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Hotel Jaclef Plaza

3.0 star property

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Photo gallery for Hotel Jaclef Plaza

Indoor pool, 2 outdoor pools
Free self-parking
Front of property – evening/night
Front of property – evening/night
Poolside bar

Reviews

4.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
97 route de Cyvadier, Jacmel, HT9910
  • Cathedral of Saint Philippe and Saint Jacques
    ‪9 min drive‬
  • Iron Market
    ‪9 min drive‬
  • Raymond Les Bains
    ‪16 min drive‬
  • Port-au-Prince (PAP-Toussaint Louverture Intl.)
    ‪185 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Bedroom

Premium bedding, desk, free WiFi

Deluxe Single Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, free WiFi

Standard Room, 1 King Bed

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, desk, free WiFi

Deluxe Room

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, free WiFi

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 2
  • 2 Queen Beds

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About this property

Hotel Jaclef Plaza

Family-friendly hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and an indoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 2 poolside bars, a nightclub, and a fitness center are onsite.
Hotel Jaclef Plaza offers 50 air-conditioned accommodations with fireplaces and complimentary newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided.

This Jacmel hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Jaclef Plaza, you'll be close to Cathedral of Saint Philippe and Saint Jacques. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, 2 poolside bars, and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym and a playground
  • 9 minutes by car from Cathedral of Saint Philippe and Saint Jacques and 9 minutes from Maison Cadet
  • Airport and local-area shuttle service available for a fee
Hotel Jaclef Plaza offers its guests 2 outdoor swimming pools, an indoor pool, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is served. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A nightclub, a library, and a terrace are also featured at the family-friendly Hotel Jaclef Plaza. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Jacmel hotel.

Guests are served free continental breakfast.
Hotel Jaclef Plaza has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 5.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Nightclub
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water
  • Microwave
  • Fridge

More

  • Desk
  • Fireplace
  • Free newspapers

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Valet parking fee: USD 5.00 per night
  • Crib (infant bed) fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property does not have a front desk.

Property is also known as

HOTEL JACLEF PLAZA Jacmel
HOTEL JACLEF PLAZA
JACLEF PLAZA Jacmel
JACLEF PLAZA
HOTEL JACLEF PLAZA Hotel
HOTEL JACLEF PLAZA Jacmel
HOTEL JACLEF PLAZA Hotel Jacmel

Hotel Jaclef Plaza Reviews

Reviews

4.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 7 out of 16 reviews
Rating 2 - Terrible. 5 out of 16 reviews

4.8/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Valentina

Disliked: Staff & service, amenities, property conditions & facilities
It's a dead place . This Hotel has not been in service for over a year.
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
it's a very beautiful hotel the rooms very good but the service is terrible they don't clean the washrooms
Stayed 2 nights in Jan 2020

2/10 Terrible

Carol, Orlando, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel .
I had the worst experience on my life this hotel is not a good place to send people they don't know how to serve people. They treat people a animal please take responsabiliti .

6/10 Okay

Sean, LA

Liked: Cleanliness, staff & service, room comfort
Nice place and price is good.
I was enjoy staying there.price was good close to the beach. Stuff was good.

4/10 Poor

Ricky, Hollywood FL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The pool wasn"t clean
The hotel staff or workers should not lane or hanging out by the water pool while the hotel guest did not enjoy or deserved a privacy of comfort!!!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Abandon Hotel
I had a terrible experience getting there, the road leading to the hotel was blocked, shootings because the peeople of jacmel was protesting against not having electricity for about a week, this has been an ongoing problem in jacmel, so i had to go back to a friend and the next day when i called i was able to check in to the hotel and when i arrived there was no power, tv was not working, water was not running , barely 3 staff there. The hotel has potential, but lack services and the proper equipments to make it run smoothly due to the economic condition of the country.

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was good the room cleaning an there Ac nice pool great food I love it

2/10 Terrible

Harry, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, terrible service!
This hotel looks nice in pictures but up close it's terrible in all aspects. It has lights and a/c only a few hours at night and/or whenever they decide to run a generator, which is not often. The bathroom had no door, and during the day there was no light. The majority of the staff is oblivious to complaints, and a manager gave mostly lip service. The room did not get cleaned all the time (I saw cockroaches on 3, 4 occasions). Free breakfast is non existed unless you like leftovers from the previous dinner. I tried a few times but gave up when they had no water and milk for my coffee. On the weekends they run some function with loud music and noise making sleep impossible. Its way overrated, and I would never stay there again.

4/10 Poor

Verified traveller

Disliked: Staff & service
Rooms ok.
Appearance perfect, but food, pool not ok. Not much to add.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would Never return to this hotel. Th.e service is the worst I have ever experienced at a hotel booked on line

8/10 Good

Martine, queens NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice i enjoy my stay with my husband. lovely staff
i did need to relax it was the right place to stay. i enjoy everything, the staff are lovely, its like a family over there. we will go back in the future.

6/10 Okay

April, Utah

Liked: Cleanliness, staff & service
It's Haiti
There isn't air conditioning all day, it may come on and off as that's the way electric is in Haiti. The bathroom lights and room lights will always work. It's a clean hotel with nice workers. The breakfast we had once and the rest of the time we only had white bread. They said they were out??? Not sure the story on that. We were there to help an Orphanage and so we didn't complain. There is a water machine with the 5 gallon water jug you can get water from. It ran out but not too long it would be refilled again. No other complaints. It had hot water most of the time. Pretty good in my book. I'd stay again. Could of been much worse!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service and should have been a motel.
Room was dirty, broken down furnitures and tv has no cable no programs at all. I had to change room 3 times from bad to worst. It took 3 hours just to get a cup of coffee. It was terrible.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poorly maintained and managed.
Hotel management must not care if they have any guests or not. Hotel was mostly empty, and it is obvious why. Lobby was mostly empty and dark, very little furniture. Pool was dirty and not maintained. There was trash and dead cockroaches along the balcony/walkway to the rooms. We were the only guests that ate there, both in the evening and in the morning. A few other guests arrived in the evening, but probably less than 10% of the rooms were occupied.

10/10 Excellent

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

mohamed, petion ville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a eviter
c'est honteux de representer un tel etablissement tous est lamentable dans cette hotel