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Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

2 outdoor pools
Lunch, dinner and brunch served
Suite, 1 Bedroom | Garden view
Point of interest
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
20 Maude Street, Sandton, Gauteng, 2196
  • Johannesburg Stock Exchange
    5 min walk
  • The MARC
    6 min walk
  • Sandton Convention Centre
    6 min walk
  • Johannesburg (JNB-O.R. Tambo Intl.)
    31 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds, View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Double Bed, View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

Central Johannesburg hotel connected to a shopping center, steps from The MARC
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 air-conditioned accommodations with safes and complimentary bottled water. 43-inch LCD televisions come with satellite channels and Netflix.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Protea Hotel by Marriott Johannesburg Balalaika Sandton. During your stay, you'll be connected to a shopping center, and just a quick walk from Nelson Mandela Square. Enjoy features like free WiFi in public areas and free train station pick-up service, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Steps from The MARC and 6 minutes by foot from Sandton Convention Centre
  • Free train station pick-up and shopping center shuttle service
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers its guests 2 outdoor swimming pools, a steam room, a fitness center, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Protea Hotel by Marriott Johannesburg Balalaika Sandton. A shopping center shuttle and a train station pick-up service are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johannesburg hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
The Bull Run - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coffee on Twenty - This coffee shop serves breakfast, brunch, and lunch. Open daily.
Lords Bar - This bar serves brunch, lunch, dinner, and light fare. Open daily.
Destination Lounge & Bar - This bar serves light fare only. Open daily.
The Conservatory - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (ZAR 50 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 215 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Bull Run
  • Coffee on Twenty
  • Lords Bar
  • Destination Lounge & Bar
  • The Conservatory

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Portable bath seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 530 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 328 out of 846 reviews" "
Rating 8 - Good. 374 out of 846 reviews" "
Rating 6 - Okay. 93 out of 846 reviews" "
Rating 4 - Poor. 35 out of 846 reviews" "
Rating 2 - Terrible. 16 out of 846 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Constantine

Stayed 1 night in Aug 2024

10/10 Excellent

Rael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Oasis

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
I love love love this place
Stayed 2 nights in Mar 2024

10/10 Excellent

Wallace

Stayed 5 nights in Jun 2024

10/10 Excellent

Emmanuel

Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 7 nights in Jun 2024

6/10 Okay

Glenda

Disliked: Staff & service, property conditions & facilities
Staff was not friendly,
Stayed 3 nights in May 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Anathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

robert

Stayed 3 nights in Dec 2023

10/10 Excellent

Madelyn, Seattle

Travelled with family
Liked: Staff & service, property conditions & facilities
We stayed here on a long layover and between the comfortable beds and breakfast, it gave us everything we needed. The true highlight was the friendly staff, I’ve never had a more welcoming experience at a hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

SUJEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and comfortable stay in Joburg
I liked the bed a lot, very comfy. But I thought there would be shower gown, not to mention more of amenities like shampoo and conditioner. They only offer a small soap bar, body cleanser, lotion and a shower cap. Overall staffs were really kind, breakfast was also good (nothing special). Beautiful garden.
Stayed 1 night in Sep 2023

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved it a lot, I don't want to leave
Stayed 2 nights in Jun 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hospitality by staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Djole Goca

Liked: Amenities
Airport pick up arranged in advance and we were picked up almost an hour later after i had to make a phone call. We were greeted by trainee at the hotel and she was absolutely fantastic ( I wish i remembered you name you beautiful young lady). Check out however was another issue. We had to leave early in the morning (driver showed up earlier then we were told at the time of our booking). First, they wanted to charge us for a drink we never had. It’s ok, people do make mistake but that person at the reception attitude was just wrong. After that issue was resolved, she said we need to pay taxes which we paid at the time of the booking. After that, we politely asked to get 2 croissants to go because we are going to miss our paid breakfast as tour guide messed up our pick up time. She said to wait another 5 min until restaurant is open. It was just one thing after another where it felt like she was vindictive and determined to get us somehow. She really ruined our day. I usually don’t bother with feedback but I had to express my disappointment in that person. I wish i remembered your name but I am sure your lovely manager will remember you and us as well. Otherwise hotel is amazing, location is superb.
Stayed 1 night in Sep 2023

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

BOAZ

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Victoria

Stayed 3 nights in Jul 2023

8/10 Good

Niki

Stayed 1 night in Jun 2023

8/10 Good

Zalmen

Stayed 1 night in May 2023

8/10 Good

Sithembile

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable property with very friendly staff
Stayed 1 night in May 2023