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Tru by Hilton Jacksonville West I 295

3.0 star property

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Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Reception
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Jacksonville-Baldwin Rail Trail
    ‪6 min drive‬
  • Edward Waters College
    ‪10 min drive‬
  • Prime F. Osborn III Convention Center
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (1832)
The price is €168
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Hyatt Place Jacksonville Airport

About this property

Tru by Hilton Jacksonville West I 295

Jacksonville hotel in Northside with a 24-hour fitness center and a 24-hour business center
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Housekeeping is available on request.
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Tru by Hilton Jacksonville West I 295, you'll be close to Jacksonville-Baldwin Rail Trail. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from St. Paul AME Church and 15 minutes from Jacksonville Zoo and Gardens
  • Cats and dogs welcome for a fee
Tru by Hilton Jacksonville West I 295 offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Jacksonville West I 295 also features laundry facilities, a convenience store, and a front-desk safe. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 99 reviews
Rating 8 - Good. 16 out of 99 reviews
Rating 6 - Okay. 12 out of 99 reviews
Rating 4 - Poor. 3 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rimvydas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The the room and hotel was excellent and the personnel and front desk were very courteous helpful and always went the extra mile! The coffee was always fresh and the breakfast was delicious. When we needed an extra time period to stay and the hotel was full. The front clerk later made a successful effort into getting us a room for several more days. We were able to relax even though we came from the West Coast that suffered from a surge and severe winds.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lynne

Stayed 2 nights in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Vidya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Relaxing Spot
This hotel is located in the industrial area of Jacksonville, but it's near the highway. Not much around the hotel, in terms of stores or restaurants, but if you drive 10 minutes out, you'll find options. Ample parking. Very friendly and helpful staff. There was a variety for breakfast. The hotel was clean, the rooms are spacious, and the bed was comfortable. The only drawback I'd say are around the bathroom; it was large because I was put into a king-suite handicap accessible room, but with that, the seemless shower (where there's nothing to step over, you just walk right in or it allows for a wheelchair) the water runs out and pools a bit on the bathroom floor, but it dries pretty quickly. The other thing was the water; it was only warm, not hot water. Water pressure was good. Those are the only two things that were not the best. Otherwise, lovely property and fantastic staff. Would recommend and would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Stayed 1 night in Oct 2024

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth C

Stayed 1 night in Oct 2024

10/10 Excellent

Lasenta

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

LATREACE

Stayed 1 night in Oct 2024

6/10 Okay

YAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is great.Room service crews are horrible. No improvement since I complaint after last stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lasenta

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 14 nights in Sep 2024

10/10 Excellent

Aquiles

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia, Clayton

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Get what you pay for
No early check in. No dollies available during check in. The hallway had a stale odor. No ice buckets in the room, had to go back downstairs to a bucket with no lid. The shower hot water was luke warm.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Georgia, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to say I do not enjoy staying in hotels. The thought of sleeping and showering where a stranger did creeps me out. With that said, the room and bathroom were SO clean. It looked like I was the first person to ever stay in there. It was quiet, everything worked like it should. Kimmie at the front desk was so kind and helpful. Phillip worked that night and he went above and beyond to help me with a need I had. Those two embody what you want in service. The location was close to the highway but was very quiet. No crazy loud guests or slamming doors. Great experience overall.
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Osner, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Nna
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024

10/10 Excellent

Jackeline, Palmetto Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was new and close to where I was going. Did not like that it is a truck stop next door.
Stayed 1 night in Sep 2024