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Hotel Royal Chiaohsi

4.5 star property

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Photo gallery for Hotel Royal Chiaohsi

View from room
Hot springs
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
View from room
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
No.69, Wufeng Rd., Jiaoxi, Yilan County, 262
  • Tangweigou Hot Springs Park
    ‪18 min walk‬
  • Wufengchi Waterfall
    ‪18 min walk‬
  • Catholic Sanctuary of Our Lady of Wufengqi
    ‪5 min drive‬
  • Taipei (TSA-Songshan)
    ‪58 min drive‬

Room options

View all photos for Western View Suite (Double)

Western View Suite (Double)

Western View Suite (Double)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Building Mezzanine Floor Suite

Minibar, in-room safe, individually decorated, laptop workspace

Deluxe Building Mezzanine Floor Suite

  • 89 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Japanese Suit View -2 people

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suit View -2 people

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Complex Suite

Complex Suite

Complex Suite

  • 63 sq m
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Japanese Suite -2 people

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suite -2 people

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Western Suite (Double)

42-inch LED TV with digital channels, TV, Netflix

Western Suite (Double)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Western Suite (Twin)

42-inch LED TV with digital channels, TV, Netflix

Western Suite (Twin)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

  • 115.7 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Suite

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suite

  • 56.2 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for The Exquisite Building In The Middle Floor Suite

Minibar, in-room safe, individually decorated, laptop workspace

The Exquisite Building In The Middle Floor Suite

  • 86 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Western View Suite (Twin)

Minibar, in-room safe, individually decorated, laptop workspace

Western View Suite (Twin)

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese View Suite

Minibar, in-room safe, individually decorated, laptop workspace

Japanese View Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 3 Twin Futons

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About this property

Hotel Royal Chiaohsi

Luxury hotel with 2 restaurants and a fitness center
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas, free self parking, and free train station drop-off are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Royal Chiaohsi offers 193 accommodations with minibars and safes. These individually decorated accommodations include dining tables. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with hydromassage showerheads, spring water baths, slippers, and toilets with an electronic bidet.

This Jiaoxi hotel provides complimentary wired and wireless Internet access. 42-inch LED televisions come with digital channels and Netflix. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

Our customers tell us they enjoy the overall property condition at Hotel Royal Chiaohsi. During your stay, you'll be within walking distance of Jiaosi Hot Springs. You'll find features like free WiFi in public areas, free self parking, and free train station drop-off service.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes hot springs, a gym, and a sauna
  • Just a 3-minute drive from Jiaosi Hot Springs and a few minutes from Wufengchi Waterfall
  • Free train station drop-off shuttle service
Hotel Royal Chiaohsi offers its guests hot springs, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A children's pool, a fitness center, and spa services are also featured at the luxury Hotel Royal Chiaohsi. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges. A complete renovation of Hotel Royal Chiaohsi was completed in June 2024.

Smoking is allowed in designated areas at this 4.5-star Jiaoxi hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Royal Chiaohsi has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)
  • Free train station drop-off shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: TWD 748 for adults and TWD 385 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Hot springs
  • Karaoke
  • Lifeguards on-site
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa services
  • Table tennis

Family friendly

  • Arcade/games room
  • Baby bath
  • Children's pool
  • Dining table
  • Free cots/infant beds
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Fridge
  • Separate living room
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Books
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property – June 2024
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Electronic bidet
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Spring water bath
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Coffee grinder
  • Dining table
  • Electric kettle
  • Minibar
  • Fridge

More

  • Energy-saving switches
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable personal items, such as toothbrush, toothpaste, and razors are available at the front desk (surcharge).
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 748 for adults and TWD 385 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Royal Chiaohsi offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 交觀業字第1215號

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Chiao Hsi
Hotel Royal Chiao
Hotel Royal Chiao Hsi
Hotel Royal Chiao Hsi Jiaoxi
Royal Chiao Hsi
Royal Chiao Hsi Jiaoxi
Royal Hotel Chiao Hsi
Hotel Royal Chiaohsi Jiaoxi
Hotel Royal Chiaohsi
Royal Chiaohsi Jiaoxi
Royal Chiaohsi
Hotel Royal Chiaohsi Hotel
Hotel Royal Chiaohsi Jiaoxi
Hotel Royal Chiaohsi Hotel Jiaoxi

Hotel Royal Chiaohsi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 990 reviews
Rating 8 - Good. 251 out of 990 reviews
Rating 6 - Okay. 47 out of 990 reviews
Rating 4 - Poor. 13 out of 990 reviews
Rating 2 - Terrible. 4 out of 990 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

GERRY, CHINO HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kim Chah

Stayed 2 nights in Mar 2024

10/10 Excellent

Leo Yung Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Provide a relaxing environment
Stayed 1 night in Feb 2024

10/10 Excellent

Weiyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and service
Stayed 1 night in Feb 2024

10/10 Excellent

Peichuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. All staff members are friendly, competent, and efficient. All issues are resolved efficiently and right on the mark. Buffets for breakfast and dinner are excellent. Zen Garden offers great no-menu lunch too. Spa is great. I also enjoyed the morning walk to the waterfall,
Stayed 3 nights in Nov 2023

10/10 Excellent

Randy

Stayed 1 night in Oct 2023

8/10 Good

CHIH-CHI

Stayed 2 nights in Oct 2023

8/10 Good

Ava

Stayed 1 night in Dec 2022

10/10 Excellent

Silvia, Temple City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs were friendly and initiative to help when we looked confused during our stay.
Stayed 1 night in Jul 2022

10/10 Excellent

Meng Hsien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place but don’t eat over there
Hotel is 5 star but restaurant and foods are only 3 star level
Stayed 1 night in May 2022

8/10 Good

Hanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
The service was good. The hotel is clean and warm. The room is comfortable. It’s an old hotel but they’ve done a great job at maintaining the quality of everything.
Stayed 1 night in Apr 2022

8/10 Good

Wan-Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So impressed consider it’s old property compared with newest hotels
Stayed 2 nights in Jul 2021

10/10 Excellent

Chunyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Wendy, Taiwan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
服務人員親切有禮，環境舒適清幽，館內活動也多多元化。即便下雨天都待在飯店內也都很開心，期望下次再來造訪。
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Yuan Jung

Stayed 1 night in May 2020

10/10 Excellent

Tseng, Taipei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, especially Service and View
Stayed 1 night in Feb 2020

10/10 Excellent

Danny, Phoenix, AZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and love the hotel facilities. Still stay here again
Stayed 1 night in Jan 2020

10/10 Excellent

lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Excellent hotspring resort with lots of activities for younger children. Service of staff was great
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019