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Yamagata Kaku Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Yamagata Kaku Hotel & Spa

Front of property – evening/night
Public bath
Courtyard
Standard Double Room
Yamagatakaku Suite | Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
No.187, Sec. 2, Zhongshan Rd., Jiaoxi, Yilan County, 262
  • Jiaosi Hot Springs
    ‪3 min walk‬
  • Jiaoxi Hot Spring Visitor Center
    ‪5 min walk‬
  • Tangweigou Hot Springs Park
    ‪6 min walk‬
  • Taipei (TSA-Songshan)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Yamagatakaku Room

Yamagatakaku Room

Yamagatakaku Room

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Superior Twin Room

Superior Twin Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Standard Twin Room

Standard Twin Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Yamagatakaku Suite

Yamagatakaku Suite

Yamagatakaku Suite

  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Twin Room

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Triple Room

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

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About this property

Yamagata Kaku Hotel & Spa

Suburban hotel with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Yamagata Kaku Hotel & Spa offers 122 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

This Jiaoxi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 3 indoor hot springs open between 2:00 PM and 10:00 PM. The temperature in the hot springs is set to 108°F.
Our customers tell us they can't get enough of Yamagata Kaku Hotel & Spa's great location. During your stay, you're just a quick walk from Jiaosi Hot Springs. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Self-serve breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs and a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 3-minute walk from Jiaosi Hot Springs and 5 minutes by foot from Jiaoxi Hot Spring Visitor Center
Yamagata Kaku Hotel & Spa offers its guests hot springs and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Yamagata Kaku Hotel & Spa.

This 4-star Jiaoxi hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast daily from 7 AM to 10:00 AM.
Yamagata Kaku Hotel & Spa has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Self-service breakfast available for a fee daily 7 AM–10:00 AM: TWD 500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Bike parking
  • Fitness centre
  • Hot springs
  • Shopping

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Terrace

Spa

  • 3 indoor hot springs
  • Hot springs open from 2:00 PM to 10:00 PM
  • Hot springs water temperature (Celsius) - 42

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • Braille signage
  • Front entrance ramp
  • Step-free path to entrance
  • 4 steps to reach property
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Spring water bath
  • Towels

Entertainment

  • 43-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Free tea bags/instant coffee

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately TWD 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 宜蘭縣旅館253號/43800306/福泰國際旅館管理顧問股份有限公司礁溪分公司

We should mention

  • Hot springs access available from 2:00 PM to 10:00 PM.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yamagata Kaku Hotel Jiaoxi
Yamagata Kaku Hotel
Yamagata Kaku Jiaoxi
Yamagata Kaku
Yamagata Kaku Hotel Spa
Yamagata Kaku & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel
Yamagata Kaku Hotel & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel Jiaoxi

Yamagata Kaku Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 786 out of 1002 reviews
Rating 8 - Good. 184 out of 1002 reviews
Rating 6 - Okay. 21 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yan Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

Yiping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with lovely people working there!
Stayed 2 nights in Sep 2024

10/10 Excellent

Meiling, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ming Ying

Stayed 3 nights in Jun 2024

10/10 Excellent

Wai Wah

Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Air-conditioning needs adjustment. The air outlet points directly at the bed and can make people uncomfortable while sleeping. The room looks directly at another hotel which blocks view to the water.
Stayed 2 nights in May 2024

10/10 Excellent

Chiu Yi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staffs are very nice and really try their best to make your stay comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Kai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service!
Stayed 1 night in May 2024

10/10 Excellent

nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Tung-Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok but few things
The bathroom is still using small bottle of single use shampoo conditioner and bath foam. Not only is it not environmentally friendly, it also doesnt make sense since it is a onsen hotel and customers are expected to take bath multiple times, it is troublesome to ask for replenishment the common onsen on the 2nd floor is quite uninspiring and Room is quiet with good enough sound insulation
Stayed 1 night in Jan 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, love the deep hot bathtub with the view. Very quiet area, good for stop by to rejuvenate and move on.
Stayed 1 night in Jan 2024

10/10 Excellent

Ming Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are great and staff are extremely helpful and friendly. The ramen store onsite serves great food too.
Stayed 2 nights in Dec 2023

10/10 Excellent

TEZEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable, convenient and great dinner.
Stayed 1 night in Nov 2023

10/10 Excellent

TC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More business than resort. Staffs are polite and helpful. Quiet and relax.
Stayed 4 nights in Nov 2023

10/10 Excellent

Neera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and amazing staff…. Easy accessibility all amenities… rooms are clean. I love the private experience of the hot springs in your room. Totally recommend this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive and enjoy my stay
Stayed 1 night in Oct 2023

10/10 Excellent

Sheau Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023