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3.5 out of 5

"Arrived having had a flight cancelled adding 17 hours to our joyrney and without our lost baggage. The staff could not do enough to help. Food is abso ... " More

By Martha C on Sat 26 Jul 2014

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Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Premier Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds (Premier Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed (Premier Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Premier Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Novotel Jakarta Mangga Dua Square Hotel, you're connected to a shopping centre and just a quick walk from Mangga Dua. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • Steps from Mangga Dua and a 2-minute drive from Mangga Dua Square
  • Airport shuttle service available for a fee

Novotel Jakarta Mangga Dua Square Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Novotel Jakarta Mangga Dua Square Hotel

Couples (1) Family (1)
4 out of 5

Wonderful staff creating a really great experience. Nothing is too much if they can help.

Arrived having had a flight cancelled adding 17 hours to our joyrney and without our lost baggage. The staff could not do enough to help. Food is absolutely amazing including breakfast, give yourself an hour there's so much to sample. My only issue are the cocktails. Stick to the bintang!

Posted by on 26 Jul 2014

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3 out of 5
Sehr grosses Hotel mit vielen Möglichkeiten. Leider schlechtes Management. Habe schon in vielen Novotels übernachtet, dieses war eins der schlechteren. Frühstück langsam nachgefüllt.

Posted by on 10 Aug 2019

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Comment from Hotel Management

25 Nov 2019 by Natha

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua Square and gave us a rating. From your overall score, we regret to know that your experience did not meet your expectation. We would share your review with all of our team especially Food and Beverage team as an encouragement to improve our quality and service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Nathasya Koesman GSS

About the Novotel Jakarta Mangga Dua Square Hotel

Location Jalan Gunung Sahari Raya 1, Jakarta, Jakarta 14420

Property Features

Novotel Jakarta Mangga Dua Square Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 12400 square feet (1152 square metres) and includes a conference centre. A complimentary children's club, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Jakarta Mangga Dua Square Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Jakarta hotel.

  • 362 guestrooms or units
  • 5 levels
  • Conference rooms
  • 12400 sq ft of conference space
  • 1152 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Jakarta Kampung Bandan Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Jakarta Mangga Dua Square Hotel offers 362 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.

Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Gourmet Bar – This bar specialises in international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Novotel Jakarta Mangga Dua Square Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 450000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Jakarta Mangga Dua Square Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Car not required
  • Staffed front desk
  • Children stay free - maximum age 15
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 150000 for adults and from IDR 100000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mangga
  • Hotel Mangga Dua
  • Mangga Dua
  • Novotel Hotel Mangga Dua
  • Novotel Jakarta Mangga Dua Square Hotel
  • Novotel Mangga Dua
  • Novotel Mangga Dua Hotel
  • Novotel Mangga Dua Square Hotel
  • Novotel Jakarta Mangga Dua Square
  • Novotel Mangga Dua Square
  • Novotel Hotel Jakarta
  • Novotel Mangga Dua
  • Jakarta Novotel
  • Novotel Jakarta Mangga Dua Square Hotel Jakarta
  • Novotel Hotel Mangga Dua
  • Novotel Jakarta Mangga Dua Square Hotel Hotel
  • Novotel Jakarta Mangga Dua Square Hotel Jakarta
  • Novotel Jakarta Mangga Dua Square Hotel Hotel Jakarta

You should know

  • Pool access available from 6:00 AM to 8:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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