Holiday Inn Express & Suites Jamestown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Jamestown, an IHG Hotel

Exterior
Indoor pool
Standard Room, 2 Queen Beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Suite, 1 King Bed

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
2811 North Main Street, Jamestown, NY, 14701
  • Lucille Ball Desi Arnaz Museum
    2 min drive
  • Robert H. Jackson Center
    2 min drive
  • Bob Evans
    2 min walk
  • Jamestown, NY (JHW-Chautauqua County)
    9 min drive

Room options

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 30 sq m
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Jamestown, an IHG Hotel

Hotel in Jamestown with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Jamestown, an IHG Hotel offers 65 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.

This Jamestown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express & Suites Jamestown, an IHG Hotel. During your stay, you'll be within walking distance of Roger Tory Peterson Institute. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Lucille Ball Desi Arnaz Museum and a few minutes from Robert H. Jackson Center
Holiday Inn Express & Suites Jamestown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Jamestown, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Jamestown hotel is smoke free.

Guests are served free continental breakfast daily from 5:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 60-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jamestown Hotel
Holiday Inn Express Jamestown
Holiday Inn Express Suites Jamestown
Holiday Inn Express & Suites Jamestown, an IHG Hotel Hotel
Holiday Inn Express & Suites Jamestown, an IHG Hotel Jamestown

Holiday Inn Express & Suites Jamestown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 469 out of 676 reviews" "
Rating 8 - Good. 143 out of 676 reviews" "
Rating 6 - Okay. 34 out of 676 reviews" "
Rating 4 - Poor. 17 out of 676 reviews" "
Rating 2 - Terrible. 13 out of 676 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the room; the great breakfast included, the friendly staff and the parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Clay, Gilroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel staff. Super friendly. Hot breakfast was delicious. Beds were comfortable. Water pressure was wonderful. Quite a few outlets in the room didn't work. None of the USB ports worked. The most frustrating thing was that the hotel didn't have my reservation from hotels.com. It took them hours and multiple phone calls to get it straightened out. Very disappointing.
Stayed 8 nights in Aug 2024

4/10 Poor

laura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for four nights and feel that the carpet was never vacuumed as some crumbs that were on the floor remained my entire stay. I even found someone else’s property left on the floor, and turning it in didn’t seem to phase the front desk, even though it’s obvious that finding strange property on the floor means the room wasn’t cleaned well. I stayed away from that side of the room. The window privacy blind fell and they just took that away. I had to keep the blackout drapes down most of my stay. I prefer daylight, but didn’t have a choice. And finally, the room chosen for me was just outside the elevator one the first floor. I heard nearly EVERYBODY coming and going, plus a child jumping off the bed upstairs for more than an hour, and a group of people who had to meet up in the room beside me. This used to be my favorite hotel, but it has been a total nightmare. Staff don’t care about your privacy, noise, and the half-clean rooms. Next time I’m in town, you won’t see me at this hotel, period. Not anymore…. ever again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sherrie

Stayed 5 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean modern hotel, excellent breakfast options, close to downtown Jamestown
Stayed 1 night in Sep 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off of 86. Clean, nicely appointed room. Staff friendly and informative. Breakfast was great
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable once you get over the initial odor when first entering the building.
Stayed 1 night in Aug 2024

10/10 Excellent

sejean

Stayed 1 night in Aug 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very noisy next door to me.
Stayed 1 night in Aug 2024

10/10 Excellent

Sabrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Maribel

Travelled with family and small children
What we didn’t like the shower wasn’t clean the shower had mold all around the door in the inside part and some on the wall. Our fridge wasn’t working properly our Icecream melted we had to give the rest to the front desk to hold it didn’t have someone to come and look at it or switch the fridge. We thought it was the freezer only, but the remaining of the trip we ended tossing or deli meat and some other stuff we had bought since we were staying for 4 days. There was water in the inside of the fridge and everything was warm. The beds were very comfortable and the pillows and the breakfast staff was very attentive and friendly. The breakfast was good and another plus we love the free bottle water. We would stay again.
Stayed 4 nights in Aug 2024

4/10 Poor

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suited our needs, no issues.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick stop in Jamestown
The room was clean and secure. The hotel was located right by I-86. The best part of the stay was the exceptional breakfast. They also had fruit and coffee/tea available 24 hours a day.
I love Lucy.
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities
Our room was not cleaned well, floors were sticky, toilet was dirty, carpet was not vaccumed well. The workmanship of the remodeling was extremely poor.
Stayed 1 night in Aug 2024

6/10 Okay

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Stayed 1 night in Aug 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jamestown
Always reliably clean with good service. Dont care for their eggs, bacon.everythings is good.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to town..front desk very helpfil..bathroom had water on floor..looks like from previous customer
Stayed 1 night in Aug 2024

10/10 Excellent

Lucille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express a pleasant experience
We were pleasantly surprised. We are Marriott fanatics. This was really a great two nights
Stayed 2 nights in Aug 2024