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Papagayo Beach Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Papagayo Beach Hotel

On the beach, white sand, sun-loungers, beach towels
10 restaurants, breakfast, lunch, dinner served; international cuisine
Property grounds
Property grounds
2 outdoor pools, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
Jan Thiel Z/N, Jan Thiel
  • Jan Thiel Beach
    6 min walk
  • Caracas Bay
    15 min walk
  • Tinto
    3 min walk
  • Willemstad (CUR-Hato Intl.)
    31 min drive
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Room options

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lobby View)

Room, 1 King Bed (Lobby View) | Living area

Room, 1 King Bed (Lobby View)

  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Boulevard View)

Room, 1 King Bed (Boulevard View)

Room, 1 King Bed (Boulevard View)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Living area

Room, 1 King Bed, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Papagayo Beach Hotel

Ocean-view hotel with 4 bars/lounges, near Jan Thiel Beach
Catch some rays at the beach or spend the day relaxing at Papagayo Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 10 restaurants.
Papagayo Beach Hotel offers 155 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Laman Spa & Wellness has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Papagayo Beach Hotel. During your stay, you're just a quick walk from Kanoa Beach. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with a beachfront location at Papagayo Beach Club, one of the property's 10 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Swedish massages, body scrubs, or body wraps at Laman Spa & Wellness
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and fitness classes
  • 0.3 mi (0.5 km) from Jan Thiel Beach and 2 mi (3.2 km) from Mambo Beach
  • Airport shuttle service available for a fee
Papagayo Beach Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 10 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a beach bar. WiFi is free in public spaces.

A casino, spa services, and a terrace are also featured at the eco-certified Papagayo Beach Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Jan Thiel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Papagayo Beach Club - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Specialty Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Papagayo Beach Bar - This bar serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 10 AM to 6 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 25 for adults and USD 12.50 for children
  • 10 restaurants
  • 4 bars/lounges and 1 beach bar

Restaurants on site

  • Papagayo Beach Club
  • Specialty Restaurant
  • Papagayo Beach Bar

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • 8 casino gaming tables
  • 142 casino slot machines
  • Bingo
  • Beach towels
  • Casino (5920 square feet of space)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Papagayo Beach Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.50 for children
  • Airport shuttle fee: USD 110 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Papagayo Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Papagayo Beach Hotel Adults Jan Thiel
Papagayo Beach Hotel Adults
Papagayo Beach Adults Jan Thiel
Papagayo Beach Adults
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Jan Thiel
Papagayo Beach
Papagayo Beach Hotel Adults only
Papagayo Beach Design Hotel
Papagayo Beach Hotel Hotel
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Hotel Hotel Jan Thiel

Papagayo Beach Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 203 out of 471 reviews" "
Rating 8 - Good. 186 out of 471 reviews" "
Rating 6 - Okay. 48 out of 471 reviews" "
Rating 4 - Poor. 26 out of 471 reviews" "
Rating 2 - Terrible. 8 out of 471 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Papagayo Beach Hotel was amazing! If you plan to visit Curaçao, this is the place to stay.
Stayed 4 nights in Sep 2024

4/10 Poor

Jesus Enrique

Disliked: Cleanliness
The room service is terrible, the house keeping never cleaned the room properly, dust, dirty floors,toilet have to be cleaned by us , no silverware in the rooms , a lot to improve.
Stayed 6 nights in Sep 2024

6/10 Okay

Earth

Travelled with family, Travelled with group
Liked: Cleanliness
The property itself is nice but there are a few problems but that's not what I want to leave this review for. This review& the low star rating is for an experience that I had with one of the workers,her name begins with K. SHE WORKS PREDOMINANTLY WITH THE PILOTS AND Attendants. She is fair complexioned,on the chubby side& wears glasses. The young lady was helping me when one of the pilots walked up she told me that I will be with you in a second and began to assist him & I said well how can you help him when you're not finished helping me. She responded that she needed to assist him. I posed the question again. This young lady looked me square in my face & instead of explaining to me her sole responsibility, she basically told me that this white pilot is her priority& continued assisting him. I was offended. to make a long story short.I told her about herself & her lack of professionalism. I also spoke to the manager who the day we were leaving seemed to be chummy ,chummy w/the young lady so I don't think any type of action was taken. Whoever is reading this you need to RETRAIN some of the people that work there. Also, there needs to be training for all of the housekeepers that clean the rooms. There needs to be a uniform way of doing things. I'm of the persuasion that if I am spending my money I expect a certain level of service which was lacking. Papayago, please take a page out of the book of the Marriott in Grand Cayman Just came back & service was ⭐⭐⭐⭐⭐ 5 stars!
Stayed 7 nights in Jul 2024

6/10 Okay

Yina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is really nice but staff are entitled and rude. Lobby staff are not welcoming and people that work at the restaurants for breakfasts are rude, or at least the hosts. Curacao is an amazing place and I was super excited to go to Papagayo but it’s just an ok place.
Stayed 2 nights in Jun 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service
was ok. the pool was the coolest thing about the property. not many dining options
Stayed 4 nights in May 2024

4/10 Poor

Marcus

Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Tara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 3 nights in May 2024

10/10 Excellent

Giancarlo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

dennerick carreradennerick

Liked: Staff & service
Nice Property
Stayed 2 nights in Jun 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience at this hotel. The staff was amazing and i would definitely recommend!
Stayed 2 nights in Jun 2024

8/10 Good

Brionna

Stayed 3 nights in Jun 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, property conditions & facilities, room comfort
Great Vacation in Paradise
I had an amazing vacation at the resort with great service by the staff. Rougeska, Geinara and Rardely were over the top with helping me during my stay. Excellent room and a great Ocean view. I will be back!!
Stayed 6 nights in Jun 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property
Stayed 3 nights in Jun 2024

8/10 Good

corina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice stay, nice environment… with supermarket in the reception building of the hotel👍.
Stayed 3 nights in May 2024

10/10 Excellent

shannon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in May 2024

2/10 Terrible

Josh

Travelled with partner
Liked: Cleanliness
Says in description that there is airport shuttle service, there is none. I had to complain about noisy neighbours 4 times and nothing changed. We were supposed to check in at 3pm but our room apparently wasn't ready although we were waiting in the lobby for a few hours already. I was expecting a peaceful quiet stay here and I personally didnt get that. Drunk neighbours would yell and bang on doors up until 3 am. Very upset with my stay here.
Stayed 4 nights in May 2024

10/10 Excellent

Alana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay.
Stayed 2 nights in May 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and baths are spacious and plenty of food options. Pools was beautiful and chairs located conveniently close to dining.
Stayed 4 nights in May 2024

10/10 Excellent

Aaron, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the property!
Stayed 7 nights in May 2024

10/10 Excellent

Ann

Stayed 6 nights in May 2024

4/10 Poor

lindsay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Out of the way, better choices
Rooms are ok, tv blocking the view from the bed. Speaking of the bed, the linens don't fit the bed, mattress uncomfortable. The noise morning and night, loud really loud, doors could use weather striping. The offer towels yet they were out every single we went for clean ones. The food and service was lower average. Better places on the island, especially since this one is out of the way and the traffic heading this way was the worse on the island.
Stayed 7 nights in Apr 2024

10/10 Excellent

Douglas M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! There was a ton of food options and there overall hotel was clean and very aesthetically pleasing. I have no complaints on the hotel and overall trip was great!
Stayed 3 nights in May 2024

2/10 Terrible

Tyler

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Poor service, housekeeping was extremely lazy. Food on the resort was below average and made us sick several times. Inconvenient geographical location on the island and extremely overpriced for what you receive in return. Would not stay here again or recommend to others
Stayed 8 nights in Apr 2024