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Novotel Jakarta Mangga Dua Square Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Jakarta Mangga Dua Square Hotel

Outdoor pool
1 bedroom, minibar, in-room safe, desk
Bar (on property)
Exterior
1 bedroom, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

Map
Jalan Gunung Sahari Raya 1, Jakarta, Jakarta, 14420
  • Mangga Dua
    ‪1 min walk‬
  • Mangga Dua Square
    ‪16 min walk‬
  • Allianz Ecopark Ancol
    ‪3 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪37 min drive‬

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Exterior

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Pool
Spa
Parking included
Free WiFi
4.0 out of 5, Very good, (356)
The price is €50
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Novotel Jakarta Gajah Mada

Novotel Jakarta Mangga Dua Square Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 135 out of 484 reviews" "
Rating 8 - Good. 215 out of 484 reviews" "
Rating 6 - Okay. 91 out of 484 reviews" "
Rating 4 - Poor. 26 out of 484 reviews" "
Rating 2 - Terrible. 17 out of 484 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Oleksandr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently returned from an extended business trip to Malaysia and Jakarta. The hotel I stayed at in Jakarta is ideal for anyone attending the Jakarta International Expo, as it's just a 12-minute taxi ride away, with fares costing around $4 per trip. While the area around the hotel is a bit rundown, with heavy traffic and cleanliness issues, the hotel itself is well-maintained and offers excellent amenities. The convenience of having on-site restaurants and a large swimming pool made the stay very comfortable. One standout moment was on my last day when I needed to get to the airport. I didn’t have any cash and was unable to use the local taxi app, but the receptionist, Syif A., along with her manager Reza, went above and beyond to help me. They managed to find a taxi that accepted card payments, which is uncommon, and ensured my journey to the airport was smooth and stress-free. I greatly appreciated their assistance.
Stayed 7 nights in Sep 2024

10/10 Excellent

Craig

It is always a pleasure to stay at Novotel Mangga Dua Hotel. The service is impeccable.
Stayed 1 night in Sep 2024

8/10 Good

ARS -Meir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Keng Heng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WILL BE MUCH BETTER IF THE AIR CONDITIONER IN THE ROOM CAN BE COOLER.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Good value for money. Great facility. Huge and clean swimming pool. Very friendly and helpful staff.
Stayed 4 nights in Jul 2024

8/10 Good

KUTAY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area , not available to walk from outside.Transport is eays.
Stayed 8 nights in May 2024

6/10 Okay

GANESAN

Disliked: Property conditions & facilities
When i book king size bed . They gave the room king size but toilet door unable to close or difficult. I call the operator then technician imminently when i saw he is also struggling. But he is told me he will repair . But problem in the sliding roller as a engineer i know how long its takes and noice and so on… I already mentioned late check in i reached almost 8 pm dam tired. I wend down to counter again to change the room with valid reasons but staff unhappy even she downgraded to smaller room and Quine size bed . Open wardrobe and they gave 2 set if access card room very hot so i kept one inside and went out and try to access the card unable to open the door . Then went down to counter service and told the situation also not happy and she did testing and gave back to me after dinner i went to my room and try to access the door unable again i went down to counter again to reset again. This round i stayed really nightmare. This is not first time i am stayed in this hotel or book through expida app. So definitely need to inform hotel higher management. To improve their standard. Thank you very much for asking our feed back
Stayed 1 night in May 2024

2/10 Terrible

Mildred Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are not helpful and lazy. They never follow up on your request Condition of the hotel is very poor and not clean Towel are old and very dirty
Stayed 8 nights in Mar 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to mall right next door to hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Jawad, Noaim

Stayed 1 night in Jan 2024

10/10 Excellent

Hajah Rozanna

Liked: Cleanliness, staff & service, property conditions & facilities
i love the interior of the lobby and rooms
Stayed 5 nights in Dec 2023

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non available rooms
Stayed 1 night in Nov 2023

10/10 Excellent

mohamad

Stayed 2 nights in Sep 2023

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rest and service and swiming pool
Stayed 5 nights in Sep 2023

4/10 Poor

Wee Yap

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Alvin

Business traveller
Liked: Staff & service
Biz stay
There are no amenities like toothbrush and cotton bud. As well the hair dryer is so weak.
Stayed 2 nights in Jul 2023

8/10 Good

MOHAMMED

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Business traveller
terrible room condition
stay was terrible: 1. TV was not working 2. aircon cannot be managed resulted in a cold room 3. no soap bar for washing hand 4. very poor duvet
Stayed 1 night in Nov 2022

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Andrew, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right within a mall with lots of choices for shopping and food!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2020