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National Hotel Jerusalem

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Photo gallery for National Hotel Jerusalem

Property entrance
Porch
Deluxe Twin Room
Lobby sitting area
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Al Zahra Street 4, Jerusalem, 972000
  • Garden Tomb
    ‪7 min walk‬
  • Damascus Gate
    ‪10 min walk‬
  • Temple Mount
    ‪12 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪60 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, free cots/infant beds, free WiFi

Junior Suite, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Family (Double + Single)

View from room

Standard Family (Double + Single)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Double Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Quadruple Room

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Family (Double + Twin)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Family (Double + Twin)

  • 22 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds and 1 Double Bed

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Exterior

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About this property

National Hotel Jerusalem

Hotel with a 24-hour fitness center, near Western Wall
A restaurant, a 24-hour fitness center, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
National Hotel Jerusalem offers 120 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at National Hotel Jerusalem. During your stay, you're just a quick walk from St. George's Cathedral. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Enjoy barbecue while dining at AlWatani Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of St. George's Cathedral and Garden Tomb
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a rooftop terrace, and gift shops/newsstands are also featured at the business-friendly National Hotel Jerusalem. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Jerusalem hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
AlWatani Restaurant - This restaurant specializes in barbecue and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (ILS 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: ILS 70 for adults and ILS 70 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • AlWatani Restaurant

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: ILS 282

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 200.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: ILS 250 per night for guests under 16 years old
  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 70 for adults and ILS 70 for children
  • Airport shuttle fee: ILS 350 per vehicle (one way)
  • Self parking fee: ILS 40 per day
  • Late check-out fee: ILS 282
  • Rollaway bed fee: ILS 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
National Hotel Jerusalem offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel National Jerusalem
Jerusalem National
Jerusalem National Hotel
National Hotel Jerusalem
National Jerusalem
National Jerusalem Hotel
National Hotel Jerusalem Hotel
National Hotel Jerusalem Jerusalem
National Hotel Jerusalem Hotel Jerusalem

National Hotel Jerusalem Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 380 out of 1000 reviews
Rating 8 - Good. 387 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Raed

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Subhi

Business traveller
Disliked: Cleanliness
Cleanliness is under average
Stayed 4 nights in Aug 2024

10/10 Excellent

Eisa

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms beautiful and clean, the beds are comfortable, Worth a try
Stayed 1 night in Aug 2024

10/10 Excellent

James, Rockledge

Stayed 1 night in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, Perfect location and Good value
All the staff and super friendly and helpful. The room is very spacious. Even though the hotel is built in the 50’s, it is well maintained. The older lady that works the breakfast buffet is very helpful and kind. The breakfast is a nice variety. The man who works the main desk (I think his name is Sam) is super nice, accommodating, helpful and easy to talk too. The young man who’s the manager is also very nice and always greets you.
Stayed 3 nights in May 2024

8/10 Good

Subhi

Walkable
Stayed 4 nights in May 2024

10/10 Excellent

Aimer

Stayed 1 night in Mar 2024

6/10 Okay

SUBHI

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Location
Stayed 3 nights in Mar 2024

10/10 Excellent

mahmood

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
First off, I am an American so I have that point of view. The hotel reminds me of old Hollywood. It is a classic with tons of history that is showing it's age. I liked it a lot, my wife not so much. It was clean and the staff was great. The bed was hard and we never did figure out the AC system. It is in the Muslim district which we hadn't anticipated, but was no problem and everyone treated great. It's noisy outside, but that is living in any city. These are difficult times in Israel and we pray for peace.
Stayed 1 night in Mar 2024

10/10 Excellent

Nadeem

Stayed 3 nights in Jan 2024

2/10 Terrible

Anzar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

parwez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and accommodating. Location was good. Transfers booked with hotel were very efficient.
Stayed 3 nights in Sep 2023

6/10 Okay

anneke

Travelled with group
Liked: Staff & service
Hotel very old
Stayed 2 nights in Sep 2023

10/10 Excellent

sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk is excellent and so helpful for first time visitors to Isreal.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ginette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful : always great satisfaction staying at National Hotel. Staff : very understanding and accommodating. The restaurant offers a variety of menus and the breakfast is a feast in itself. The restaurant's staff is very welcoming. It's a great hotel for family: kids friendly. There is a park nearby where you could take your children to play. National Hotel is in the midst of the old city Jerusalem which makes it very convenient to move around. The environment in and around the hotel is very welcoming. This summer marked my 6th times staying at National Hotel, Jerusalem . I would recommend it to all. Ginette, Westchester, NY.
Stayed 12 nights in Aug 2023

4/10 Poor

Carolina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel did not provide safe box; hotel towels very raggedy and old; breakfast food was can fruit and they charge extra for cappucino or other coffees that where included in the breakfast fee. Overall poor staff helpfulness. Taxi drivers there were nice and helpful.
Stayed 6 nights in Aug 2023

10/10 Excellent

sajeda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Breakfast was amazing- have a lot of choice for everyone - staff in restaurant very friendly and attended to all your needs. Will definitely come back here again. Thank you for your hospitality
Stayed 8 nights in Aug 2023

6/10 Okay

angela

Liked: Staff & service, property conditions & facilities
Decent hotel, not a great room

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend!
Amazingly friendly staff, walking distance to the old city and trams, very comfortable!
Stayed 1 night in Aug 2023

10/10 Excellent

martin jesus de la

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel service is great the staff go overboard to please tou
Stayed 7 nights in Aug 2023

10/10 Excellent

Firoz

Stayed 5 nights in Aug 2023

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice older property with and excellent staff.e
Stayed 3 nights in Aug 2023

2/10 Terrible

Sarfraz

Stayed 1 night in Jul 2023

10/10 Excellent

Tania

Liked: Staff & service
The staff was great
Stayed 7 nights in Jul 2023