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Capsule Inn

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capsule Inn

Exterior
Basic Room
Basic Room
Basic Room
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
yafo 35, Jerusalem, israel, 9262828
  • Ben Yehuda Street
    1 min walk
  • Mamilla Mall
    9 min walk
  • Machane Yehuda Market
    11 min walk
  • Tel Aviv (TLV-Ben Gurion)
    51 min drive

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

About this property

Capsule Inn

Jerusalem capsule hotel in Jerusalem City Centre
Coffee/tea in a common area, a refrigerator in a common area, and express check-in are available at this smoke-free capsule hotel. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff. Bathrooms are shared.
Capsule Inn offers 12 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Capsule Inn, you're just a quick walk from Mount Herzl. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a front-desk safe, locker space, and a multilingual staff
  • Steps from Mount Herzl and Ben Yehuda Street
As a guest of Capsule Inn, you'll find multilingual staff, coffee/tea in a common area, and express check-in. Public spaces have free WiFi. Capsule Inn also features a front-desk safe, a refrigerator in a common area, and a water dispenser.

Languages

Arabic, English, French, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (ILS 100 per day)

Food and drink

  • Coffee/tea in a common area

Conveniences

  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • 4 bathrooms
  • Hairdryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Capsule Inn

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ILS 200 per stay
  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: ILS 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Capsule Inn Jerusalem
Capsuleinn By IndigInn
Capsuleinn Adults Only
Capsule Inn Capsule hotel
Capsule Inn Capsule hotel Jerusalem

Capsule Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 4 out of 21 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Obaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little unique spot. Very cute. Clean and comfy!! I had a short stay only for few days. But it was fun. I like it. For the first time I slept in one of those capsules in Tokyo! And this was the second time.
Stayed 2 nights in Feb 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided a professional and caring service, they tried hard to make the experience unique, and there are always what they promised will be I highly recommend this property

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very compatible to amenities in the area. Only dislike was a shortage of warm water in the shower only once during my stay.
Stayed 3 nights in Oct 2022

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Concept
Great concept! clean capsule, very friendly and helpful staff, and they give you earplugs. only thing below expectation was the fridge. it was a tiny fridge and there was no room to put anything in it :-(
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE! Cant check-in & uncontactable staff
BEWARE! There is no staff at check-in, and I was unable to enter the room after check-in at the machine, and i was unable to enter my room for more than 2 hours. I tried to call and whatsapp message to Capsuleinn (based on hotels.com booking and their notice pasted on their hotel), but they did not respond until i messaged hotels.com. The notice in the hotel said their contactable hours on Whatsapp is until 10pm, i was calling and messaging them since 8pm but no replies! But halfway later hotels.com called me and i incurred SG$144.70 (~USD102) of phone bills, as the hotels.com hotline was not toll-free! How would your customer know it is not toll-free and the hotels.com person chatting to me did not mention this to me. Hotels.com took 30minutes to contact Capsuleinn and Capsuleinn called me and i incurred even more phone bills! I requested compensation for my phone bills from the hotel but they dont care about you, i did not even ask for compensation for my time wasted stuck outside my room! I saw the staff stepping in the capsule room with his shoes on, room was also dirty. Book at your own risk!
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAULTY DOOR, NO STAFF, STUCK OUTSIDE
BEWARE! I arrived at 8pm and did a self check-in at the machine, and was unable to open the door, i called the hotel and messaged the hotel via whatsapp and they did not answer for more than 2 hours (there was no staff). I contacted hotels.com via their live chat and they later called me, and it was NOT toll-free (how would i know i will be charged??) and i incurred USD104 of phone bills and both Capsuleinn and hotels.com WONT compensate me back. I was stuck outside and unable to enter my room and wasted more than 2 hours before hotels.com contacted Capsuleinn. Room was so dirty and i saw the staff stepped in the bed with his shoes to change the bedsheet!
Stayed 2 nights in Jul 2022

10/10 Excellent

NOA

Stayed 1 night in Jul 2022

10/10 Excellent

Katerine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economic and clean place to overnight
The staff was very accommodating to my very late arrival times, my lack of success using the automated check-in machine, and changes to travel plans. This was a very clean, conveniently-located, economic place to stay for me and a few travel companions.
Stayed 1 night in Apr 2022

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this place!
This hostel was exactly what I needed when I landed after a long flight with no sleep. It was easy to get to and easy to find. It's right in the center of everything but very quiet and private and safe. The staff was very helpful and kind and immediately responded whenever I contacted them with questions on Whatsapp. Everything was so clean and orderly and it was, in general, an oasis. I very much recommend.
Stayed 1 night in Nov 2021

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

garry, jerusalem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was clean and staff very helpful. can't beat the location and price. would book again
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not bad
Overall the experience was positive. The staff was nice, and the place was nice and quiet. I would note a few things: 1. My mattress was a bit hard. I was fine with it, but people with back issues might want to take note. 2. My door stuck, such that I had to stick my left hand in towards the locking mechanism in order to open the door to get in or out. 3. The wifi was very slow. For just staying in touch with the world, it is fine, but people who want to work should take note.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

カプセルホテルとしての設備はそれなりかと思います。イスラエル国内どこもそうですが、値段が高いのが難点です。
Stayed 4 nights in Apr 2023

10/10 Excellent

Oriol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Kaspar

Stayed 3 nights in Nov 2022

2/10 Terrible

S A

Disliked: Room comfort
Stayed 1 night in Jan 2020

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Empfehlenswert.
Gutes Preis-Leistungsverhältnis. Allerdings mit permanenter Klimaanlage und keiner eigentlichen Lobby oder ähnlichem Aufenthaltsraum etwas gewöhnungsbedürftig. Superzentrale Lage.
Stayed 10 nights in Jan 2020

4/10 Poor

pascale, auffay

Travelled with partner
Disliked: Amenities, property conditions & facilities
publicité mensongère : il ne s'agit pas d'un hôtel, les "chambres" sont des boites superposées 2 à 2, on dort dans une sorte de container, confort restreint, claustrophobes s'abstenir ...
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Le, Paris

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please if u love yourself , never try to stay in this place. Is the most horrible experience u can try in your life. In the pics looks cool. But in real no. Is not the same. The place is dirty , no respectful, the people who work there make noise min the morning, who suppose to make peace. The capsule experience to sleep , is almost smtg to help to kill you. Is not comfortable, is really hot. And all the time the next guest who sleep in the next capsule if he make noise, your capsule feel the same. Anyway, guys Tso y try this experience. Very uncomfortable not real and dirty noosing...just bad experience . I’m just still in head beach till now!
Stayed 1 night in Oct 2019