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Mercure Jakarta Pantai Indah Kapuk

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Jakarta Pantai Indah Kapuk

Exterior
View from room
Meeting facility
Outdoor pool
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
Jalan Pantai Indah Kapuk Kamal, Jakarta, 14470
  • Waterbom Jakarta
    17 min walk
  • RAINBOW Suki, chinese cuisine & dimsum
    2 min walk
  • Jakarta Bojong Indah Station
    9 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    21 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, soundproofing, rollaway beds

Superior Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Oakwood Apartments PIK Jakarta

Pool
Kitchen
Washer
Parking included
4.1 out of 5, Very good, (33)
The price is €88
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Oakwood Apartments PIK Jakarta

About this property

Mercure Jakarta Pantai Indah Kapuk

Eco-certified hotel connected to a shopping center in Pantai Indah Kapuk with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and 24-hour room service. Housekeeping is available on request.
Mercure Jakarta Pantai Indah Kapuk offers 240 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Mercure Jakarta Pantai Indah Kapuk, you'll be connected to a shopping center and within walking distance of Pantjoran Chinatown PIK. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at NSNTR
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Just a 4-minute drive from Pantjoran Chinatown PIK and a few minutes from San Antonio Beach PIK 2
Mercure Jakarta Pantai Indah Kapuk offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

The eco-certified Mercure Jakarta Pantai Indah Kapuk also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Jakarta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
NSNTR - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Onsite venue #2 - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 160000 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • NSNTR

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 700000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 160000 per person
  • Rollaway bed fee: IDR 700000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 9 PM.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Jakarta Pantai Indah Kapuk Jakarta
Mercure Jakarta Pantai Indah Kapuk Hotel Jakarta
Mercure Jakarta Pantai Indah Kapuk CHSE Certified

Mercure Jakarta Pantai Indah Kapuk Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 295 reviews" "
Rating 8 - Good. 112 out of 295 reviews" "
Rating 6 - Okay. 30 out of 295 reviews" "
Rating 4 - Poor. 7 out of 295 reviews" "
Rating 2 - Terrible. 12 out of 295 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient business trip
Great lobby staff and very convenient location. Room is new but small issues with safe not working but fixed rapidly. There was solvent smell on first day in the floor but resolved. Why would you use solvents in enclosed space I don’t know ? They offer bikes and helmets, it is a great service but hotel can improve the maintenance of the bikes periodically. Breakfast quality was average, better to skip it.
Stayed 3 nights in Jul 2024

8/10 Good

Geoffrey, Wanganui

Liked: Cleanliness, staff & service, property conditions & facilities
Always as expected. Great service
Stayed 4 nights in Jul 2024

10/10 Excellent

KHIN SENG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Wei-Shen

Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is connected to a mall which very convenient
Stayed 3 nights in May 2024

10/10 Excellent

Daren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Andery

Stayed 4 nights in May 2024

10/10 Excellent

Kaneyalal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property next to the mall, loved the staff who surprised my mom for her birthday with cake and singing! They also decorated the room. Forever grateful!
Stayed 1 night in Apr 2024

10/10 Excellent

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Nice and clean hotel. Staff are friendly, service is good. Buffet breakfast is tasty and hv a good spread of choices. As the same as swissotel next door, the shower area definitely can be improved on.
Stayed 3 nights in Mar 2024

2/10 Terrible

Anna

Stayed 1 night in Feb 2024

4/10 Poor

LIAN BIN

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall ok. Just that the toilet is not up to standard e.g. shower water flow/pressure low, heater adjustment is either too hot or too cold.. room lights are too dim for business travellers.
Stayed 4 nights in Jan 2024

10/10 Excellent

Clement Guillaume, Singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nicely design. Bed is very comfortable and allowed for good sleep to fully recharge. Location is great with only 20min drive to the airport and lots of food options around. Great breakfast buffet.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
With friends, we visited many restaurants and places in PIK 2. Very convenient location for my friends to transport my wife and I. Also, not far from airport.

10/10 Excellent

CHIA-LING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Sherri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location not far from the airport with shopping & dining options in the mall.

10/10 Excellent

NO NAME GIVEN

Stayed 2 nights in Aug 2023

6/10 Okay

Shamdas

Disliked: Staff & service
1night b4 our flight
Was a 1 night b4 our flight the nxt night. Find staff very unfriendly n not able to accommodate. Everything we ask was like no vry rudely. Breakfast was ok. Location ok as its near airport. Shopping mall n many svc shops around.
Stayed 1 night in Aug 2023

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to the airport. Nice clean rooms and always very attentive staff. I always stay here when I'm in Jakarta
Stayed 3 nights in Jul 2023

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Service
The room is clean. The front desk service is good but the restaurant service is yet to improve especially during breakfast time. Service crews are too little, a lot of tables not clean, and new customers cannot find their seat during breakfast time.
Stayed 4 nights in Jul 2023

10/10 Excellent

Dave

Stayed 1 night in Jun 2023

8/10 Good

Aloysius

Stayed 1 night in Jun 2023

6/10 Okay

Suelynn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023