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Crowne Plaza Wuzhen by IHG

4.0 star property

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Photo gallery for Crowne Plaza Wuzhen by IHG

Standard Room, 1 King Bed (Kids Theme)
Point of interest
Point of interest
Exterior
Suite, 1 Bedroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
NO1 QINGZHEN ROAD WUZHEN TOWN, TONGXIANG CITY, Jiaxing, 31501
  • Wuzhen Scenic Area
    ‪4 min drive‬
  • Hongshancun Scenic Spot
    ‪11 min drive‬
  • Nanxun Town History Museum
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Kids Theme)

Suite, 1 Bedroom (Kids Theme)

Suite, 1 Bedroom (Kids Theme)

  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Courtyard View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds, Courtyard View

  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds

  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Club lounge access

Standard Room, 2 Double Beds, Club lounge access

Standard Room, 2 Double Beds, Club lounge access

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

Rainfall showerhead, free toiletries, hair dryer, bathrobes

Standard Room

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Rainfall showerhead, free toiletries, hair dryer, bathrobes

Standard Room, 1 King Bed, Club lounge access

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Wuzhen by IHG

Hotel in Jiaxing with 2 restaurants and a 24-hour front desk
Along with 2 restaurants, this smoke-free hotel has a complimentary children's club and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Crowne Plaza Wuzhen by IHG offers 254 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Jiaxing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Crowne Plaza Wuzhen by IHG, you'll be close to Wuzhen Scenic Area. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Just a 4-minute drive from Wuzhen Scenic Area and 11 minutes from Hongshancun Scenic Spot
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 5597 square feet (520 square meters) and includes conference space. A complimentary children's club, multilingual staff, and a garden are also featured at the business-friendly Crowne Plaza Wuzhen by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Jiaxing hotel is smoke free.

Crowne Plaza Wuzhen by IHG has 2 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Swimming pool

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Conference space (5597 square feet)

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Wuzhen by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 280.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Wuzhen
Crowne Plaza Wuzhen by IHG Hotel
Crowne Plaza Wuzhen an IHG Hotel
Crowne Plaza Wuzhen by IHG Jiaxing
Crowne Plaza Wuzhen by IHG Hotel Jiaxing

Crowne Plaza Wuzhen by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Hai Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a great stay at Crown Plaza hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looks good but the cleanliness in the room can be improved.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent living space, clean, spacious and very modern. Staff very friendly and approachable. I would recommend to anyone requiring a room in Wuzhen.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the accommodation
Stayed 2 nights in Oct 2023

10/10 Excellent

GUOQIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適ですが問い合わせ回答が遅い
設備は快適で、部屋は広く、申し分なしでした。 ただ、事前に問い合わせをしたときの回答がかなり遅くて、レスポンスには問題があります。
Stayed 2 nights in May 2024

10/10 Excellent

chakwai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Mar 2024

10/10 Excellent

chakwai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a nice stay, their service is wonderful, I will stay again if I travel there next time
Stayed 1 night in Mar 2024

6/10 Okay

YAJUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐果汁兑水严重，表明酒店为了成本不会顾及用户体验，下次不会再选择皇冠酒店。
Stayed 1 night in Feb 2024

8/10 Good

AU kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Iris

Stayed 1 night in Feb 2023

6/10 Okay

Pao

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can not use VISA and MASTER
Be a global hotel and IHG, can not believe not accept to pay by VISA and MASTER, and is asked to withdraw cash from ATM, it can not be worse mor
Stayed 1 night in Nov 2019