Sinclairs Retreat Dooars

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sinclairs Retreat Dooars

Lobby sitting area
Outdoor pool
Deluxe Quadruple Room
Spa
Garden

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Chalsa Hill Top, Chalsa, Mal, West Bengal, 735 206
  • Gorumara National Park
    10 min drive
  • Malbazar Park
    15 min drive
  • Nagrakata Park
    18 min drive
  • Gangtok (PYG-Pakyong)
    236 min drive

Room options

Deluxe Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Sinclairs Retreat Dooars

Suburban resort with free breakfast and a steam room
This resort features an outdoor pool, a restaurant, and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a steam room, and a conference center are onsite.
Sinclairs Retreat Dooars offers 69 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 21-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Features at Sinclairs Retreat Dooars include free breakfast, WiFi in public areas, and self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine while dining at The Banyan Tree
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room, complimentary bicycles, and a playground
  • 10 minutes by car from Gorumara National Park and 15 minutes from Malbazar Park
Sinclairs Retreat Dooars offers its guests a children's pool, an outdoor pool, a steam room, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this resort measures 4898 square feet (455 square meters) and includes a conference center. Spa services, a library, and barbecue grills are also featured at the family-friendly Sinclairs Retreat Dooars. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Mal resort.

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:00 AM.
The Banyan Tree - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Tusker Bar - This bar serves light fare only.
Bamboo Grove Cafe - This café serves light fare only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Banyan Tree
  • The Tusker Bar
  • Bamboo Grove Cafe

Things to do

  • Arcade/games room
  • Children's pool
  • Free bike hire
  • Outdoor pool
  • Playground
  • Spa services
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4898 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Nature reserve

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 21-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1800 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 1500
  • New Year's Eve (31 December) Gala Dinner per child: INR 1000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dooars Sinclairs
Sinclairs Dooars
Sinclairs Retreat
Sinclairs Retreat Dooars
Sinclairs Retreat Dooars Chalsa
Sinclairs Retreat Dooars Hotel
Sinclairs Retreat Dooars Hotel Chalsa
Sinclairs Retreat Dooars, Chalsa Jalpaiguri, India - West Bengal
Sinclairs Retreat Dooars Resort Jalpaiguri
Sinclairs Retreat Dooars Resort
Sinclairs Retreat Dooars Jalpaiguri
Sinclairs Retreat Dooars Jalp
Sinclairs Retreat Dooars Mal
Sinclairs Retreat Dooars Resort
Sinclairs Retreat Dooars Resort Mal

Sinclairs Retreat Dooars Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jigme

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Areas first improvement are:- 1. Inadequate staffing 2. Waiters not attentive or happy 3. Insufficient signs around resort . No area maps at all 4. No taxis available ( outbound) from the resort 5. Bathroom not too clean. 6. Limited dining options 7. Buildings not cost of fresh paint. Otherwise excellent location. Just needs good management
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The Spa facility was not there as was advertised in the website.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Stayed 1 night in Oct 2019

10/10 Excellent

Syama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Resort among picturesque tea gardens
It was an amazing experience in this lovely well maintained Resort in North Bengal. It is well managed and almost every bit of it was perfect over there. Spacious accommodation, well laid cottages, lush green lawns, delicious food and smiling staff. Overall it was a great experience.
Stayed 3 nights in Apr 2019

10/10 Excellent

Soumyadip, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent getaway at Sinclairs Retreat Dooars
Amazing experience, helpful staff, nice decor of rooms, picturesque campus, amazing food that is to Chef Jaydeb. This is the perfect experience you would expect in a getaway. Thanks a lot, Sinclairs Retreat Dooars.
Stayed 5 nights in May 2018

10/10 Excellent

Jayanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay at Dooars
We visited Dooars from Kolkata for two days. Altogether six of us (including one child, and three seniors) had a wonderful stay at Sinclairs Chalsa, at nature's lap, with all modern amenities, and serene backdrop of hills and clouds. All the special meal requests were taken care of by chef Joydeb and his team, and the reception staff was very friendly. Only drawback, the pick-up and drop-off service from IXB airport was less than satisfactory and outrageously expensive. The driver was not willing to come to the terminus (maybe to avoid paying parking fee) and wanted us to walk for a long distance to the car, which we refused, and that made him unhappy. While dropping, he almost made us miss the flight, dropped the luggage on the floor, and one of the bags broke. All this while we paid 8000 Rs up and down for the transport service.

10/10 Excellent

aniruddha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you.
We had a great experience, everybody was warm, welcoming and helpful. Especially the chef Joydeep and the young lady from the restaurant who trudged all the way to our hotel room to deliver milk for our baby, even late at night, never once losing her charming smile. Would have loved to mention her by name, but forgot to ask her for it.
Stayed 4 nights in Jan 2018

8/10 Good

Rishab Jain, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Very Happy. Hotel service was very Good. Especially chef Joydeb made awesome food. Candle light dinner setup was perfect.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Average stay, beautiful gardens and location.
Good location and gardens. Food was repetitive and boring. Front office desk staff and room service staff not helpful. They were just doing their job and nothing more. No wifi in the rooms. Mobile signal very poor in most of the property. Shower was pathetic. Bedside lamps were for decoration, not for reading.
Stayed 2 nights in Jun 2017

4/10 Poor

Shibji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad

8/10 Good

Vagabonds!, Awesome

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great family trip!
Comfortable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was, overall, wonderful with the exception that the pre-paid, hotel-arranged driver did not arrive to transport us from the airport to the hotel; and, despite calling all available phone #'s, we could not get through to either the local hotel or corporate headquarters for assistance.