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The Imperial Poonam Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Imperial Poonam Hotel

Exterior
Lobby sitting area
Business Double Room, 1 Bedroom
Bar (on property)
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
G.T. Road, Opposite to Municipal Corporation, Phagwara, Punjab, 144401
  • Town Hall Park
    11 min walk
  • Gee Tea Cafe
    12 min walk
  • Phagwara Junction Station
    6 min drive
  • Adampur (AIP)
    66 min drive

Room options

View all photos for Business Double Room, 1 Bedroom

Business Double Room, 1 Bedroom

Business Double Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Exterior

The Grand Ambassador

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (42)
The price is €40
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Grand Ambassador

About this property

The Imperial Poonam Hotel

Hotel in Phagwara with free breakfast and free valet parking
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
The Imperial Poonam Hotel offers 30 accommodations with minibars and safes. Accommodations offer separate dining areas. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Phagwara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at The Imperial Poonam Hotel, you'll be within walking distance of Town Hall Park. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 11 minutes by foot from Town Hall Park and a 3-minute drive from Shri Geeta Bhawan Sabha Mandir
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly The Imperial Poonam Hotel. Self parking and valet parking are free.

This 3.5-star Phagwara hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Imperial Poonam Hotel Phagwara
Imperial Poonam Hotel
Imperial Poonam Phagwara
Imperial Poonam
Best Western Poonam1971
The Imperial Poonam
The Imperial Poonam Hotel Hotel
The Imperial Poonam Hotel Phagwara
The Imperial Poonam Hotel Hotel Phagwara

The Imperial Poonam Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 6 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bikramjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2024

8/10 Good

Nirmal Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in, clean and tidy. Staff friendly. Could have more options on breakfast but nice. Surrounding not so great near highway.
Stayed 2 nights in Apr 2024

10/10 Excellent

harjinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time I will be there again
Stayed 6 nights in Jan 2024

10/10 Excellent

harjinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good safe and nice staff
Stayed 1 night in Jan 2024

10/10 Excellent

Parveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff is really nice.
Stayed 1 night in Nov 2023

6/10 Okay

Jarnail

Disliked: Cleanliness
I was not happy with the cleanliness of the shower room. The staff were very friendly. They do not offer a continental breakfast I.e only one option of juice and cereal. It would be good to have a self serve coffee machine.
Stayed 11 nights in Oct 2023

4/10 Poor

amrik

Business traveller
Stayed 7 nights in Sep 2023

4/10 Poor

Jaskaren

Stayed 3 nights in Sep 2023

4/10 Poor

Balbinder

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked this for my elderly parents, mother in wheel chair and father with limited mobility, had requested room on ground floor and breakfast in bedroom. The hotel do not respond back to any requests special requests or to emails following booking. On arrival, parents requested room on ground floor or lower floors, breakfast in bed room. The front desk reply was that all guests must come down stairs for breakfast during set times and they have no rooms on ground floor, they are unable to cater for anyone with limited mobility. My parents accepted the front desk advice, i then contacted Expedia regarding this, they contacted hotel and again could not really help. The hotel is not designed for guests with mobility problems and sadly they advertise breakfast in bedroom but will be informed it’s not available and it’s hotel policy all guests eat in the main dining area. Luckily their stay was booked for 7 days and booked another hotel for the remaining 35 days, that catered for disabled customers. They were on holiday for a family wedding and the other family members too booked the same hotel which was slightly further away but well worth the journey for the quality of rooms, facilities and excellent customer service.
Stayed 7 nights in Sep 2023

6/10 Okay

Ranjana

Stayed 1 night in May 2023

8/10 Good

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
The property is situated close to amenities,staff are very polite and cheerful.reasonably priced. I would recommend this hotel for business or family stays. If I was to come to Phagwara again then I would book this hotel without hesitation.
Stayed 7 nights in May 2023

6/10 Okay

Parminder

Stayed 2 nights in Apr 2022

10/10 Excellent

Avtar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

aarinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel with great food and service
Stayed for a week and the hotel was great. Central location to all places. The food was great and nice cocktails. The staff were very friendly. I would stay here again.
Stayed 7 nights in Apr 2019

8/10 Good

Kamal, Canada

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. The staff was pleasant. Laundry & room service was good.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
OK for a night.
Noisy - party downstairs went on till 1am. we stayed at Ramada Jalandar and decided to be nearer family by moving to this hotel in Phagwara - this hotel was about the same condition as Ramada (out-dated, dusty, didn't feel clean)....ok for a nights stopover but no longer than that.
Stayed 1 night in Feb 2019

6/10 Okay

Bupinder

Liked: Staff & service
For the locality, the place is central. Our first night they had a wedding reception and the music blasted until 2:00 am. Then at 4:00 am the band started again. A call to the front desk didn’t help stop the music.
Stayed 3 nights in Jan 2019

10/10 Excellent

Sukhbir, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The staff really looked after us during our stay.
Stayed 2 nights in Oct 2018

6/10 Okay

Tom, manchester UK

Liked: Staff & service
Disliked: Property conditions & facilities
Location was great walking distance to shops
The staff could not have been more friendly, the exchange rate for the pound was excellent, didn’t have hot water for shower 2 days out of 3, towels and bedding was washed and clean but the white was a washed out white, rooms a bit small, food was cheap and excellent eat in hotel every night breakfast just ok Price was really cheap for rooms and would stay there again
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hotel in good location for phagwara. Friendly and helpful staff.
Stayed 7 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for?
Most Hotels have an upgraded lobby to entice you in.....you are NOT going to sleep in their lobby....this goes for the Poonam Hotel....bring the rooms up to international standards....light switches as you entered the room were hanging off..literally and had gaps to the the wires....apart from the risk of getting electricuted the breakfast was fabulously....and staff performed well.
Stayed 2 nights in Mar 2018

8/10 Good

Ramu, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce
Nice stay. Good staff. Fast service. Local authentic food is not available for lunch and dinners. Like Panjabi Thali etc. Bcoz, Outsides would like to have that.Hotel also should provide the OLA cab facility to customers.
Stayed 1 night in Jan 2018

10/10 Excellent

Mindy, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to locations I was visiting
All the staff where friendly & helpful, was surprised got a newspaper everyday of my stay. Internet access exceptional.
Stayed 11 nights in Nov 2017

2/10 Terrible

maureen , canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is about 2.5 star I would never stay here, reading everyone's reviews I decided to stay here. Hotel is old, hall way carpets were old & smelled old & funky. Rooms were small & cramped. Washroom was old & grungy. Bathroom towels were so so old & gross.
Stayed 3 nights in Nov 2017

10/10 Excellent

amarjit, hounslow,uk.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Phagwara.
A lovely up to date hotel,very clean staff are very friendly,choice of breakfast was amazing if it wasn't on the menu they'd create it for you,its on GT road bus stand and railway station are a few minutes drive,highly recommended and would stay there again myself thank you.
Stayed 10 nights in Sep 2017