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The Ritz-Carlton Jakarta, Mega Kuningan

5.0 star property

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Photo gallery for The Ritz-Carlton Jakarta, Mega Kuningan

Outdoor pool, open 6:00 AM to 9 PM, free pool cabanas, pool umbrellas
Lobby
City view
Grand Villa, 1 Bedroom, Non Smoking | Private pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Spa

Explore the area

Map
Jl. DR. Ide Anak Agung Gde Agung, Kav.E.1.1 no.1, Jakarta, Jakarta, 12950
  • Golden Triangle
    ‪1 min walk‬
  • Kuningan City Mall
    ‪8 min walk‬
  • Lotte Shopping Avenue
    ‪10 min walk‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪19 min drive‬

Room options

View all photos for Grand Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, City View

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, City View

Club Suite, 1 King Bed, Non Smoking, City View

Club Suite, 1 King Bed, Non Smoking, City View

  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Villa, 1 Bedroom, Non Smoking

Grand Villa, 1 Bedroom, Non Smoking

Grand Villa, 1 Bedroom, Non Smoking

  • 76 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View

  • 400 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

Grand Room, Multiple Beds, Non Smoking

Grand Room, Multiple Beds, Non Smoking

  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, Multiple Beds, City View

Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, City View

  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio, 1 King Bed, Non Smoking

Grand Studio, 1 King Bed, Non Smoking

Grand Studio, 1 King Bed, Non Smoking

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, Non Smoking

  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton Jakarta, Mega Kuningan

Luxury hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
The Ritz-Carlton Jakarta, Mega Kuningan offers 318 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 19 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at The Ritz-Carlton Jakarta, Mega Kuningan, you're just a quick walk from Golden Triangle. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Asia Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, facials, or reflexology at The Ritz-Carlton Spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 10 minutes by foot from Lotte Shopping Avenue and a 3-minute drive from Setiabudi One
  • Airport shuttle service available for a fee
The Ritz-Carlton Jakarta, Mega Kuningan offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 17222 square feet (1600 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury The Ritz-Carlton Jakarta, Mega Kuningan. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Jakarta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Asia Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Lobo & Juno - This restaurant specializes in Modern European cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Ozone - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (IDR 100000 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 157300 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Asia Restaurant
  • Lobo & Juno
  • Ozone

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (17222 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton Jakarta, Mega Kuningan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1000000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 157300 per person
  • Airport shuttle fee: IDR 682000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Ritz-Carlton Jakarta, Mega Kuningan offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jakarta Ritz-Carlton
Mega Kuningan Ritz-Carlton
Ritz-Carlton Jakarta Kuningan
Ritz-Carlton Jakarta Mega Kuningan
Ritz-Carlton Kuningan
Ritz-Carlton Kuningan Jakarta
Ritz-Carlton Mega Kuningan
Ritz-Carlton Mega Kuningan Hotel
Ritz-Carlton Mega Kuningan Hotel Jakarta
Ritz-Carlton Mega Kuningan Jakarta
Ritz-Carlton Jakarta Mega Kuningan Hotel
Jakarta Ritz Carlton
Ritz-Carlton Jakarta Hotel Jakarta
Ritz Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel
The Ritz-Carlton Jakarta, Mega Kuningan Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel Jakarta

The Ritz-Carlton Jakarta, Mega Kuningan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 381 out of 544 reviews
Rating 8 - Good. 107 out of 544 reviews
Rating 6 - Okay. 29 out of 544 reviews
Rating 4 - Poor. 14 out of 544 reviews
Rating 2 - Terrible. 13 out of 544 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anuj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
A very good hotel with courteous, efficient and prompt service. One of the better 5 star hotels in Jakarta
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to Stay
Amazing staff
Stayed 1 night in Sep 2024

10/10 Excellent

INGGRID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

10/10 Excellent

aibek

Stayed 1 night in Jul 2024

2/10 Terrible

Nining

Stayed 2 nights in Jul 2024

10/10 Excellent

Henty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place with great hospitality
Stayed 2 nights in Jun 2024

2/10 Terrible

ALI

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated hotel
Very old hotel , furniture in bad condition, everything is out dated, not good value for money, search for other new hotels better
Stayed 1 night in Jun 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

meir

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!
Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad Awalludin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

ALBA C.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
My room was so comfortable and equiped for my business trip, with the coffe machine and water that I could concentrate in my job perfectly while preparing for my important meeting.
Stayed 2 nights in Feb 2024

8/10 Good

Ler Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checked in and out was a bit slow. We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!
Stayed 1 night in Feb 2024

6/10 Okay

Wan Yee

Liked: Cleanliness
Disliked: Staff & service
Disappointing experience
We were given a smoking room when we booked a non-smoking room. When we questioned the hotel reception, they insisted that it is a non-smoking room when it obviously smells like one and the house keeping staffs told us it is in fact a smoking floor/room. The hotel management insisted that non-smoking room is not available otherwise until we requested for a refund and miraculously there is a non-smoking room available for us. Wasted a lot of our time to check in. Hotel room is clean but dated. Breakfast is average. Location is not very convenient from the airport train service. Stayed in 3 different hotels during our trip to Indonesia, unfortunately we have the worst experience at Ritz Carlton Mega Kuningan.
Stayed 2 nights in Dec 2023

10/10 Excellent

suki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome……
Stayed 2 nights in Dec 2023

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Naresh

Stayed 3 nights in Nov 2023

8/10 Good

Sharif Haliza, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, a bit dated. Can do without the torns in the curtains.
Stayed 4 nights in Sep 2023

10/10 Excellent

Cidiço Masonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice views and every comfort you could want.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to recommend others, such a nice and safe spot
Stayed 1 night in Sep 2023

2/10 Terrible

Elizabeth

Disliked: Staff & service
When I searched for hotels that provided transportation to and from the airport on Expedia, this hotel was listed at the top. I booked it solely for that reason to make travel easier. However, they made us pay for transportation to and from the airport which was over $80. How ridiculous as the hotel was quite expensive to begin with. I am very frustrated and will never book with this hotel again.
Stayed 2 nights in May 2023

10/10 Excellent

Keith M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023