Expedia to cancel. They called the hotel and they said this is a non-refundable booking and we can not do anything! I would guess other customer services are similarly terrible.
Stayed 3 nights in Apr 2023

6/10 Okay

Erwin

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Hong Soon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for one night and the stay there was good. Room was clean and the recep allows us to check out latest at 12:30pm Many eateries and pubs nearby. Tried the lok lok stall beside the hotel and it was good. I feel safe when returning to hotel late at night as the nearby stalls do open till late night.
Stayed 1 night in Apr 2023