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Horison Grand Serpong

4.0 star property

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View from property
In-room safe, desk, free WiFi, bed sheets
View from property
Lounge
Deluxe Double Room

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Jl. MH. Thamrin KM 2,7, Kebon Nanas, Tangerang, 15143
  • Bina Nusantara University
    ‪3 min drive‬
  • Mall Alam Sutra
    ‪3 min drive‬
  • Summarecon Mall Serpong
    ‪5 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

  • 64 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Room

Mercure Serpong Alam Sutera

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (269)
The price is €63
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Mercure Serpong Alam Sutera

About this property

Horison Grand Serpong

Tangerang hotel in Pinang with spa services and a 24-hour front desk
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service, and a business center are onsite.
Horison Grand Serpong offers 305 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
During your stay at Horison Grand Serpong, you'll be within walking distance of Primaya Hospital Tangerang. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Just a 5-minute drive from Summarecon Mall Serpong and 15 minutes from Aeon Mall BSD City
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Horison Grand Serpong also features spa services, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Tangerang hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Lotus Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (IDR 5000 per stay)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 123000 for adults and IDR 61500 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Lotus Restaurant

Things to do

  • Spa services

Family friendly

  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 123000 for adults and IDR 61500 for children
  • Self parking fee: IDR 5000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Serpong
Best Western Serpong Hotel
Best Western Serpong Hotel Tangerang
Best Western Serpong Tangerang
Grand Serpong Hotel Tangerang
Grand Serpong Tangerang
Grand Serpong
Horison Grand Serpong Hotel Tangerang
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang
Grand Serpong Hotel
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang

Horison Grand Serpong Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

prima

Junky cheap hotel
Stayed 1 night in Apr 2024

2/10 Terrible

waddah, kl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Very bad and food sirvice laie bout loctions too far way from cental park
Stayed 2 nights in Dec 2017

4/10 Poor

JAMES

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
GS Hotel
This Hotel was described as four star, so i booked the room. The room was very small and basic and there was a terrible smell coming from the drain in the toilet. I would say this is a two star Hotel at best. The house keeping was excellent
Stayed 3 nights in Nov 2017

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service
Good location, good service
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with good city view but....
Nice room and breakfast. Air-conditioning and Gym's conditions lack maintenance and nearby mall seems deserted. Convenient to airport and workplace near Tengarang.
Stayed 2 nights in Aug 2017

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if breakfast was included and the pool is free.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Location was good
Cleanliness can be improved and the air con was a bit noisy
Stayed 1 night in Jul 2017

8/10 Good

Gary, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LONG way from the airport!

6/10 Okay

Verified traveller

Liked: Staff & service
Is not a 4 stars hotel
It is a simple hotel, the rooms are small, the staff is very friendly.

4/10 Poor

Toshiyuki

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
浴室の温水容量が少なすぎて使い物にならない。
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒适的酒店
很舒适的酒店，就是没有直达大堂的楼梯，高峰期想走楼梯下楼都下不来，转了两趟货梯才下到大堂的。另外打扫卫生的服务员真心不贪，每次只拿4000印尼盾（相当于人民币2元）的小费，多的都不拿的。

4/10 Poor

Yuichiro

Disliked: Cleanliness, staff & service
was not good flont
I have resevation of Japanese only. counter request me English one. so it was time loss.
Stayed 1 night in Aug 2017