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Hotel Ciputra Cibubur

3.5 star property

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Photo gallery for Hotel Ciputra Cibubur

A rooftop infinity pool with lounge chairs and a view of the cityscape at dusk.
A modern hotel lobby with a curved ceiling, large windows, and a colorful geometric carpet.
A modern hotel lobby with a central buffet, seating areas, and a large mirror reflecting the space.
Executive Suite | City view
A modern hotel with a curved facade, multiple floors, and a prominent entrance with a canopy.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Jl. Alternatif Cibubur-Cileungsi KM. 4, Bekasi, West Java, 17435
  • Place, Mekarsari Park
    ‪17 min drive‬
  • Place, Lubang Buaya Memorial Park and Museum
    ‪20 min drive‬
  • Place, Taman Mini Indonesia Indah
    ‪21 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪76 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk with a chair, a small table, and a window with curtains.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Suite, 1 Queen Bed

A modern hotel room with a large bed, a desk, a chair, a round table, and a mirror.

Business Suite, 1 Queen Bed

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Queen

A hotel room with a large bed, a desk, a chair, a window with a view, and a decorative wall plate.

Deluxe Queen

7.4 out of 10
Good
(3 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Premium

Deluxe Premium | View from room

Deluxe Premium

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | City view

Executive Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room (New Deluxe Twin Room)

Deluxe Twin Room (New Deluxe Twin Room)

Deluxe Twin Room (New Deluxe Twin Room)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room (New Deluxe Queen Room)

Deluxe Double Room (New Deluxe Queen Room)

Deluxe Double Room (New Deluxe Queen Room)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Ciputra Cibubur

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Bathrooms are shared.
Hotel Ciputra Cibubur offers 107 air-conditioned accommodations with safes and complimentary bottled water. 43-inch flat-screen televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
During your stay at Hotel Ciputra Cibubur, you'll be close to Mekarsari Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Gallery
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 11 minutes by car from Mekarsari Park and 12 minutes from Margo City
  • Airport shuttle service available for a fee
Hotel Ciputra Cibubur offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly Hotel Ciputra Cibubur also features tour/ticket assistance, concierge services, and laundry facilities.

This 3.5-star Bekasi hotel is smoke free.

Gallery - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Gallery

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ciputra Cibubur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 600000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 600000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120106112145
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ciputra Cibubur Bekasi
Hotel Ciputra Cibubur
Ciputra Cibubur Bekasi
Ciputra Cibubur

Hotel Ciputra Cibubur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 77 reviews
Rating 8 - Good. 36 out of 77 reviews
Rating 6 - Okay. 3 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nagendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs ia very nice and friendly. Services are excellent, location is excellent. Good food.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Mohamad Rody

Liked: Cleanliness, staff & service, amenities
Staff was courteous and professional. Room was clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was really nice view. Breakfast was tasty. The room was minibar included, however it was not much choices, just drinks for a single person in a double room. Could atleast had double of everything.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay at Hotel Ciputra

Comfortable one night stay. Hotel.is located over the shopping mall which gives access to other F&B establishment within the mall.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Chris

A little bit tired
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and breakfast were awesome. Location is perfect. Connecting to a good mall in the city. Price is too good with everything they have
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Frids

Liked: Cleanliness, amenities, property conditions & facilities
I was amazed with all the service. Keep up the excellent work. All staff are very helpful. I’d like to stay there near my brother’s house until I flight back to USA. But the room was fulled and I have to check out and find another hotel. I came to this area for my brother’s viewing and funeral in Cibubur. My heart is heavy and grieving for the loss of my brother, but I was helped and comfort by the service of this hotel. Thank you for always clean up my bed and give a new towels. Thank you for helping for my laundry also to keep my luggages there while I have to check out and went to Church on Sunday morning. Thank you so much for everything. God bless your heart and your company management.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Claire

Liked: Cleanliness, room comfort
Disliked: Staff & service

Missing washing

The hotel was pleasant and clean and front office staff were polite and accomodating. However, there were a number of issues which took a long time to resolve, even with an Indonesian interpreter - which was frustrating. The lifts were slow, and there was no option to take stairs. The towels were worn and unnecessarily changed along with the bathroom toiletries (plastic hair caps etc) which was wasteful. The fridge wasn’t actually cold enough to keep any cold water or milk in. I was told at breakfast that I wasn’t able to take a plate or knife up into my room to use later to be able to eat the mango I had bought at the supermarket which was disappointing. My washing was removed from my room one day while I was out, without me even requesting it to be done yet as I hadn’t quite finished sorting it into the laundry bag or filled in the paperwork to go with it. I tried to explain at the front office that it wasn’t ready to be removed. They assured me that staff had photographed the clothing items to keep track of it and it would be washed and returned by the next morning. It wasn’t back so I enquired again the next afternoon but with a change of staff nobody knew anything about it. They told me it had been delivered which it hadn’t…then house keeping asked what the washing items were? What brand… etc total confusion and I needed to pack my bag to leave the next day which caused unnecessary stress. It finally arrived that night but I found the whole situation very frustrating.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

KURUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
モールに隣接しているため、夜に食事や買い物ができる。 屋上にあるプールからは街が一望でき、景色が楽しめた。
Stayed 1 night in Mar 2025
Verified

8/10 Good

Hirotaka

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
夜の騒音が気になった 水が錆臭い シャワーの水圧が低い 朝ごはんはレパートリーがあり、飽きが来なかった
Stayed 13 nights in Oct 2024
Verified

8/10 Good

Neal H.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

food improvement

hotel stay is good, but restaurant food everyday repeating. Even last year March also same dishes in breakfast
Stayed 1 night in May 2021
Verified

8/10 Good

Dodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Dekat dengan mall, mudah mencari makanan dan cukup ramai.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ciputra

My stay at Hotel Ciputra was good, no complaints.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet is showing sigms of wear and tear, but ill always stay with you when in jakarta
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with great service. I recommend it.
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodatie prima, omgeving wat minder in verband met bouwlawaai voor de deur
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
청결상태토 좋고 직원들도 친절했으며 음식도 다양하게 준비되어있어 한국인이 식사하기에 부담스럽지 안았다
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Jahja

Liked: Cleanliness, staff & service, property conditions & facilities
Service is good. Breakfast buffet selection is great. Room is somehow a bit hot (air con may not function well). My son doesnt like the pillow (too hard). But the room is quite spacious. No
Stayed 1 night in Dec 2019
Verified

8/10 Good

Bonar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a short stay

Great hotel. Located just next to a big shopping mall, so it is very convenience in terms of easiness to get foods. The only downside was restaurant area was too crowded during breakfast causing long queue in some stations
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
체크인 할때 예치금 30만 루피아를 지불하고 체크아웃 시 결재 하였는데 메일로 결재를 안하였으니 계좌 송금을 하라는 메일이와서 확인해보니 오히려 두번 결재가되어 하고 환불 요구 메일을 보내도 회신이 없는 상태이다.
Stayed 2 nights in May 2019
Verified

8/10 Good

CHUNG HONG BILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Kian Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NA

NA
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Kian Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NA

NA
Stayed 1 night in Mar 2019
Verified

8/10 Good

kyehoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗한 호텔

전체적으로 깨끗하고 괜찮습니다. 몰하고 같이 있어 괜찮습니다.
Stayed 4 nights in Feb 2019