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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Daily buffet breakfast for a fee
Lobby
Lobby
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
4640 Tropea Way, Jacksonville, FL, 32246
  • St. Johns Town Center
    4 min walk
  • University of North Florida
    5 min drive
  • UNF Arena
    5 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 36.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 36.4 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Jacksonville / St. Johns Town Center

Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1006)
The price is €111
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hyatt Place Jacksonville / St. Johns Town Center

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel with free parking, a short walk to St. Johns Town Center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Jacksonville St Johns Town Center. During your stay, you're just a quick walk from St. Johns Town Center. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from St. Johns Town Center and a 5-minute drive from University of North Florida
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Table football

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 475 out of 668 reviews" "
Rating 8 - Good. 115 out of 668 reviews" "
Rating 6 - Okay. 39 out of 668 reviews" "
Rating 4 - Poor. 23 out of 668 reviews" "
Rating 2 - Terrible. 16 out of 668 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great room and breakfast, friendly staff
Stayed 1 night in Sep 2024

6/10 Okay

Lena

Travelled with family
Liked: Cleanliness, staff & service
Very basic property without coffee in the room. Uncomfortable bed. Check in was fast and easy and the front desk woman was very pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 2 nights in Aug 2024

10/10 Excellent

Marcio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Cookie was a fabulous touch.
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!!! Safe and well lit area. Short walk to endless dining options. Facility clean... had random sewer vent smells when entering building and near elevator but no where else did we notice.
Stayed 1 night in Aug 2024

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2024

10/10 Excellent

Evette

Stayed 1 night in Aug 2024

10/10 Excellent

Elaina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and it’s really very nice and clean. Staff is great.
Stayed 1 night in Aug 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent…..very, very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Tammie

Stayed 1 night in Aug 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jags have style!
It was a short trip to see a football game and we came in waering our jerseys... the desk attendant noticed and we had a fun exchange regarding our favorite teams. when we left, they remembered us. They asked if we enjoyed the game. It was a pleasant time and the people made it even nicer.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
Was visiting family and the hotel was great. Location was next to everything we needed and easy to get to visit with family. Staff was very friendly and accommodating. They got us a baby bed as soon as we checked in and got us on the list for an extra visit from housekeeping. I would stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I’m really glad that, they deserve the number of the quality by the customers. Definitely I will comeback and thank in this case for a real perspective from the app
Stayed 1 night in Aug 2024

2/10 Terrible

Basma

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I got scammed by the general manager. He took 200$ cash for insurance and didn't write a check for them or return them back until this day. Awful experience.
Stayed 4 nights in Jan 2024

8/10 Good

ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel just wish rooms were cleaned evwryday
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast options, awesome front desk staff! Would definitely come back here
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Melinda, Port Wentworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024