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Mena Red Sea Palace Hotel

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December 2024
January 2025

Photo gallery for Mena Red Sea Palace Hotel

Exterior
Property grounds
Property amenity
Outdoor pool
Interior

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
King Abdul-Aziz Street, Beside the NCB (Main Branch), Jeddah, Makkah, 21421
  • Souk Al Alawi
    10 min walk
  • Nasseef House
    12 min walk
  • Baab Makkah
    18 min walk
  • Jeddah (JED-King Abdulaziz Intl.)
    33 min drive

Room options

View all photos for Suite, Corner (Corner)

Premium bedding, minibar, in-room safe, individually furnished

Suite, Corner (Corner)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually furnished

Executive Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Premium bedding, minibar, in-room safe, individually furnished

Suite, Terrace

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Lake view

Deluxe Twin Room, Lake View

  • Lake view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room, City View

Premium bedding, minibar, in-room safe, individually furnished

Standard Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mena Red Sea Palace Hotel

Jeddah hotel in Al-Balad with a full-service spa and a health club
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Mena Red Sea Palace Hotel offers 269 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and bidets.

This Jeddah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
H Care Health Club has 4 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
During your stay at Mena Red Sea Palace Hotel, you're just a quick walk from Shorbatly House. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Al Bouhaira
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, facials, or body scrubs at H Care Health Club
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Shorbatly House and Qishla of Jeddah
  • Airport shuttle service available for a fee
Mena Red Sea Palace Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 2066 square feet (192 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mena Red Sea Palace Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this Jeddah hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Al Bouhaira - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Cafe La Mode - This café specializes in local cuisine.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: SAR 50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Al Bouhaira
  • Cafe La Mode

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting services
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space (2066 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mena Red Sea Palace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 50 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Rollaway bed fee: SAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Red Sea
Red Sea Hotel
Red Sea Palace
Red Sea Palace Hotel
Red Sea Palace Hotel Jeddah
Red Sea Palace Jeddah
Red Sea Palace Hotel
Mena Red Sea Hotel Jeddah
Mena Red Sea Palace Hotel Hotel
Mena Red Sea Palace Hotel Jeddah
Mena Red Sea Palace Hotel Hotel Jeddah

Mena Red Sea Palace Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 14 out of 140 reviews" "
Rating 8 - Good. 51 out of 140 reviews" "
Rating 6 - Okay. 39 out of 140 reviews" "
Rating 4 - Poor. 18 out of 140 reviews" "
Rating 2 - Terrible. 18 out of 140 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

huda

Disliked: Cleanliness, property conditions & facilities
One of the weirdest hotel I have ever been to. The decoration and set up is so strange.. the left was covered with unusually strange looking wall paper. No air con in it. We booked. a double room we got stuff for a single occupancy. No toilet paper, no one came to clean my room while I was away. The room condition was so poor. Curtain and blind were broken and to close the curtain I used my hair clips. The wall were mouldy, one of the strange things is the toilet door doesn’t close and this impossible to six as it hitting a wall when closing. The communal area have unusually strange furniture. The bed and the mattress are very taller and you have to jump in it and jump of it as it it might cause an accident. The only good thing is the reception lady who met me on arrival was nice. But the overall experience was not good at all. I was visiting Ed by a couple of friend and relatives and they also said it’s a weird hotel. I don’t understand how Expedia consider this good. I booked this as I trusted Expedia as I always have good experiences but sadly not this time .. cheers
Stayed 2 nights in Aug 2022

8/10 Good

Usama, Las Vegas

Travelled with family
Liked: Cleanliness
Average hotel
Stayed 2 nights in Jul 2022

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete rip off, extremely expensive, no cafe or restaurant, closed for 1 y for renovation but looks worse than before. Had hole on the ceiling, only the shell of the smoke detector on the ceiling, no cafe or restaurant, shockingly not much available in the area anymore. It is close to the Historical Center but a lot of boards raised signing restaurations ( yet nothing done after 1 y since I visited last ) . So location is not an advantage anymore. Poor customer care, no remote control in the room, the tv wasn’t even set, no brochure or numbers list for contact in the room. If you needed anything, you had to go downstairs. The only thing that change , it smells nice , before you could feel a musky and tobacco smell when you return into your room after few hours AC been off. Bed was nice , but pillows to hard and bulky so the neck was very uncomfortable.
Stayed 2 nights in Mar 2022

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location by the Al-Balad district
Stayed 4 nights in Dec 2021

8/10 Good

Yasser

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Location of hotel is alright. Room position could be better with air condition improve.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
If you really have to else choose elsewhere
Room wasn't cleaned for 2 days despite me puting pls make up room signage. Rooms are VERY dark with all lights on as had to do work in toilet with better lighting there. Bfast was so so n Net not too bad. Hotel under new mgmnt still looks dated, if you have another option, try elsewhere
Stayed 4 nights in Dec 2019

8/10 Good

Ishak, kajang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good location
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is good.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Emad, Kuwait

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
All in all is crab hotel not even 1 star The hotel is old and has bad smell and service is horbble
Stayed 1 night in Feb 2019

2/10 Terrible

Badr, Riyadh SA

Disliked: Cleanliness, property conditions & facilities
They refused to consider my real confirmed booking status & said that I needed to pay up for the rooms I already paid for. Their problem was with whatever booking agent was working as mediatory between them & Expedia, & rather then dealing with the issue themselves, they had me make a 75min call to Expedia to work it out. They didn’t even apologize after they accepted my booking.
Stayed 2 nights in Sep 2018

4/10 Poor

M Raihan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Love this hotel. Stay here often. I’m disappointed that breakfast isn’t offered with the room anymore.

8/10 Good

Gomathi Ramanan

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Just Catie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Renovated?
I have stayed here a number of times before and do not recall it being an issue. The first room, yes, I had to switch rooms, had a noise that was like a distant smoke detector going off constantly. About drove me crazy. When I went to ask to switch rooms, I was told it was the AC and that was the noise it made. I was offered another room, but was told it would be cold, as it did not have that AC in it. I like a cold room at night, but it was COLD the whole time. I finally opened the windows to warm it up a bit, and my plans to spend quality time in the comfort of my room catching up on work did not bode well.
Stayed 2 nights in Feb 2018

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Mohammad

Disliked: Cleanliness

6/10 Okay

Mohammed

Disliked: Cleanliness
Below average stay.
Pathetically slow check in, reception was confused about the booking because they couldn't find the same. Was given suite 505, pathetic condition no toiletries, sofas with stains and dust for over ages. One of the bath had it's shower broken. Had to ask for all basic hygiene products. Check out was quick. Luggage locker was the only plus point. Was provided with a late check out on request.

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Overrnight stop
Overnight stop between airports

2/10 Terrible

Mahmoud, Turkey

Disliked: Staff & service, property conditions & facilities
Nice Hotel close to the beach
Upon arrival at 4pm, I was told I did not pay for my stay and when I proved it they said BB is not included but Expedia team intervened and solved the problem. The room was for smoking person, when I asked to change the room I was told to wait for one hour. I could not wait and I accepted the room after spraying it with refresher. When checking out at 5am, the employee at reception informed me that I have to pay for my stay when I told him that I have already paid and I have to catch up with my flight he called the security. Then I showed the security that I have paid and I have to go then. This took more than half an hour before I was allowed to go. Very bad

8/10 Good

Naz, Sanford, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping areas, downtown. Restaurents are not very close. Rooms need to be fresh smelling. Apparently we were given a smoking rm for non-smoking rm. Terrible. Our clothes were smelling before we left. Didn't get a chance to take pictures. I would definitely stay there again. Right close to shopping, especially jewelry & clothes.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pleasant staff, but dated facility
Left a lot to be desired, unfortunately. I had high expectations upon checkin, when I was told that I was being upgraded to a "renovated" room. Upon entering the room, however, it smelled musty and dated, and it was small, dark and dingy. The deadbolt on the door was non-existent (all that remained were the screw holes in the frame where it once was located). The curtains could not be opened, as they were falling off the curtain rod, and when I tried to open them, they continued to fall further off the structure. The toilet's pressure was too high, so each time you flushed the toilet, toilet water ended up on the floor. Sadly, it was not a pleasant experience. The staff, however, were helpful, polite, and eager to assist.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service
Good location and staff friendly
The staff were very good and helpful but the hotel is old it needs renovation and rooms don't have sufficient lights

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of the city
I really like this hotel. I've stayed here three times and always found it very comfortable and the staff very warm and friendly. Room aetvice is great as is breakfast. The rooms are a good size and comfortable and bery clean. The location is great with many interesting shops less than 5 minutes walk away. When back in Jeddah I will certainly stay here again. I haven't used the gym or rooftop swimming pool but it looks great from my room window. Highly recommended.