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Rating 10 - Excellent. 0 out of 1 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews" "
2 - Terrible
1
2.0/10
Staff & service
Reviews
2/10 Terrible
Verified traveller
Travelled with family
17 Feb 2020
Disliked: Staff & service
My reservation was not honored by the hotel. The GM said that he canceled the reservation and informed Expedia the same day the reservation was made. I looked like a fool in front of my wife on valentine night. I was on the phone with Expedia for hours but no solution. I am very disappointed. I drove 2 hours to get back to the city late in the night while other we celebrating valentine. Need reimbursement and compensation