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Mercure Tangerang BSD City

4.0 star property

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Photo gallery for Mercure Tangerang BSD City

Lobby lounge
Reception
BBQ/picnic Area
Superior Twin Room, 2 Single Beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Air conditioning

Explore the area

Map
Jl. Edutown Cbd. 55 Kavling Lot II No. 8, Pagedangan, Banten, 15339
  • Aeon Mall BSD City
    ‪3 min walk‬
  • The Breeze Shopping Center
    ‪16 min walk‬
  • Indonesia Convention Exhibition (ICE) - BSD City
    ‪19 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Living area

Superior Suite, 1 Double Bed

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Minibar, in-room safe, blackout curtains, soundproofing

Privilege, Double Room, 1 Double Bed

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Tangerang BSD City

Art Deco Pagedangan hotel in Bumi Serpong Damai with free parking
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Mercure Tangerang BSD City offers 157 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Mercure Tangerang BSD City, you're just a quick walk from Aeon Mall BSD City. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Kitchen Yard
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a playground and bike rentals
  • Just a 3-minute walk from Aeon Mall BSD City and a 3-minute drive from Indonesia Convention Exhibition (ICE) - BSD City
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. Mercure Tangerang BSD City also features a garden, a picnic area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pagedangan hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Kitchen Yard - This restaurant specializes in international cuisine.
Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 175450 for adults and IDR 87725 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kitchen Yard
  • Lobby Bar

Things to do

  • Bike rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (4090 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hand-held shower head
  • No lift (single-level property)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Tangerang BSD City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 605000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 302500 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 175450 for adults and IDR 87725 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Tangerang BSD City Hotel
Mercure Tangerang BSD City Pagedangan

Mercure Tangerang BSD City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 59 reviews
Rating 8 - Good. 21 out of 59 reviews
Rating 6 - Okay. 5 out of 59 reviews
Rating 4 - Poor. 4 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service is very good . Always with a smile on. Room is clean. Location Just beside Tangerang BSD Aeon. Very convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Soo meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Teerapon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

CHIN CHAI

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed by the service
Impressed by the top notch service at this hotel. The room is tastefully decorated and clean. Will stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located nearby the stadium I was watching a concert in! Aesthetically pleasing and clean too. One thing i’d add is a bathrobe in the bathroom but that’s it hehe
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Julie, Greenway

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful, rooms are very well adopted
Stayed 1 night in Aug 2024

8/10 Good

Kumar

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Adel Abdelkader

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

NATALIA

Stayed 6 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Excellent services and great location
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Liked: Staff & service
Mercure BSD City, Hot food not served!
Hotel is nice, good parking and friendly helpful staff. However, breakfast was poor, most of the food was tasteless, cheap and the dishes that were supposed to be served hot were always stone cold. The other issue is towels; although clean, they are old and worn. Definitely not the standard expected.
Stayed 2 nights in Dec 2023

10/10 Excellent

Teerapon

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2023

4/10 Poor

Kiah Hua, Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have towels. Asked Concierge. Still Did not, had to use bath robes as towels. Somewhat deceiving.....shampoo and bath soap is the same. And it doesn't seem of good quality. Doesn't lather well. Had no hair dryer. Told the concierge. Still had no hair dryer throughout my stay. Undertrained staff at breakfast buffet, though they are polite. Asked for knife and fork, never arrived. My coffee didn't arrive either.
Stayed 3 nights in Oct 2023

10/10 Excellent

Reden Umali

Stayed 1 night in Mar 2023

8/10 Good

Christopher, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a very good quality hotel in terms of layout and room amenities. The foyer is really nice, modern, and neatly laid out. The breakfast and dining area is especially well designed with interesting foliage, lines, levels, and cool features. Take a moment to look at how they have created an outdoor atmosphere inside. It’s quite interesting and different. One thing that struck me is that if you are sensitive to road noise, ask for a room facing south. For a really modern hotel, a much better job of noise isolation could have been made. Noisy motorcycles are easily heard which is a drag considering all the other good features of this hotel. There is a mall across the street, but it is an isolated area. So make sure it is in the area you want to go to. Still, it’s on the edge of a motorway network so traffic flow in and out was easy compared to downtown congestion. Arriving late at night it took about 55 minutes from CGK.
Stayed 1 night in Feb 2023

10/10 Excellent

Ee Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a business hotel with a small room but it turned out to be a luxurious room with a sofa and huge bathroom! Everything was clean and comfortable, and the staff were all friendly and polite. The food at the restaurant was good, but the waiting time is fairly long. Overall an excellent stay.
Stayed 2 nights in Feb 2023

10/10 Excellent

ZI YONG

Stayed 2 nights in Jan 2023

8/10 Good

Lye Him

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and well keep. Near to aeon mall
Stayed 4 nights in Jun 2022

10/10 Excellent

Ruben, Cerritos

Stayed 2 nights in May 2022

10/10 Excellent

Widjoyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a Mercure but feel like stay in Grand Mercure
love staying in here, it is a brand new hotel, so everything feel like new. Room size is good (30m2) and come with a sofa. Main Reason staying here because it is close to Mozia (3km). Due to holiday Christmas season, hotel was fully booked and parking space is limited, thus some cars were parked on street.
Stayed 2 nights in Dec 2021

8/10 Good

Leopoldo

Stayed 2 nights in Dec 2021