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Grand Hyatt Jeju

5.0 star property

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Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
14 restaurants, breakfast, lunch, dinner served; Korean cuisine
14 restaurants, breakfast, lunch, dinner served; Korean cuisine
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Cheju Halla General Hospital
    ‪8 min walk‬
  • Paradise Casino
    ‪11 min walk‬
  • Nuwemaru Street
    ‪12 min walk‬
  • Jeju (CJU-Jeju Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Corner (130-SQM)

  • 130 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 65 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

75-inch Smart TV with digital channels, TV, Netflix

Grand, Suite, 1 King Bed

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

  • 130 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

  • 195 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Mountain View, Corner

  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

  • 130 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Suite, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

  • Sleeps 4
  • 2 King Beds

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About this property

Grand Hyatt Jeju

Luxury hotel with 14 restaurants and a full-service spa
Along with 14 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a sauna.
Grand Hyatt Jeju offers 1600 accommodations with minibars and safes. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Grand Hyatt Jeju. During your stay, you're just a quick walk from Cheju Halla General Hospital. Free WiFi in public areas, free self parking, and 14 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy Korean cuisine with ocean views at Pocha, one of the property's 14 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to facials, body treatments, or aromatherapy at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 12 minutes by foot from Nuwemaru Street and a 3-minute drive from Halla Arboretum
Grand Hyatt Jeju offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 14 restaurants on site, along with a grocery/convenience store. A business center, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3724 square feet (346 square meters) and includes conference space. A children's pool, a hot tub, and a fitness center are also featured at the luxury Grand Hyatt Jeju. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jeju City hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Pocha - Overlooking the ocean, this restaurant specializes in Korean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Grand Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Noknamu - This restaurant specializes in Korean cuisine and serves lunch and dinner. A children's menu is available. Open daily.
China House - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: KRW 60000 for adults and KRW 30000 for children
  • 14 restaurants
  • 24-hour room service

Restaurants on site

  • Pocha
  • Grand Kitchen
  • Noknamu
  • China House

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping centre
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Dining table
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3724 square feet)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Lifeguards on site
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 75-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1002 reviews
Rating 8 - Good. 127 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Stayed 3 nights in Nov 2024

6/10 Okay

Jun Hao Jeremy

Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

hoju

Liked: Amenities
Built luxurious. Interior feels like Chinese color. Elevator speaker broadcast only english. Signs show only english and chinese. Not recommended for Koreans and non Chinsse visitors.
Stayed 1 night in Nov 2024

10/10 Excellent

Hong Xun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Nov 2024

6/10 Okay

Yoon Su

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Cathia, Pleasant Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Parsia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might be the best hotel I've ever stayed at. The staff are extremely welcoming and helpful. My first night I was having trouble with the Chromecast and called the help desk. They said they would send someone up right away to assist me. The guy showed up in about 90 seconds and I was on one of the higher floors so it was impressive he got up there so fast! The entire hotel, from the lobby to the room I stayed at, was spotlessly clean as well. My room was perfect too with a great view. Would love to stay here again. Highly recommended it for anyone looking for a place to stay while in Jeju. Also, make sure you eat at Cafe 8 (on the 8th floor) at least once during your stay. It has some of the best food ever and the staff are extremely friendly.
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Wu

Stayed 3 nights in Sep 2024

10/10 Excellent

andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Yongchu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at the Grand Hyatt Jeju, and we must say, the experience was nothing short of exceptional. The staff went above and beyond to ensure our comfort and satisfaction from the moment we arrived. What stood out was the concierge team, absolutely incredible! They were attentive, knowledgeable, and genuinely helpful throughout our stay. Whether arranging transportation, recommending fantastic local restaurants, or providing insider tips on the best places to visit, they always delivered with a smile and a great attitude. Their dedication truly made our trip so much more enjoyable. The hotel itself is luxurious, with beautifully designed rooms and stunning views. The amenities are top-notch, including a fabulous pool area and dining options that cater to every palate. It's conveniently located, allowing easy access to the city and nearby attractions. If you're looking for a hotel that offers world-class service and makes you feel like a valued guest, we highly recommend the Grand Hyatt Jeju. We'll definitely be returning!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious hotel room at a reasonable price. Convenient stores available on site and plenty of amenities to keep someone occupied.
Stayed 4 nights in Oct 2024

10/10 Excellent

KYUNG WON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Armand J, Glendale

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff at the concierge desk were amazing. Randy and Peter were knowledgeable and kind and had wonderful suggestions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given us as an upgrade was absolutely excellent- very spacious, clean and elegant. Loved it!👍The staff were all very friendly and helpful. Thank you !!
Stayed 4 nights in Sep 2024

6/10 Okay

Tommy

Travelled with family
Liked: Staff & service
Didn’t like to have to pay for shaving kit
Stayed 3 nights in Sep 2024

6/10 Okay

Amy

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

stella

Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection on the property! Food, service and room were fantastic! Concierge staff was super helpful!!! Would stay again and again.
Stayed 3 nights in Aug 2024

8/10 Good

SOO HYUN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room condition is food. But staff atitude is so rude
Stayed 3 nights in Aug 2024

10/10 Excellent

Gihun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Jun 2024